Transitowne Jeep Chrysler Dodge RAM Of Williamsville

work replacing passenger side mirror nice having side mirror working again. A new wider 2018 Jeep grand Cherokee caused tight clearance backing out of garage by husband.after several trie nice having side mirror working again. A new wider 2018 Jeep grand Cherokee caused tight clearance backing out of garage by husband.after several tries. More

Good overall Ted and Bill Weber in service are the best. They stay with it even when repairs are difficult. Overall a very good experience. Here is another sug Ted and Bill Weber in service are the best. They stay with it even when repairs are difficult. Overall a very good experience. Here is another suggestion, Shorten the survey as people are busy obviously unlike the people who make up your surveys. Bet this comment will never reach ownership. More

Needs Improvement While I was shopping for a Jeep on Black Friday, I can understand that the dealership was very busy. I was not expecting to receive a great deal of i While I was shopping for a Jeep on Black Friday, I can understand that the dealership was very busy. I was not expecting to receive a great deal of individual attention. The follow up after the sale left a great deal to be desired. When I called the salesperson, the telephone number on his business card rang to a completely different voicemail owner. Four days after the sale, the vehicle had not yet been located. I had to continually chase the sales person to arrange for delivery. On the fifth day, he turned me over to a co-worker to deliver the car to me. She was very nice to work with. However, I was not given even the basic instructions regarding the vehicle's options and tools. When signing the paperwork, the agreed upon price was $1 more per month than what was agreed upon. The Finance Manager made that right by crediting me the amount on the registration fee. That was appreciated. I did not receive a follow up call or note of thanks. Perhaps this is not a custom of this dealership. I always heard from my salesperson from Northtown Dodge so that was my expectation. More

Pleased With Repairs to Ignition System Was very pleased with the work to resolve a rather complicated problem with the ignition system in my 2010 Grand Cherokee. After having been stranded Was very pleased with the work to resolve a rather complicated problem with the ignition system in my 2010 Grand Cherokee. After having been stranded in late November and having to have my vehicle towed to the AAA Car Care Plus shop in Williamsville, and where AAA unsuccessfully attempted to diagnose the cause and make repairs, my vehicle was taken to the Transitowne Service Center. Transitowne relatively quickly diagnosed the problem which turned out to be the gear shift component, ordered a new part, installed it and tested the ignition system to return it to normal working condition including reprogramming my key fobs. The repairs were fairly expensive but understandable under these circumstances. I particularly compliment Bill Webber in the Service Department who kept me informed and closely coordinated the schedule, including tracking of the gear shift on order, and facilitated having the repairs and testing completed. More

Tire rotation oil change and nys I inspection No apt. Completed all in one stop. Saved me a ton of time. Very friendly and quick. Found out first oil 3 changes are free. Only paid for nys insp No apt. Completed all in one stop. Saved me a ton of time. Very friendly and quick. Found out first oil 3 changes are free. Only paid for nys insp More

Unnecessary repairs. Had 2 recalls done. Stated work needed that wasnt. Bill stated vehicle was diagnosed. Aftet repair car lasted 5days. And no longer started. Im sure the diagnosis would sh Stated work needed that wasnt. Bill stated vehicle was diagnosed. Aftet repair car lasted 5days. And no longer started. Im sure the diagnosis would show wgat had to be repaired. I asjed for printout he statedmachine doesnt print. More

missleading and unplesant mislead, unpleasant and rushed, I drove 130 miles on a deal at never happened. Didn't have the truck I was told you had ended up with a truck that I"m mislead, unpleasant and rushed, I drove 130 miles on a deal at never happened. Didn't have the truck I was told you had ended up with a truck that I"m not sure I like. More

Inspection In and out for my inspection in 90 minutes 😀 Service department is always great there ! Service team always does a great job. Truck is always ready i In and out for my inspection in 90 minutes 😀 Service department is always great there ! Service team always does a great job. Truck is always ready in the time they tell me it will be done. More

First Class Service I broke down on the interstate and was towed to this dealership. It was very close to Christmas and the shop was full. This dealership opened a spot f I broke down on the interstate and was towed to this dealership. It was very close to Christmas and the shop was full. This dealership opened a spot for me because I was from out. Of town and stuck. I got a room at a local motel thinking I was stuck for days. To my surprise and delight, I got a call about 6 hours later telling me my truck was done. I can’t thank this dealership enough for what they did for me and will definitely purchase my next truck from them! For me it’s worth the drive from New Hampshire! Thanks again for treating me so Good!!! More