Trend Motors Volkswagen

My wife and I went to Trend to look at the Atlas and from the second we got there our sales representative, Eryn Donati, was helpful, courteous, and respectful - not the typical car buying experience. Eryn h the second we got there our sales representative, Eryn Donati, was helpful, courteous, and respectful - not the typical car buying experience. Eryn helped us navigate our decision seamlessly and did everything in her power to get us the best price possible. We would 100% recommend Eryn and Trend. PS - my wife loves her new Atlas! More

Great Experience and Dealer My experience at Trend Motors was flawless and professional. Everyone with whom I dealt with extended themselves to make the process quick and easy. I My experience at Trend Motors was flawless and professional. Everyone with whom I dealt with extended themselves to make the process quick and easy. I would highly recommend VW and this dealer to anyone who is looking for a vehicle. More

Great Experience Les was a true professional. Very personal and also very knowledgeable. He worked with us step by step through the process and got us a great deal. Les was a true professional. Very personal and also very knowledgeable. He worked with us step by step through the process and got us a great deal. Would highly recommend! Mike and Julie More

I just want to thank Jessica dean for her professionalism and great attitude on purchasing my new Volkswagen. I would recommend her to anyone Love my new car and great attitude on purchasing my new Volkswagen. I would recommend her to anyone Love my new car More

Damaged my car This is by far the worst dealership. They damaged my car on the first oil change, fixed it at their body shop and did a horrible job! Paint is now chi This is by far the worst dealership. They damaged my car on the first oil change, fixed it at their body shop and did a horrible job! Paint is now chipping off and they will not pay for it to be fixed. John in Service is a snake and the customer service at this place is horrible. Give a better dealership your money. These are bad people More

Professional and efficient This is our fist Volkswagen purchase, and I wouldn't have wanted to buy anywhere else. The staff at Trend Motors is professional and accommodating. Yo This is our fist Volkswagen purchase, and I wouldn't have wanted to buy anywhere else. The staff at Trend Motors is professional and accommodating. You won't regret a visit there. Ask for Les! More

Service with a smile I went out of my way to lease my last two Volkswagens from Trend Motors in Rockaway, NJ. I don't live anywhere near there, but another customer recomm I went out of my way to lease my last two Volkswagens from Trend Motors in Rockaway, NJ. I don't live anywhere near there, but another customer recommended that dealer to me. Justin David handled both leases -- a 2016 Golf and a 2019 Jetta. He doesn't blink when I insist I have to have a manual transmission. he sees that I get one -- and, by the way, I'm loving the six-speed in the Jetta. Justin makes every aspect of the deal clear, and he is very patient (probably because he's a fisherman) -- he listens to my stories, even if he has head them before. When I have questions after the signing, he responds right away and always takes care of whatever the issue is. Forget the stereotype of the car salesperson who is interested only in getting your name on the line and your money in the till. Justin doesn't pressure you, doesn't try to talk you into things. He just works with you to get you what you need. More

Don't buy German cars! Mechanics will tell you your car is fixed and ready to drive, but then after you paid money-a substantial amount, something else is wrong that they "m Mechanics will tell you your car is fixed and ready to drive, but then after you paid money-a substantial amount, something else is wrong that they "missed" and you end up paying more money than you should. Errors may happen, but a trustworthy mechanic (if they exist) should in good faith agree to fix the already "fixed" car for free! But as a rule, stick with Japanese cars over German. More

Another satisfying experience! Just got my second Volkswagen and this time it’s a Tiguan! Just love this vehicle as I did my Passat! Once again, I cannot emphasize enough how pleas Just got my second Volkswagen and this time it’s a Tiguan! Just love this vehicle as I did my Passat! Once again, I cannot emphasize enough how pleasant it is to deal with Frank Maher, Mike Ladenheim and Les Agius. They truly know how to orchestrate and manage the entire process for a stress-free experience from beginning to end. Bravo! More

UNETHICAL SALES CHARADE! SO UNETHICAL! CHARADES! ROTTEN SALES TRICKS! Worked out a whole deal with them on a new lease for an Atlas. Haggle back and forth and they give you a SO UNETHICAL! CHARADES! ROTTEN SALES TRICKS! Worked out a whole deal with them on a new lease for an Atlas. Haggle back and forth and they give you a great deal on paper which is unbeatable however, they give you tier 1 pricing knowing all along which of the 8 tiers you are in. They keep this charade going through the deposit, signing initial deal sheets, and right up until pickup. They ask for proof of insurance set a date a d time for pickup. Walk in the door they congratulate you and make you sign deal papers again with the salesperson reflecting the awesome price. They then move you to finance to finish up the paperwork. The finance manager asks if you want the door shut before he talks about credit. He then drops the bomb that the payment is $80 more a month. They know this from the minute you walk in and keep the lie going until signing figuring you have invested so much time already you will agree. No chance! Any dealership playing those games is NOT TRUSTWORTHY, we ran out of there and went to JACK DANIELS VW FAIRLAWN, they showed us all 8 tiers up front and explained what tier we fell into. Picking up the car from them In 2 days! Totally different experience. More