I went to Tri City doing research to trade in my car for something better for the NH winters, so I expected A certain amount of pressure walking in the door because of the fact I was only researching. They appraised my trade right where all my resources had placed its value, and I asked them to run numbers on a new vehicle. Dennis was Awesome! Not one did I feel like I was being pressured into a car or that he was just trying to get a sale. He accessed my needs and told me everything I needed to know about the Vehicle I was looking at. I left that day feeling more confident with my decision to purchase a Chrysler 200c. With the experience I had with John R. through email and Dennis L. in the showroom,I went back to the dealership the next day to put a deposit on the car. Long story short I highly recommend Tri City because these folks TRULY care and they want you driving off the lot in the best car for you not the car that they can pocket more money on. I felt comfortable the whole time through all putting a deposit, getting the payoff on my trade and financing my new car, I felt like I wasn't being pressured and I wasn't worried. I recommend Tri City to anyone who is looking a for a hassle free car buying experience and lasting relationships with these folks. they even call you to make sure you still like and are happy with your vehicle and any complaint regarding the vehicle is addressed quickly and with no hassle. Very Happy Customer! I am not only looking forward to buying my next vehicle from Tri City but also going in for all my maintenance there is no one better to trust your vehicle with than tri city!