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Transitowne Jeep Chrysler Dodge RAM Of Williamsville

Williamsville, NY

3.6
1,068 Reviews
The first thing you should know about Transitowne Dodge Chrysler Jeep Williamsville is that we're dedicated to satisfying you. This is true from the moment we hand you the keys to your new Chrysler, Dodge, Jeep and RAM or used car to 150,000 miles (or more) down the road when you might finally decide to upgrade to something with fewer quirks. To complement our stellar collection of products, each chosen for its unique ability to match different peoples' driving styles, lifestyles, wants and needs is an expansive certified Chrysler, Dodge, Jeep and RAM parts store, and state-of-the art car service center dedicated to keeping your car young at heart until the day you decide to retire it. And, of course, we wouldn't be complete without our savvy, in-house team of car loan and Chrysler, Dodge, Jeep and RAM lease specialists. More than just being good with numbers, they're good with people; which makes for a zero-stress auto financing experience. We think you'll agree, that's pretty hard to find. Interested in learning more about Transitowne Dodge Chrysler Jeep Williamsville and our commitment to putting you first? Please, give us a call or swing by our showroom at 7408 Transit Rd Williamsville, New York. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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7408 Transit Road

Williamsville, NY

14221

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Showing 1,068 reviews

June 11, 2018

Exceptional Ted (MGR) who has helped me before and his staff provide Excellent service, are helpful, professional, explain what might need clarification and help More

by murphy152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Czwojdak, Dawn Klukowski
Jun 12, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for your loyal patronage with us. Our team works hard to give all of our customers the best in service, and it's great to see that they succeeded with you again. Please let us know if there is anything else that we can do for you!

June 08, 2018

Express oil change Service not as good as in the past. Waited 90 minutes for an “express” oil change and tire rotation. That was all. Was told the wait would be an hour More

by jenlove192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I think her name was Jamie
Jun 25, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Jen, we are sorry to read if the wait was longer than expected. We hope you will give us another shot so we can prove to you our commitment to customer care.

June 08, 2018

Excellence First experience with Transittowne Williamsville... Excellent customer service: Greeted with a smile Prompt service Knowledgeable staff Profes More

by wendyann71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Czwojdak
Jun 11, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Wendy, thank you for taking the time to share this great feedback about your experience working with our team. We appreciate the review, and look forward to working with you again down the road. Please don't hesitate to reach out to us if there is anything else you might need.

June 07, 2018

Oil change I was able to get my oil change done quickly and efficiently.I have been very pleased with the purchase of my Kia Sportage.Now I am pleased to say tha More

by rsnclng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Colangelo, Thaddeus Czwojdak
Jun 11, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for taking the time to share such a kind review of your experience working with both service and sales. We're so glad to hear how satisfied you have been with your new Kia Sportage, and we invite you to reach out if there is ever anything else we can help you with.

June 07, 2018

service app't Ted the service manager, is a absolute genius with handling people all the time-was very satisifed & highly recommend to all-thank you again & will re More

by alberke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Czwojdak, Dawn Klukowski
Jun 08, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the 5 star review and recommendation. We will be sure to pass along your kind words. We look forward to helping you again in the future!

June 07, 2018

Fantastic Work performed and the time it took to do was more than satisfactory. The service representative was very pleasant. Scheduling my appointment online w More

by fmjr328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kraft, Massimo Martinucci
Jun 08, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for the 5 star review. We strive to provide exemplary service, and we're pleased to know this was reflected in your recent experience. Should you require our services in the future, please reach out!

June 07, 2018

Oil cahnge/tire rotation Felt ignored, time frame not remotely accurate, mechanic stipped lugs. not kept in loop, took way too long to fix, person in service ignored me More

by onewayout11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dawn Klukowski
June 07, 2018

Tire rotation and oil change Worst experience ever. I got there at noon for tire rotation and oil change they assured my the car would be finished by 2pm because I had to be out t More

by LOGRUG7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Webber
Jun 07, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

I am very sorry to hear about your service experience. It is certainly not the way we handle business. Please notify me (referencing this survey) for your next oil change which I will pay. Again I apologize. Joe Chambers General Manager Transitowne DCJR 7408 Transit Road Williamsville, N.Y. 14221 Cell: 585-820-4485 Office: 716-634-8000 FAX: 716-634-8163 www.transitowne.com jchambers@transitowne.com

June 07, 2018

Always treated well I've been visiting transittowne since I moved here 4 years ago. I have always been treated well and honestly. I would recommend their service departm More

by vpthines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Klukowski, Bill Webber
Jun 08, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

Thank you for your great review and recommendation. We appreciate your continued patronage and look forward to helping you again in the future!

June 06, 2018

No pressure tactics This is the second car I bought from Transitowne. Mike Kelley is easy to work with and does not pressure you into any vehicle or financing option you More

by meyerhofer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil in Finance, Michael Kelley
Jun 07, 2018 -

Transitowne Jeep Chrysler Dodge RAM Of Williamsville responded

We really appreciate your loyal patronage with us! We're so glad that our team has earned your trust, and we hope to continue doing business with you for many years to come. Thank you for the review.

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