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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
2,879 Reviews

2,879 Reviews of Treasure Coast Lexus - Service Center

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April 19, 2024

Very professional and easy to obtain an appointment. there was also follow up on the appointment. More

by giereks3
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Treasure Coast Lexus responded

Thank you for leaving Treasure Coast Lexus a five-star review! We are glad that our team was professional and followed up regarding your visit. See you next time!

April 19, 2024

Service communications were terrible. I would suggest a new service manager soon. I have worked with 2 other Lexus dealers and this service wasn’t even close. They are no where near the More

by mfswcr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Hoye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Forte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Treasure Coast Lexus responded

We're sorry to read about your experience with our service department. We strive for excellence in all areas of customer interaction and it's clear we fell short this time around. Your feedback is valuable, as it helps us identify areas where improvements are needed. Please reach out when you can as I would like to understand better what transpired during your visit. Thank you, Amber Woods - General Manager - awoods@treasurecoastlexus.com

April 16, 2024

Very professional excellent service with all questions answered and attentiveness to the customer. Was very satisfied with this service. More

by WEMSLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Treasure Coast Lexus responded

We're delighted to know you found our service at Treasure Coast Lexus professional and attentive. Your satisfaction is important to us, thank you for the excellent review!

April 15, 2024

I had a few things about the multimedia that I didn’t understand and had not had help with since I bought the car. I want to thank HOPE. She spent a great deal of time getting the problem resolved and wa More

by E todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Trochez Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hope
Apr 15, 2024 -

Treasure Coast Lexus responded

We're glad to know that Hope was able to assist you with your multimedia concerns at Treasure Coast Lexus. Thanks for the positive feedback - safe travels!

April 15, 2024

The best experience ever by a service bay. My advisor was compassionate and amazing to work with More

by Purashshiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Treasure Coast Lexus responded

Thank you, Purashshiv, for reviewing Treasure Coast Lexus! We are so glad that our team delivered exceptional service.

April 14, 2024

Kathy Register was very easy to deal with. She is very pleasant and professional. I would definitely recommend her More

by SHARON.BERKOWITZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianne Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Treasure Coast Lexus responded

Sharon, we're delighted to know Kathy provided you with such a positive experience at Treasure Coast Lexus. Thanks for your recommendation and this wonderful review!

April 13, 2024

Kelleigh is always professional and considerate of my time as she schedules visits and follow up to complete services. More

by mwolfland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelleigh Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Treasure Coast Lexus responded

We're glad to know that Kelleigh has been able to provide you with efficient and professional service at Treasure Coast Lexus. Thanks for taking the time out of your day to share this positive feedback!

April 12, 2024

I found it clean and the employees very respectful. The service was very well explained to us and no pressure put on us to buy another vehicle while we waited. Will come back when we’re ready to buy ag More

by CMOYLE1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seymour Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Hayes-Meller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Treasure Coast Lexus responded

We're glad to know you had a positive experience at Treasure Coast Lexus! Our team is always here to provide detailed service without any pressure. We look forward to assisting you when it's time for your next purchase. Safe travels until then!

April 11, 2024

Solid service. These guys are knowledgeable and professional. I will definitely come back with my Lexus! More

by alec.rubins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Treasure Coast Lexus responded

We're glad to know you had a solid service experience with us at Treasure Coast Lexus! We look forward to seeing you and your Lexus again in the future. Safe travels until then, Alec!

April 10, 2024

Very customer oriented and accommodating with scheduling. The service experience one can expect from Lexus More

by Vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jude Forte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Treasure Coast Lexus responded

Vicki, it sounds like you had a mixed experience with us. While we're glad to know our scheduling was accommodating and customer-oriented, your rating suggests there might be room for improvement elsewhere. We'd appreciate the opportunity to learn more about what could have made your visit better - please feel free to reach out at any time. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

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