Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Warranty cruise Control Came for cruise control but liked service. Probably try the oil change service next time. Still awaiting call back on chipped paint at delivery? Came for cruise control but liked service. Probably try the oil change service next time. Still awaiting call back on chipped paint at delivery? Nelson Lam is a condescending jerk. IMHO. More

Buying experience Was a great experience everyone was polite and proffesina sales person was on top of everything informing me of any changes an finally got me the deal Was a great experience everyone was polite and proffesina sales person was on top of everything informing me of any changes an finally got me the deal i want it. More

great experience except for Nelson Nelson Lam is the epitome of how not to act in sales or customer service.Im willing however to recommend dealership as Dino,Molly and Terry more than Nelson Lam is the epitome of how not to act in sales or customer service.Im willing however to recommend dealership as Dino,Molly and Terry more than made up for Nelsons ineptitude. More

Easy peezy I would never have thought buying a car could be so effortless and easy No question goes unanswered Finally a feeling someone is on my side' I would never have thought buying a car could be so effortless and easy No question goes unanswered Finally a feeling someone is on my side' More

Mike made the process simple Knew mike from the past walked in told him what I was looking for and how another dealership treated me so poorly and he made the process fast and sim Knew mike from the past walked in told him what I was looking for and how another dealership treated me so poorly and he made the process fast and simple More

Quick, simple, friendly Knowledgeable friendly staff. Opened up vehicle options that I wasn’t aware of coming in. Had bad experience at another dealer & this Max made sure al Knowledgeable friendly staff. Opened up vehicle options that I wasn’t aware of coming in. Had bad experience at another dealer & this Max made sure all of my needs were heard. We talked about what I wanted & he found the best way for me to walk out of there happy and content that I was getting the vehicle I wanted. Got a great deal. Paperwork/credit approval was fast & easy. Pick up was fast & easy. More

The supervisor of service was not very nice. They work on the weather stripping on the windshield on February 19,2019 and 2 weeks later the windshield cracks. I'm on oxygen so when I went in the They work on the weather stripping on the windshield on February 19,2019 and 2 weeks later the windshield cracks. I'm on oxygen so when I went in the service man told me I would have to talk to the supervisor so I waited in my car for 20 minutes and he finally came out. He was very argumentive and said it's not our fault and I said I'm not going to keep arguing with you. Also said my lease is up in May and I will never buy another vehicle from Jeep. More

They took advantage of me! The service center coerced me into paying for damage that they did. They told me if I did not pay for this service my warranty would not pay for the r The service center coerced me into paying for damage that they did. They told me if I did not pay for this service my warranty would not pay for the repair that needed to be done on my vehicle. Now, my check engine light is on, which wasn't on previously to their repair. I am a single mom of 3 children and it took 5 days to approve the service and get me onto a rental. (That's not ok!) Overall I feel I was taken advantage of. More

Oil change, fob battery and car recall I love the service; fast, inexpensive and efficient. This is not the dealership that I least my vehicle, but their prices are better. I will look into I love the service; fast, inexpensive and efficient. This is not the dealership that I least my vehicle, but their prices are better. I will look into leasing from them in the future. More

Excellent Service, BUT Always quite pleased with the quality of service writer Dawn, but this time though, was diappointed at the tech who serviced my Cherokee; after leavin Always quite pleased with the quality of service writer Dawn, but this time though, was diappointed at the tech who serviced my Cherokee; after leaving dealership, I was more than halfway home and the washer fluid indicator light came on, when I stopped at Walmart it was obvious the tech who serviced my Cherokee did not check the fluid levels even though it was marked that he did. Had to put a gallon of washer fluid in resevoir, the brake fluid resevoir is very low and can not see any fluid in the coolant resevoir, being a mechanic myself, am very disappointed with the service tech. More