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Treasure Coast Lexus - Service Center

Ft Pierce, FL

4.7
3,284 Reviews

3,284 Reviews of Treasure Coast Lexus - Service Center

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April 19, 2021

Jeff Orr service advisor an Linda young lady delivered loaner both very professional and knowledgeable, and delivered outstanding service. I will return to your location in the future. More

by Naomiparker756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Orr, Kevin Romanowski
Apr 20, 2021 -

Treasure Coast Lexus responded

Naomi, thank you for choosing Treasure Coast Lexus and mentioning the great work of Jeff and Linda! We look forward to welcoming you back for your future services.

April 18, 2021

Awful. I was going in for 65,000 miles . 2.5 hours later they apologized and said my service free. They did nothing to car! More

by RBREFFEILH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Collier
May 03, 2021 -

Treasure Coast Lexus responded

This doesn't sound like the thorough, communicative, and knowledgeable service we pride ourselves on here. I would be more than willing to speak with you directly about what happened and ensure we do what we can to assist you. Please don't hesitate to send me an email. Contact: Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

April 17, 2021

Customers waiting area is one of the bests, service is always excellent as proven by history of two Lexus vehicles, and Robert Collier is the best. More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo, Robert Collier
Apr 19, 2021 -

Treasure Coast Lexus responded

Thank you for your longtime support, Charlie! We are delighted that you can depend on Robert and our Treasure Coast Lexus team to keep you safe out on the roads. Enjoy your week!

April 17, 2021

Excellent Service Center. I pass 2 other dealerships to return to TCL because of this service department and how I am always treated! TCL is just the right size for me! More

by Nanatojoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Apr 19, 2021 -

Treasure Coast Lexus responded

Thanks for reviewing Treasure Coast Lexus! It is great to hear that our team continues to provide you with excellent service during your visits!

April 16, 2021

Rafael the best person the work in there always Friendly Rafael the best person the work in there always Friendly wit the best customer service The employees and services best no words To describe Im More

by Malo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Apr 16, 2021 -

Treasure Coast Lexus responded

Thank you so much for sharing this wonderful feedback! All of us at Treasure Coast Lexus are thrilled to hear that you're a happy customer and we appreciate your kind words about Rafael. Hope to see you down the road!

April 16, 2021

Always professional & friendly. Appointments are easy to make and staff keeps you up to date. Waiting ares is comfortable and clean with plenty of snacks. More

by rhock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesperson Randy Nichols always checks on how we are doing with car. , Robert Collier
Apr 19, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Treasure Coast Lexus, and we couldn't be more grateful to have you as a customer. We look forward to your next visit!

April 16, 2021

I did not appreciate my service consultant conducting my personal business in the showroom while taking other customers into his office. Very poor form. Why were some folks treated more respectfully than ot More

by JWMLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Apr 19, 2021 -

Treasure Coast Lexus responded

I'm so sorry that your recent visit with us wasn't up to our high standards. Would you please email me with further details? I would like to look into what happened here but won't be able to find your contact information from this review. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com

April 15, 2021

Clean prompt courteous friendly timely. A very nice Clean prompt courteous friendly timely. A very nice waiting area - much better than my Lexus dealer in PA. The free wash service is also far superi More

by shaeffrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recognize my service guy from the pics above, but he was excellent!
Apr 16, 2021 -

Treasure Coast Lexus responded

Thank you for sharing your excellent feedback! We are very happy to have you as a customer here at Treasure Coast Lexus. See you next time!

April 15, 2021

Excellent service and attention, thank you to Rafael for been very nice guy!!! Going there again with my other Lexus as well. Thank you so much More

by Virginia and Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
Apr 16, 2021 -

Treasure Coast Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Rafael takes good care of you here at Treasure Coast Lexus, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

April 14, 2021

The service at Lexus is always top notch. The service department does a good job taking care of my car while it’s there and I get to enjoy the waiting area. More

by LITA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Apr 14, 2021 -

Treasure Coast Lexus responded

We couldn't have asked for better feedback! Thank you for trusting Treasure Coast Lexus with all your repair and maintenance needs!

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