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Transitowne Jeep Chrysler Dodge RAM Of Williamsville
Williamsville, NY
1,068 Reviews
The first thing you should know about Transitowne Dodge Chrysler Jeep Williamsville is that we're dedicated to satisfying you. This is true from the moment we hand you the keys to your new Chrysler, Dodge, Jeep and RAM or used car to 150,000 miles (or more) down the road when you might finally decide to upgrade to something with fewer quirks.
To complement our stellar collection of products, each chosen for its unique ability to match different peoples' driving styles, lifestyles, wants and needs is an expansive certified Chrysler, Dodge, Jeep and RAM parts store, and state-of-the art car service center dedicated to keeping your car young at heart until the day you decide to retire it.
And, of course, we wouldn't be complete without our savvy, in-house team of car loan and Chrysler, Dodge, Jeep and RAM lease specialists. More than just being good with numbers, they're good with people; which makes for a zero-stress auto financing experience. We think you'll agree, that's pretty hard to find.
Interested in learning more about Transitowne Dodge Chrysler Jeep Williamsville and our commitment to putting you first? Please, give us a call or swing by our showroom at 7408 Transit Rd Williamsville, New York. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,068 reviews
June 19, 2018
Uninformed Staff members I was told I would no longer receive lifetime oil changes, because, A) Quote: "We haven't offered lifetime oil changes since 2016, next time you have I was told I would no longer receive lifetime oil changes, because, A) Quote: "We haven't offered lifetime oil changes since 2016, next time you have to pay". B) Quote: "You don't use any of our other services I see". I had to contact the manager to straighten out this matter. "Lifetime Oil Changes" don't end in 6 years. I was offered a refund,(if necessary) Free oil changes were reinstated by Management, who couldn't of been more helpful. 6/27/2018 Here is the reply I received from the manager: Hello and thank you for letting us know about this issue! I spoke with my manager and he followed up with the service department to update your file. You are still able to receive the free oil changes. If you have been charged for one and paid for that already my manager will be happy to refund you asap! Please let me know if you have been charged, otherwise you are all set for the free oil changes to continue! Thank you for your time and have a good day! Rachael Lanoye Transitowne Chrysler Dodge Jeep of Williamsville 7408 Transit Rd. Williamsville 14221 716-634-8000 ext. 136 And now, today, even after being reinsured I will still be receiving the free oil changes that were part of my PURCHASE DEAL, this month, I am NOW being told, by Joe Chambers, in Management, that the first oil change is free and those thereafter are $15. Like I said , Uninformed Staff. More
by SONOFCY1
Verified CustomerEmployees Worked With
Jamie Clark
June 19, 2018
Excellent Dino was a great sales guy!! He took the time to to show me everything about my new car! He got me the best price! Dino was a great sales guy!! He took the time to to show me everything about my new car! He got me the best price! More
by Lyss858
Employees Worked With
Dino Grenga
June 19, 2018
Very good I have purchased my last 3 vehicles from this dealership. My salesman Mike Kelly was wonderful and very helpful. He's not a high pressure seal the hou I have purchased my last 3 vehicles from this dealership. My salesman Mike Kelly was wonderful and very helpful. He's not a high pressure seal the house to get it out to see the new Star I will get the info to More
by rljmr
Employees Worked With
Michael Kelley, Thaddeus Czwojdak
June 19, 2018
Always Excellent Service Went for my routine oil change and also my inspection. Always great customer service and they were nice enough to put my registration sticker in at no Went for my routine oil change and also my inspection. Always great customer service and they were nice enough to put my registration sticker in at no charge. More
by veronica5886
Employees Worked With
Dawn Klukowski
June 19, 2018
Oil chamge Fast excellent service wasn’t busy right on and right out very pleased because I thought I would be there first e at least 2-3 hours Fast excellent service wasn’t busy right on and right out very pleased because I thought I would be there first e at least 2-3 hours More
by simmonsjanet92
Employees Worked With
Thaddeus Czwojdak, Dawn Klukowski, Bill Webber
June 19, 2018
Oil change Came in for a oil change and the wronge oil was put in call the next day the person to bring my car back in to redo the oil change and thw person trie Came in for a oil change and the wronge oil was put in call the next day the person to bring my car back in to redo the oil change and thw person tried to say its not a big deal the wrong oil was put in it wouldnt mess car car up right away just over time. And the only differance in the oil os the wgt of it even tho my car takes synthnic and no onth kind. I just felt like the thought i was stupid More
by cottontameka
Employees Worked With
Catherine Powers
June 18, 2018
Excellent Service Dino was great to deal with! My family and I will continue to buy from him in the future! Thank you for the great service and amazing deal on my new t Dino was great to deal with! My family and I will continue to buy from him in the future! Thank you for the great service and amazing deal on my new truck! More
by Dominic
Employees Worked With
Dino Grenga
June 12, 2018
Leased a 2018 Jeep Compass Dino provided great customer service, very helpful and professional. Great quality of work and very informational regarding the price and SUV. Lease Dino provided great customer service, very helpful and professional. Great quality of work and very informational regarding the price and SUV. Lease was a great price. More
by Kf71790
Employees Worked With
Dino Grenga
June 12, 2018
Dissatisfied My information was under my father''s name and service had been told numerous times to change. Obvious this e-mail has my father's first name, not mi My information was under my father''s name and service had been told numerous times to change. Obvious this e-mail has my father's first name, not mine. Requested a trade-in quote on the vehicle. Gave Jamie in the service department the name and number to call regarding the quote. The salesman called my number and asked for my father. My car remained at the service center for 3 days to have the salesperson review and provide a quote. After 3 days of waiting, picked up my car and no quote was ever received. More
by JM
Employees Worked With
Jamie, she was nice and my husband informed me the only competent person there.
June 11, 2018
Quality Work done in a timely fashion at a reasonable price. Waiting area comfortable All staff friendly. I have had my Chrysler for over a year now and the s Work done in a timely fashion at a reasonable price. Waiting area comfortable All staff friendly. I have had my Chrysler for over a year now and the service center rates the best with me. More
by otbbum
Employees Worked With
Thaddeus Czwojdak
