Treasure Valley Subaru
Nampa, ID
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Can't trust them to keep their word. I was quoted a price of $23,000 from the dealer, but the money taker changed the amount to $37,000 and didn't credit me the car I sold to them! The I was quoted a price of $23,000 from the dealer, but the money taker changed the amount to $37,000 and didn't credit me the car I sold to them! The car had issues, and they didn't attend to what they claim. The manager was from Australia, I didn't note his name. He sealed the paperwork in a manila envelope, without the title that cost me. More
Amazing store, friendly people and dogs all the time! No matter when we stop in everyone is happy to help and always a great environment. From Parts to sales to service all around excellent place to buy No matter when we stop in everyone is happy to help and always a great environment. From Parts to sales to service all around excellent place to buy a car, and service the family fleet. Thank you James, Jake, the sales managers and Rowan in finance. Great experience buying my husbands new Outback!! More
My parents bought a car from treasure valley Subaru last Saturday ,Jeremy Hubble was our salesman. we had a great experience thank you treasure valley Subaru. Ps my mom loved her Xmas gift you let her pick Saturday ,Jeremy Hubble was our salesman. we had a great experience thank you treasure valley Subaru. Ps my mom loved her Xmas gift you let her pick from under your tree . Nice touch will be back More
Absolutely love Treasure Valley Subaru! From buying my last 2 vehicles but mostly to Benjamin and the service department. They are always so friendly and professional! Took 2 vehicles in From buying my last 2 vehicles but mostly to Benjamin and the service department. They are always so friendly and professional! Took 2 vehicles in for service the other day and was expecting a huge bill based on an estimate I got from another mechanic over 1 1/2 years ago, but was so surprised when I walked out yesterday for $0.00! Best of all Benjamin explained to me that the other mechanic had just tried to get me to do things that weren't even necessary at the time! Love, love, love them! More
Love the sales team! I traded out my BMW for a 2022 Legacy Touring XT, and I couldn't have been happier. Nate was the BEST! I traded out my BMW for a 2022 Legacy Touring XT, and I couldn't have been happier. Nate was the BEST! More
Best experience EVER buying a car! From when we first met our salesman, JP, to walking out the door with keys in hand, everyone was great! There was no awful, time consuming negotiati From when we first met our salesman, JP, to walking out the door with keys in hand, everyone was great! There was no awful, time consuming negotiation as we have experienced with other dealerships. We felt like everyone genuinely cared about us and helped us choose the best car to match our needs. We will definitely recommend JP and Treasure Valley Subaru to everyone. And we LOVE our new Outback Wilderness! More
One star only because that is the lowest allowed. First salesman was extremely knowledgeable and helpful but insisted he would not discuss price or money. Sales manager, Jake Rapp, was completely t First salesman was extremely knowledgeable and helpful but insisted he would not discuss price or money. Sales manager, Jake Rapp, was completely the opposite. Although I had a loan pre-arranged and balked at a credit check, he asked if he could get some information to determine if he could get a better interest rate that would justify a credit check. As I received notification on my phone of that check, which I had never approved, he returned with an offer $3,000 above what I, my wife, and my daughter had understood as the price of the vehicle when we left on Saturday. At this point I left with the intention of never returning. I thought that I would give the dealership a chance to deal with the situation for the next guy and emailed the GM, Rob Studebaker, details of what had happened. I was hopeful about his reply (that is unacceptable, I will be speaking with Mr. Rapp, here is my cell phone if you wish to discuss this further) until I saw different variations on pretty much every one star rating. Then I received the bonus prize of an additional hard check of my credit rating two days after my visit. Have purchased several vehicles in my 52 years but have NEVER had an experience like this. I will not be returning to this establishment! More
Purchased a used vehicle in March and the sales team is amazing!! Ben in service is great too!! They have been very accommodating and have taken great care of me. Great place to buy a car amazing!! Ben in service is great too!! They have been very accommodating and have taken great care of me. Great place to buy a car More
I just purchased a used Hyundai Accent and I had the best car buying experience ever. I have bought a lot of cars all from dealerships. Treasure Valley Subaru’s customer service was above and beyond. I have car buying experience ever. I have bought a lot of cars all from dealerships. Treasure Valley Subaru’s customer service was above and beyond. I have very little time to deal with the back and forth of buying a car let alone sitting at a dealership. Mike Crowley and Tanner were completely understanding and went out of their way to make sure my needs were met and I could get a reliable car. Tanner informed me of different programs available to help me get into a reliable car especially since my credit isn’t that great and the down payment was lacking. Mike walked me through every step and was always available if I had questions . Mike made sure everything was set for me to purchase the car that way all I had to do was a quick test drive and sign the paperwork. NO ONE and I mean NO ONE else any where else would even talk to me unless I was at their dealership. Mike and Tanner are amazingly caring and understanding. I will continue to purchase my future vehicles for Treasure Valley Subaru and recommend them to everyone I know. More

