Tri-City Chrysler Dodge Jeep Ram

Prior issues never resolved, cost me big Tri-City sells used cars and apparently doesn't much care about the quality of them, just how fast they can get them off the lot. I made the mistake o Tri-City sells used cars and apparently doesn't much care about the quality of them, just how fast they can get them off the lot. I made the mistake of buying a car they swore was up to standard. The check engine light came on within a week of driving off the lot & in the 2.5 years I owned the car, the light was on more than it was not. I've had nothing but problems with my car and no support from the dealer. Every time I returned to them to resolve the check engine light issue, I was met with resistance and bills, which I had to fight not to pay. Their insistence that the light was resolved gave me false hopes each time, as it would inevitably come back on. Most recently there has been coolant damage in my engine block so now the car is completely useless and not worth repairing. DON'T BUY USED FROM TRI-CITY , it's not worth the headache. I really wish I'd bought from the dealers down the street. More

I worked with Brock Kerr buying a new Pacifica. He is a knowledgeable sales rep and I highly recommend him if you need a new or used car. knowledgeable sales rep and I highly recommend him if you need a new or used car. More

Great experience I recently purchased a used Ram truck from Tri City. Anne (my salesperson) was a pleasure to deal with. It's very important to me that when I make a m I recently purchased a used Ram truck from Tri City. Anne (my salesperson) was a pleasure to deal with. It's very important to me that when I make a major purchase, I'm dealing with someone who is down to earth. Anne treated me as a real person. I found her to be relatable, honest, and pleasant. Having sold cars myself, I understand that every business must make a profit and that trust is built over time in a relationship. I feel that Anne helped me get a fair and equitable deal on a fantastic product. I gave the purchase some thought, and typically when I buy vehicles I tend to be a little more aggressive. After thinking it over for a night, I returned the next morning feeling as if the deal they had offered on my trade in and the price of the vehicle was fair. When I returned that morning I was greeted as pleasantly as I was the night prior and Anne helped me work out a couple of kinks to make sure I was happy. The closing with Derek was pleasant and not at all a high pressure scenario, and I felt that I got supplemental products (GAP and Warranty, which I purchase 90% of the time) that fit my needs well and were fairly priced. A no - nonsense, pleasurable car buying experience. Thank you Anne! More

Best Dealer Experience in a long time. Ann McGinn, our sales person, was very professional, knowledgeable and helpful in our search for the right Chrysler Pacifica for us. There was no "har Ann McGinn, our sales person, was very professional, knowledgeable and helpful in our search for the right Chrysler Pacifica for us. There was no "hard sell" just very fair and comfortable negotiation. It has been a real pleasure dealing with Tri-City CDJR. We would do it again in a heart beat. Their service department is terrific as represented by Michael Caton, Service Advisor, who answered every one of our technical questions without hesitation. Thank you for a memorable experience. Joanne and George McCarthy More

Great Experience I always said when I went to buy a new car I would go to another dealer in the area. However, I brought my Jeep into Tri City to be serviced and was I always said when I went to buy a new car I would go to another dealer in the area. However, I brought my Jeep into Tri City to be serviced and was treated like I was their most valuable customer. So on a whim I stopped in to look at their vehicles and later made arrangements to look at some used vehicles. I was fortunate to be paired up with Anne and she was great. Friendly and knowledgeable and walked us right thru the process. I made the right choice. We love our new Wrangler. More

2016 Jeep Cherokee My experience of purchasing a pre owned vehicle at Tri City Chrysler Dodge Jeep Ram was a very positive one.I had many questions to ask about the ve My experience of purchasing a pre owned vehicle at Tri City Chrysler Dodge Jeep Ram was a very positive one.I had many questions to ask about the vehicle and all were answered and i was not pressured to purchase the vehicle.During the test drive the agent Anne McGuinn was very informative and was very pleasant .I would definitely refer anyone to this dealership for future vehicle purchases.Thank you Anne for your service. Dave V. More

New car purchase I would highly recommend Tri City for excellent sales & service. My sales person Anne McGinn was outstanding in her vehicle knowledge and easy persona I would highly recommend Tri City for excellent sales & service. My sales person Anne McGinn was outstanding in her vehicle knowledge and easy personality. She did not pressure me in any way, listened carefully and found my car at the price I was pleased with. I would definitely return for another vehicle and recommend her to my family and friends. More

great group to deal with Tricity was great to deal with. They treated me and my wife respectfully, which at our age isn’t always expected. Jesse was great and had a good sens Tricity was great to deal with. They treated me and my wife respectfully, which at our age isn’t always expected. Jesse was great and had a good sense of humor, and he was understanding to what we could afford. My only qualm at the time was trade but the manager gave me what I wanted and he fixed the price on our new car. This was 1 of the better experiences we had buying from a dealer. I hope they are there when I buy my next one. More

Most amazing experience We had the pleasure of buying a beautiful for explorer from this dealership and had the best experience. Anne was amazing though the whole process and We had the pleasure of buying a beautiful for explorer from this dealership and had the best experience. Anne was amazing though the whole process and was so personable and down to earth. I will continue to buy my vehicles from her in the future! More