Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Long wait Was told 1-1.5 hour for an oil change ended up waiting 3 hours. Wish they would have told me a more accurate time before I came Was told 1-1.5 hour for an oil change ended up waiting 3 hours. Wish they would have told me a more accurate time before I came More

“User Error” The service department is the worst part of this dealership, they toss you around and are so disrespectful. I refuse to ever bring my vehicle back her The service department is the worst part of this dealership, they toss you around and are so disrespectful. I refuse to ever bring my vehicle back here as they are so unprofessional and do not keep you updated on your car. My new 2018 Jeep was in the shop for 63 days total with three different visits. They made a “guess” of what was wrong just because they couldn’t replicate the problem and the service lady told me it was “user error”. They need to send there techs for more training as everything is electronic these days. Max the cars salesman is the only reason this dealership stays afloat, that was the only good part of my car buying experience. More

Max is the best part of the dealership We have bought 5 cars through max and he is the best part of this dealership. He tries to go above and beyond and tries to do everything. It’s a shame We have bought 5 cars through max and he is the best part of this dealership. He tries to go above and beyond and tries to do everything. It’s a shame there isn’t more people like him at the dealership. It’s sad because the service department ruins what he builds the dealership to be. Max you made the car buying experience the best, it’s just the after math with the service department that’s leaving a bad taste in my mouth. More

Excellent service My salesman Dino was excellent and very helpful and informative, very patient and answered all of our questions. Made the whole process very easy to g My salesman Dino was excellent and very helpful and informative, very patient and answered all of our questions. Made the whole process very easy to get us in our dream car More

Oil change Called last week for a cruise control recall but couldn’t get it in until aug 16th. I came in for an oil change on Monday and the girl at the counter Called last week for a cruise control recall but couldn’t get it in until aug 16th. I came in for an oil change on Monday and the girl at the counter saw that I needed the recall done and said she could fit the work for the recall in that day which saved me a trip back. Very much appreciated. Thank you More

Body work Had some body work done on my car at Transittowne bodyshop. They gave me an estimate and then after my OK, they ordered the parts and when the parts Had some body work done on my car at Transittowne bodyshop. They gave me an estimate and then after my OK, they ordered the parts and when the parts arrived they called to make an appointment for the repairs. The repairs were done well and in a timely manor. It was a very good experience. More

It was a great car buying experience. Everyone at the dealership was very helpful and it was an overall great purchase. I will recommend Transit town to friends and family and will return Everyone at the dealership was very helpful and it was an overall great purchase. I will recommend Transit town to friends and family and will return for any future purchases I will have. More

Excellent and friendly service! I was in hopes of trading in my recent lease for my very first Jeep. I called your dealership not really knowing if I would have much luck, but Kim an I was in hopes of trading in my recent lease for my very first Jeep. I called your dealership not really knowing if I would have much luck, but Kim answered the phone, attentavily listened to my concerns. She was immediately receptive and took action. She knew exactly what I wanted and made it happen! I am so very thankful for your wonderful service and putting me in my dream Jeep Cherokee! More

very good Very quick response from the owner within 19 minutes of my initial e-mail on a Sunday night. Two e-mails from Sales Manager and Sales Rep the followi Very quick response from the owner within 19 minutes of my initial e-mail on a Sunday night. Two e-mails from Sales Manager and Sales Rep the following Monday morning. Speed counts! A short meeting on Saturday to pick-out the Jeep with my daughter. Sign paperwork and turn in leased Jeep Monday night with Transitowne covering the last payment on previous Jeep lease from another dealership. All at a fair rate. A very good experience. More

No pressure sales or shady tactics Met with this gentleman to get a vehicle, very professional and great candor. Very straightforward and helpful. Can't say enough good things about m Met with this gentleman to get a vehicle, very professional and great candor. Very straightforward and helpful. Can't say enough good things about my no hassle or pressure vehicle acquisition. Definitely recommend. More