Transitowne Jeep Chrysler Dodge RAM Of Williamsville

I had 2 of my vehicles serviced by Tranisttown; they overcharged me and were extremely rude with every encounter I had had. Everyone in the waiting area was complaining as well. They do not take appoi overcharged me and were extremely rude with every encounter I had had. Everyone in the waiting area was complaining as well. They do not take appointments and the average amount of time people were waiting was over 2 hours. I will never use this dealership again. More

I am very impressed with my recent experience at Transitown. First starting with Travis allowing me the time to take the van and have my husband and I test drive the vehicle. We were able to look Transitown. First starting with Travis allowing me the time to take the van and have my husband and I test drive the vehicle. We were able to look it over on our own which was instrumental in our decision to buy this vehicle. I appreciate the time he spent with me trying to create a deal for us to buy the Town and Country. My husband and I then came to the conclusion that leasing would be a better option for us. I came in on a Sunday, after reading the sales ad, and was greeted by Kim Fernandez who covers for Travis when he is not available. She was friendly and helpful and was very energenic as well. At this point I really knew what deal I wanted to make and she was very willing to listen to me. She was very direct and considerate. There was not a lot of back and forth that you sometimes experience at a dealership. The deal was quick and "painless" and she was able to get me a great lease on the van I really wanted. I am a very decisive person and I really appreciated that Kim respected that and did not try to use sales tactics or "work me over" as you sometimes dread at dealerships. I was blown away by the teamwork of both of my salespeople who obviously respect each other, something that is rare in a competitive field like car sales. When I came in to pick up my car I was shocked at how quickly and efficiently it was handled and both Travis and Kim were involved. I was planning on spending hours, as I did when my husband picked up his lease at a different dealer, instead we were out of there within an hour. The overall process was extremely impressive with Kim assuring me that between the auto start being installed and future oil changes we would continue to have a relationship with her as our sales person which is something I look forward to. I would not hesitate to recommend her and this dealership to any of my friends and family which I think says it all. More

Everyone there was friendly. They gave me the deal I wanted . Three people in my family lease Jeeps from this dealer . My saleslady ( Kim ) was very nice and didn't bullshoot me or try to pressure me wanted . Three people in my family lease Jeeps from this dealer . My saleslady ( Kim ) was very nice and didn't bullshoot me or try to pressure me . I would recommend anyone looking for a Jeep to go there. More

Drove 65 miles from Rochester to discuss buying my car that they claimed that they were interested in. Had an appointment with two sales managers. When we arrived we had to deal with a salesman and no man that they claimed that they were interested in. Had an appointment with two sales managers. When we arrived we had to deal with a salesman and no manager wanted to speak to us. Drove 130 miles total on a cold and windy winter day only to get a 10 min "brushoff". More

My experience with sales person kimberlyn was terrific. She was very informative and not the typical pushy sales person. I told her exactly what I wanted down to the color and she had found the only red c She was very informative and not the typical pushy sales person. I told her exactly what I wanted down to the color and she had found the only red car which was in PA and had it delivered to her dealership. When she realized the car did not have GPS and could not be installed, she personally went and purchased a garmin GPS with the help of her manager John. It's been a great experience for me and would recommend Kim and this dealership.Diane More

The saleswomen, Kimberlyn, was very friendly and polite. I came in looking for a Jeep Wrangler and couldn't find one that I liked. She proceeded to check other Transitowne lots looking for what I desired, i I came in looking for a Jeep Wrangler and couldn't find one that I liked. She proceeded to check other Transitowne lots looking for what I desired, in the price range I needed it to be. She showed me a list of every car they had in that price range. Instead, we found a Jeep Liberty that I absolutely love, in the price range I was looking for. I am very satisfied with how the vehicle was given to me. It was very clean. She was able to answer every question I had about the vehicle and I felt very confident in the purchase. She had a genuine care about how I felt about the vehicle and if I was happy with it. My entire experience there was beyond what I had expected and I am very glad I chose that dealership. More

Great, fast, hassle free, friendly service was given to me by this dealership from Kimberlyn F. Being first time in market for a new vehicle, I was doubtful about financing being approved for a new vehicle me by this dealership from Kimberlyn F. Being first time in market for a new vehicle, I was doubtful about financing being approved for a new vehicle but with grace of God this dealership made it happen and made it possible for me to acquire a new vehicle. I am happy with my new Jeep and am still learning all the capabilities and functions every day about my new vehicle with the help of the owners manual and online/web support. Perhaps a brief rundown on the functions and operations of few electronic devices and overall operation of the vehicle first time would have been great but being a gadget geek i am happy to learn and thrilled to find out the operations and functions on my own. The price was consistent with the average which other people paid in my region. I would like to thank Kimberlyn F. and the Transitowne Dodge Chrysler Jeep Of Williamsville for your help and service. Plus with perks like free oil change for life it relieves some hassle of that. I would recommend this dealership for those in market for a new or used vehicle and will also recommend it to my family and friends. Thankyou. More

I was in desperate need of a newer vehicle. I was approached by Kim. I have purchased several vehicles in the past from Tranisit Down Dodge, However this was my first time purchasing a vehicle on my approached by Kim. I have purchased several vehicles in the past from Tranisit Down Dodge, However this was my first time purchasing a vehicle on my own without the assistance of my husband. Kim was like a angel coming to my aide. She was extremely understanding and very helpful of the situation that I was in at the time. I was not pressured,rushed or mislead. She took the time to help me through finding the perfect car for me. I am now the new owner of a beautiful vehicle. The whole experience from the time I first walked onto the parking lot of the car dealership to the very end when I drove of with my new vehicle was handled very professionally with a personnel touch that is not found in many places. I an very grateful to Kim and all the people who made this possible for me. Thanks to all for making this a painless and rewarding experience. I highly recommend this dealership and there highly skilled staff. More

I WALKED INTO THE DEALERSHIP ON 6/27/12 AND WAS APPROACHED BY KIMBERLYN FERNANDEZ, TEST DROVE A 2012 JEEP PATRIOT, WAS GIVEN A FEW FINANCE CHOICES, LEFT WITH A PURCHASE AGREEMENT. RETURNED ON 6/2 APPROACHED BY KIMBERLYN FERNANDEZ, TEST DROVE A 2012 JEEP PATRIOT, WAS GIVEN A FEW FINANCE CHOICES, LEFT WITH A PURCHASE AGREEMENT. RETURNED ON 6/28/12 WITH A CHECK FROM MY CREDIT UNION. KIMBERLYN HAD VEHICLE READY BY 4 PM. KIMBERLYN UNDERSTOOD WHAT I WANTED AND KEPT IT SHORT, SWEET AND TO THE POINT.....LOVED IT! WOULD DEFINITELY RECOMMEND THIS SALES PERSON. SHE TAKES THE ART OF LISTENING TO A NEW HIGH!!! More

Just purchased a new Wrangler Unlimited Sport, My Salesperson (Kim Fernandez) was knowledgeable, nice and a pleasure to do business with. I felt no pressure and she made the experience fun. In fact Salesperson (Kim Fernandez) was knowledgeable, nice and a pleasure to do business with. I felt no pressure and she made the experience fun. In fact I am getting side steps installed and she personally came to my office to pick up the car and return it to me when completed. If you are thinking of buying a new car I would strongly recommend that you talk to Kim. I also can say that I had my previous Jeep serviced there (which I bought somewhere else) and was always treated well, and the service department would go the extra mile for me when I had an issue. Consider this dealership for your next purchase. More