Transitowne Jeep Chrysler Dodge RAM Of Williamsville

:) SERVICE ALWAYS GOOD i could not ask for better service anytime we bring in even without app always make sure were taken care of ted is the best :) i could not ask for better service anytime we bring in even without app always make sure were taken care of ted is the best :) More

ABSOLUTLEY PERFECT i have to say there is nothing like dropping vehicle off and never having a worry ted is great very helpful and keeps you updated no matter what hones i have to say there is nothing like dropping vehicle off and never having a worry ted is great very helpful and keeps you updated no matter what honest good service More

Oil Change I arrived at the Express Lane for an oil change on a busy day, and I received prompt service. Best of all, they finished my oil change and tire rotat I arrived at the Express Lane for an oil change on a busy day, and I received prompt service. Best of all, they finished my oil change and tire rotation in much less time than they originally anticipated. More

Customer service Every visit is good the staff is friendly and courteous the wait isn’t too long I enjoy going here keep up the good work Every visit is good the staff is friendly and courteous the wait isn’t too long I enjoy going here keep up the good work More

Great Service My 2014 Mitsubishi Outlander has a rust spot in the tailgate. Transitown got it covered under the original Mitsubishi warranty and had it ordered, pai My 2014 Mitsubishi Outlander has a rust spot in the tailgate. Transitown got it covered under the original Mitsubishi warranty and had it ordered, painted and fixed for me within a couple of weeks. You couldn’t ask for better service or better people. We’ll definitely be back! More

Service apt. Encountered no problems, had friendly service, comfortable waiting area, and apt. did not take too long. Would return for service. Service was explain Encountered no problems, had friendly service, comfortable waiting area, and apt. did not take too long. Would return for service. Service was explained to me in detail More

Vehicle problems from the time it left the lot upon purchase Vehicle has had check engine and stop start fault warning light since 4/23/18 date of purchase. Been in 3 times with a fourth scheduled service for 5/ Vehicle has had check engine and stop start fault warning light since 4/23/18 date of purchase. Been in 3 times with a fourth scheduled service for 5/08. The problem is not resolved. I'm driving the vehicle with this problem and it is functioning like it is going to stall constantly. The dealership has not made me feel as if this is a priority whatsoever. I have to follow up in order to get any feedback. The dealership is too busy doing 15 oil changes and may not have the expertise to handle my issues. I should be treated like this is a top priority until resolution. This issue with my compass is known to consumers. I have opened a case with FCA and have a case manager assigned to help with getting an answer to these problems. I have over 425k miles of jeep experience ownership and will use another local dealership that I am familiar with if this isn't resolved this week. Just the fact that I have to wait for an appointment for the fourth visit in two weeks because of a lack of rental vehicle is unacceptable. In the meantime I am driving your vehicle that is not performing up to standards and have been financed for for some 30k. Poor service indeed despite the fact that it isn't your fault the vehicle had issues coming from the factory. Where is your pledge to stand up for the brand? More

A Great Experience I stopped at Transitowne not expecting much, I had another offer from another dealership that I was pleased with. I met with Dan, told him where I wan I stopped at Transitowne not expecting much, I had another offer from another dealership that I was pleased with. I met with Dan, told him where I wanted to be, and he was able to get me in the exact vehicle for right around my price point. They even went out of state to locate the car for me. I came back a few days later and the process was so simple! I'm coming from a different make of cars, and this experience was really easy compared to the other dealerships. I would recommend this dealership to anyone looking to buy their next Jeep!! More

Billy Mroz. He was the reason I leased the Jeep. Billy Mroz greeted me as soon as I walked in the door. He listened and understood what I wanted. Within an hour he found the car (just in off the deli Billy Mroz greeted me as soon as I walked in the door. He listened and understood what I wanted. Within an hour he found the car (just in off the delivery truck) and met all of my requirements. I went home and brought my wife back to look at the car and we made a deal. I have bought or leased more than 30 cars over the years and this was the easiest transaction of all. Billy was easy to talk to, no pressure and only interested in finding the right deal for me. And - I am very happy with the Jeep. I would recommend him to anyone looking for a car. Ten Stars to Mr. Billy! The day after I took possession it was evident that the AC did not work. Bill Webber diagnosed the problem, got the car fixed quickly and was very professional. He gets a gold star too. Marc Joseffer More

state inspection prompt service at the appointment time - have had great experience with preventive maintenance suggestions by the service manager - personal attention prompt service at the appointment time - have had great experience with preventive maintenance suggestions by the service manager - personal attention and thorough familiarity with my history with both the dealership and service More