Treasure Coast Lexus - Service Center

Pleasure to work with.Very clean dealershipWaiting time Pleasure to work with. Very clean dealership Waiting time was very reasonable Coffee and snack area well stocked and a good selection. Wash and d Pleasure to work with. Very clean dealership Waiting time was very reasonable Coffee and snack area well stocked and a good selection. Wash and detail was superb 👌 More

Rafael took good care of me. Thanks. I I I I I I I I I I I I I I I I I I me. Thanks. I I I I I I I I I I I I I I I I I I More

I was very impressed on how clean the Garage was at the Lexus dealer , and how friendly everyone was treated . Thank you so much for everything you did to help me with my car . Lexus dealer , and how friendly everyone was treated . Thank you so much for everything you did to help me with my car . More

Service people are always courteous and not pushy about work needing to be done. Rafael was by himself on a very busy day but he kept his cool. He never rushed us. work needing to be done. Rafael was by himself on a very busy day but he kept his cool. He never rushed us. More

My first time I dealt with Doug Woods he was amazing this second time I was switched to someone else and my experience wasn’t so good. The oil change took two hours causing me to miss out on other appointmen second time I was switched to someone else and my experience wasn’t so good. The oil change took two hours causing me to miss out on other appointments and even when I checked on my car to see what was taking so long there was no common courtesy just a “It’s coming out of wash now”. To add Doug went over what was done and what was recommended that didn’t happen this time, to add injury to insult I came out of the service area looking for my car and it wasn’t pulled to the front. I had no idea where it was located so I found an Attendant and she searched for me to find it on the outside of the service area on the side of the building. She drove it up for me but I mean this was pretty bad as far as customer service goes. I unfortunately come from Stuart to Fort Pierce for the convenience but to be fair I would rather go elsewhere if this is the type of service I will receive. Very disappointing I hope my next visit will be better. More

My first time here at this dealership, and Rafael and his staff treated me with the utmost class. He told me when my car would be finished with the oil change, and they were spot on. I received a free car staff treated me with the utmost class. He told me when my car would be finished with the oil change, and they were spot on. I received a free car wash which compares to a $30 wash elsewhere (and they vacuumed!). Rafael was personable and took some time out of his busy schedule to chat with me and treat me like a real person. I love the complimentary goodies inside the very clean and customer friendly dealership! I will continue to give them my business! More

First visit to Treasure Coast Lexus for 30,000 maintenance on my RX350. Rafael Salcedo, service director was very professional and helpful. Made sure that all taken care of. All of the staff maintenance on my RX350. Rafael Salcedo, service director was very professional and helpful. Made sure that all taken care of. All of the staff was very friendly and made you feel welcome. More

I received a call back to verify service and was able to drop car off and go take care of business that day. Great job on follow thru. drop car off and go take care of business that day. Great job on follow thru. More

I called and left 2 message for my advisor Robert Collier to call me and he never returned my phone calls. I was in an accident and my car was there for repair, I had important questions that needed to be to call me and he never returned my phone calls. I was in an accident and my car was there for repair, I had important questions that needed to be answered and felt like I was ignored. I am not happy with the service I received at all. More

Went to dealership during roof renovation and because of repair and noise comped my oil change and console bulb repair. I have been with the dealership eleven years and really like my Lexus. repair and noise comped my oil change and console bulb repair. I have been with the dealership eleven years and really like my Lexus. More