Transitowne Jeep Chrysler Dodge RAM Of Williamsville

It was ok We were able to purchase the car we wanted, not overly thrilled with the experience in a whole but the end result made it bearable. This is my first p We were able to purchase the car we wanted, not overly thrilled with the experience in a whole but the end result made it bearable. This is my first purchase with Jeep Dodge Ram dealership, my previous purchases were with the Hyundai dealership, but since they were purchased by West Herr we were quick to steer clear of that dealer ship...Our sales gal was direct and she was professional up and until the deal was approved, she wasn't very personable or friendly she was all business ..and 5 days later had no idea who I was when I walked into the showroom to get my 2nd fob... More

Even the satisfaction survey follow up was horrible. Made an appointment for a recall and an issue with the satellite radio. When I get there before even looking at the truck the woman (who’s name I forg Made an appointment for a recall and an issue with the satellite radio. When I get there before even looking at the truck the woman (who’s name I forgot) tells me the wait for the satellite radio would be an additional 3 hours. I said I didn’t want to wait. So I called around for a ride back to my house. When I got a ride I go back tell them keep the truck and fix everything. They said it would take 3-4 hours. 6 hours later about an hour before they close they call tell me it’s done. I couldn’t get there til after hours to pick it up. The recall work was done but they never fixed the radio. The work order said working as expected. The moment I started the car the error was still in the screen! I received an email from the dealership asking about my experience. I replied to the email and stated what happened and that I was hesitant to take my truck back and lose it for another day after what happened. I received a reply simply saying sorry and I’ll talk to my manager about it. Never heard from them again. More

Lease Tom was very helpful and great to work with! Our experience at dodge was great. I would definitely recommend my friends and family come here. Tom was very helpful and great to work with! Our experience at dodge was great. I would definitely recommend my friends and family come here. More

Good overall experience Good experience good price Dino did a good job of getting me what I was looking for and getting me out of the dealership in a quick time Good experience good price Dino did a good job of getting me what I was looking for and getting me out of the dealership in a quick time More

oil change Always a pleasure working with Mike, an asset to your company! Angelo, I will be in mid January! Jeep, Edge or a ??? still thinking on that Always a pleasure working with Mike, an asset to your company! Angelo, I will be in mid January! Jeep, Edge or a ??? still thinking on that More

Easiest Car Buying Experience I have had I was at Transitowne to test drive a Jeep Grand Cherokee High Altitude, in stock, when I we met with Massimo "Max" Martinucci. He resonated with me si I was at Transitowne to test drive a Jeep Grand Cherokee High Altitude, in stock, when I we met with Massimo "Max" Martinucci. He resonated with me since he indicated he had in the past found an brought in vehicles for other customers, which I knew would be something I may need since I was looking for a specific model and color, I knew wasn't in any local dealers. He indicated he didn't like to play games, and would work for me, and when we came to a decision to buy, we decided with Transitowne. Max sent numbers through email, we could not get at another dealer we had went to previously. He met us within our range for the vehicle we were going to trade in, without seeing the vehicle in person. He found the vehicle we wanted outside of Pittsburgh and brought it in for us. I would recommend anyone looking for a Jeep to go to Transitowne, More

Easy service Service was done fine. Dealership should provide better seating and more space for people waiting for their vehicle. The chairs are uncomfortable and Service was done fine. Dealership should provide better seating and more space for people waiting for their vehicle. The chairs are uncomfortable and way to close together. More

The Best ! Great service. Great folks behind the service desk. Great technicians. Always very professional friendly honest sincere people to deal with. I recomme Great service. Great folks behind the service desk. Great technicians. Always very professional friendly honest sincere people to deal with. I recommend this service department to all my friends. More