Back

Tri-City Chrysler Dodge Jeep Ram

Somersworth, NH

4.7
299 Reviews
We invite you to visit us and experience our people and the Tri-City difference. We continue to service the Tri-City area comprised of Somersworth, Dover and Rochester and have a vast customer base that stretches from the New Hampshire Seacoast into the Lakes Region and throughout Southern Maine.
Contact Dealership

189 Route 108

Somersworth, NH

03878

Directions

By Type

Showing 299 reviews

January 28, 2022

Very satisfied with the service I was given was a five Very satisfied with the service I was given was a five star service I will definitely see you again More

by dixon308
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave ,customer service team
Jan 31, 2022 -

Tri-City Chrysler Dodge Jeep Ram responded

We're so happy to hear our team provided you with five-star service! Thanks for visiting Tri-City Chrysler Dodge Jeep Ram. We look forward to seeing you again in the future!

January 16, 2022

I have bought 3 new trucks from Tri City, all services done there as well. Brought my 2018 in because the transmission is acting up, service advisor Krystal said they couldn’t find anything wrong but will More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Krystal
Jan 19, 2022 -

Tri-City Chrysler Dodge Jeep Ram responded

Hi Dave - our records show that your initial visit resulted in a test drive with no duplication of your concerns - no lights and no stored failure codes to go by. Based on the truck's mileage, a transmission fluid flush & filter is recommended maintenance and a starting point for an intermittent shifting concern. Our Service wait times have been longer than typical. Like many businesses, we are in challenging times and doing the best we can. The wait time was compounded because you indicated you needed a loaner vehicle, which are also in short supply from both our in-house fleet and from our third-party affiliates. Krystal did her best to stay calm with you during your exchange at the service desk while trying to explain the situation. We look forward to seeing you at your appointment on Monday 1/24 for further diagnosis. Thanks again.

Jan 19, 2022 -

DP responded

Thanks for the response. The recommended service for the truck transmission according to Ram is 60000 miles and I have never heard of routine fluid changes to be a fix for transmission shifting problems. Not to mention when I was able to find another dealership who wasn’t as busy since they got me in within 4 days of me telling them what my truck was doing. They confirmed the truck indeed needs a new transmission without trying to charge me for a fluid change, cabin filter or a tire rotation. I understand things can be missed, opportunities to do the right thing aren’t followed through. Don’t come back with some company line of covid. Own your mistake, learn from it and I’ll see you when I’m ready to trade this truck for a new one.

January 15, 2022

Ken was very helpful while my last visit for my Cherokee to be inspected. He made it a very pleasant experience, didn't have to wait very long and a reasonable price. More

by Katz777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Jan 18, 2022 -

Tri-City Chrysler Dodge Jeep Ram responded

Thank you for leaving Ken and the Tri-City Chrysler Dodge Jeep Ram team your five-star review! We're so happy you enjoyed your experience!

December 27, 2021

They detailed my truck. Great price and great staff, I also was given a free loaner vehicle. Truck looked great!!!!! More

by loveablemutts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal
Dec 29, 2021 -

Tri-City Chrysler Dodge Jeep Ram responded

It means so much to us to hear we've provided you with the best possible care to you during your service visit! Thank you for rating us five stars! - Tri-City Chrysler Dodge Jeep Ram

December 16, 2021

It was a very pleasant experience. The people were great and the service was quick. More

by lpmc5050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Arsenault, Deangelo Bryant
Dec 16, 2021 -

Tri-City Chrysler Dodge Jeep Ram responded

We are so happy to hear that you had such a great time working with our team at Tri-City Chrysler Dodge Jeep Ram! Thank you so much!

December 12, 2021

Brought my Jeep in for service before heading for Florida for the winter months. Excellent service and efficient, friendly atmosphere. A pleasure to have my vehicle serviced there. More

by Mehringerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal
Dec 14, 2021 -

Tri-City Chrysler Dodge Jeep Ram responded

Thank you for visiting our team here at Tri-City Chrysler Dodge Jeep Ram! We appreciate you trusting us with your Jeep and hope you enjoy your winter in Florida!

December 06, 2021

John was very helpful with finding the car we were looking for and putting the deal together. When we took delivery he took the time to go through all of the options and walked us through setting up U More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mcsharry.
Dec 09, 2021 -

Tri-City Chrysler Dodge Jeep Ram responded

Hi Greg, we're so happy to hear that John took such great care of you during your recent transaction! We hope you enjoy the new vehicle, and everything it offers! -Tri-City Chrysler Dodge Jeep Ram

November 22, 2021

Great dealership with amazing and helpful staff. Went above and beyond to accommodate me. Wouldn’t go anywhere else More

by Kodiakzach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Drew, Dan Kaussner
Nov 23, 2021 -

Tri-City Chrysler Dodge Jeep Ram responded

We're so happy the Tri-City Chrysler Dodge Jeep Ram team provided five-star care to you! Thank you for being a customer!

October 28, 2021

Excellent low pressure results oriented team aiming to please the customer. I highly recommend to anyone searching their new vehicle. More

by Wildchildkat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kaussner, Aaron Mcguire
Oct 29, 2021 -

Tri-City Chrysler Dodge Jeep Ram responded

Thank you for the kind comments about our team here at Tri-City Chrysler Dodge Jeep Ram! We're truly grateful for your support and hope you'll be visiting us again in the future!

October 25, 2021

Great service. I have bought a number of cars there and always get them serviced at Tri City. I do not consider any where else More

by gsmw93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal
Oct 26, 2021 -

Tri-City Chrysler Dodge Jeep Ram responded

Thank you for your loyal business! We're truly grateful for all of your support and look forward to your next visit with us here at Tri-City Chrysler Dodge Jeep Ram!

...
10
...