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Tri-City Chrysler Dodge Jeep Ram

Somersworth, NH

4.7
301 Reviews
We invite you to visit us and experience our people and the Tri-City difference. We continue to service the Tri-City area comprised of Somersworth, Dover and Rochester and have a vast customer base that stretches from the New Hampshire Seacoast into the Lakes Region and throughout Southern Maine.
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189 Route 108

Somersworth, NH

03878

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Showing 301 reviews

July 26, 2025

This dealership has always had issues with customer service. Service department is pretty good, however sales is very lacking. The lack of care with calling back customers, lack of information, and how More

by Colbyjerram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach Bickford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Kerr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Tri-City Chrysler Dodge Jeep Ram responded

Colbyjerram, thank you for sharing your feedback. It's disappointing to hear about the challenges you've faced with our sales team and communication process. We aim to provide a seamless experience, so I appreciate you bringing this to our attention. If you'd like to discuss further or need assistance, please feel free to reach out anytime. Thank you, Brian Jones - General Sales Manager - 603-742-9262

July 24, 2025

Tri city is very trustworthy and knowledgeable. The staff is always friendly and helpful. Paul greeted me with a smile and kept me in the loop the entire time. More

by Kdjservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 25, 2025 -

Tri-City Chrysler Dodge Jeep Ram responded

We love hearing that our team, especially Paul, made your experience so positive! Thanks for choosing Tri-City Chrysler Dodge Jeep Ram and for sharing your feedback. Safe travels!

May 16, 2025

Another excellent experience with Tr-City CDJR. Never any stress, never feel pressure to buy, it’s just like doing business with friends ! More

by rcarlino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guilmette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anne McGinn
May 16, 2025 -

Tri-City Chrysler Dodge Jeep Ram responded

It's fantastic to hear that your experience with Tri-City Chrysler Dodge Jeep Ram felt like doing business with friends! We appreciate your kind words and look forward to serving you in the future.

May 09, 2025

David and Greg are just awesome when I need service. Honest, prompt, on time and keeping me informed More

by Dparent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guilmette
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Tri-City Chrysler Dodge Jeep Ram responded

We're delighted to hear that David and Greg provided you with honest and prompt service at Tri-City Chrysler Dodge Jeep Ram. Keeping our customers informed is a top priority, so thank you for recognizing their efforts!

May 06, 2025

Thanks Mark. Originally went in for 5k mile oil change and tire rotation which resulted in a vibration after, two more visits later I was told I needed new t More

by Danny-563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 07, 2025 -

Tri-City Chrysler Dodge Jeep Ram responded

Danny, I'm sorry to hear about the issues with your Jeep and the lack of resolution. We strive for thorough service and clear communication, so it's concerning that this wasn't your experience. Please reach out directly if you'd like us to assist further in resolving these concerns. Thank you, Mark Saraceno - Service Manager - 603-605-6043

March 13, 2025

Sadly it was time to trade my truck. This time I bought 2025 Jeep Grand cherokee. It is a great car. The buying experience was great.i wanted fog lights installed. Dave refered me to a More

by merox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Tri-City Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us at Tri-City Chrysler Dodge Jeep Ram! We're glad to hear that Dave and the team made your purchase a satisfying one. Enjoy every mile in your new Grand Cherokee, and please don't hesitate to reach out if you need anything else!

March 10, 2025

They made my long distance purchase seamless and we very attentive to customers needs and questions More

by wpalm517
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Turgeon
Mar 11, 2025 -

Tri-City Chrysler Dodge Jeep Ram responded

We're so glad our Tri-City Chrysler Dodge Jeep Ram team could assist you with your purchase! Thanks for the kind review and please don't hesitate to reach out if there's anything else we can do for you!

March 01, 2025

The experience at Tri-City was so poor this review doesn't allow enough spaces to type. Sales person that knew next to nothing about the vehicle and didn't follow through, a sales manager that just ca More

by gotcoop22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zach Bickford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip
February 14, 2025

Great experience, Dan was flexible with my busy schedule, he explained everything I needed to know about my new Jeep. More

by Jcb36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Kaussner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gorman
Feb 14, 2025 -

Tri-City Chrysler Dodge Jeep Ram responded

We're delighted to hear that Dan provided a great experience at Tri-City Chrysler Dodge Jeep Ram! It's wonderful to know he was flexible and informative about your new Jeep. Enjoy the ride!

January 25, 2025

Larry was awesome to deal with. He made buying a car fun and enjoyable. I would recommend him to anyone. In fact I did recommend him to my Son. More

by Garynpatc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Areno
Jan 27, 2025 -

Tri-City Chrysler Dodge Jeep Ram responded

Garynpatc, we're delighted to hear that Larry made your car-buying experience enjoyable at Tri-City Chrysler Dodge Jeep Ram! Thank you for recommending him and sharing your positive feedback. We look forward to assisting both you and your son in the future!

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