Transitowne Jeep Chrysler Dodge RAM Of Williamsville

The best service I have purchased a dozen cars from several different dealerships including Keller, Dave a smith ford, West Here and Transitowne dodge has the best ser I have purchased a dozen cars from several different dealerships including Keller, Dave a smith ford, West Here and Transitowne dodge has the best service department of them all. More

Recall Excellent customer service, great staff, came in for a recall and told me it would be about 2 hours, called me back 45 minutes later, to let me know i Excellent customer service, great staff, came in for a recall and told me it would be about 2 hours, called me back 45 minutes later, to let me know it was done. More

Quick Very fast and efficient service! Everything was clearly explained. The cost was exactly what was stated before service began. The timeframe that was g Very fast and efficient service! Everything was clearly explained. The cost was exactly what was stated before service began. The timeframe that was given proved to be even shorter! More

Excellent Bill is great from the service department we had an issue where we had to keep bringing back our car no fault of theirs or ours & he worked with us be Bill is great from the service department we had an issue where we had to keep bringing back our car no fault of theirs or ours & he worked with us because it was costing us a lot of money. First it was the sensor in the rear axle, then the gasket didn't seal right so then we had to bring it back. Then the other axle went they were very accomodating to our needs asking us if we were ok because it took several hours each time. Dan the mechanic was going over what the problems were each time we came back. You have a great team in the auto repair shop keep up the great work guys. I don't go on to my e-mail that much sorry for the delay in answering this survey. More

Jeep Lease Excellent dealership that values their customers. They wanted to make a sale and ensured that the customers needs were met. I would definitely recomme Excellent dealership that values their customers. They wanted to make a sale and ensured that the customers needs were met. I would definitely recommend this dealership. More

Great! I've been going to Transitowne for over ten years and I am extremely satisfied with my overall experience. They are excellent at the work they prefor I've been going to Transitowne for over ten years and I am extremely satisfied with my overall experience. They are excellent at the work they preform and I've never had to return for having something to be corrected. More

Best salesman and car leasing experience we’ve had thus far. Dino was a fantastic sales person. He was professional, answered all our questions, made good recommendations and was extremely thorough in his review Dino was a fantastic sales person. He was professional, answered all our questions, made good recommendations and was extremely thorough in his review of the cars amenities. More

Easy to deal with great price. Bill in service went over and above taking care of my wife's new Wrangler and explained how the remote start worked being installed after the sale Bill in service went over and above taking care of my wife's new Wrangler and explained how the remote start worked being installed after the sale More

gas cap issue Well I finally got the gas cap issue resolved. They needed to clean out the filter & replace the cap as it wasn't fitting correctly. I trust tran Well I finally got the gas cap issue resolved. They needed to clean out the filter & replace the cap as it wasn't fitting correctly. I trust transit towne. More

Communication Lacking The front end does not seem to tell the mechanics what needs to be fixed on the car. Over 4 years, I have encountered this issue several times. I mad The front end does not seem to tell the mechanics what needs to be fixed on the car. Over 4 years, I have encountered this issue several times. I made an appt for my car about mechanical issues. But all they did was take care of a recall. When I asked about the reason I made the appt, they had no idea why I brought it in. So they rescheduled me to bring it back. Again, when I brought it in, they didn't know what to do. If they booked the appt, don't you think they would make notes in the computer?? More