Tri-City Chrysler Dodge Jeep Ram

Another great experience! Just bought a new 2016 Town and Country. Our 3rd mini-van (1st new one) from Tri-City and 2nd from Marty Riordan. Another great experience. Marty i Just bought a new 2016 Town and Country. Our 3rd mini-van (1st new one) from Tri-City and 2nd from Marty Riordan. Another great experience. Marty is the best. Everyone, go see Marty! He delivers incredible service and makes the whole process enjoyable. I can't say enough good things about him and the whole dealership. Finished up in Derek's office for Ext. warranties and final paperwork. Very pleasant to deal with him as well. We will be back for our 4th when the time comes. And we'll ask for Marty when we get there. You should too. More

Saleperson was Great! Brian Leahy was our salesperson. He was professional and knowledgeable about the product. We enjoyed working with him and would work with him again. A Brian Leahy was our salesperson. He was professional and knowledgeable about the product. We enjoyed working with him and would work with him again. A great representative for your company. More

LOVE My 2015 Wrangler Jeep.. I bought my first car there and now many years later the Jeep of my dreams, Dennis Luke was my salesman and there are no words to say how wonderful he I bought my first car there and now many years later the Jeep of my dreams, Dennis Luke was my salesman and there are no words to say how wonderful he is. Thank you Dennis for a smooth, no pressure experience, you listened and you delivered 100%..... More

No one better to trust with your vehicle I went to Tri City doing research to trade in my car for something better for the NH winters, so I expected A certain amount of pressure walking in th I went to Tri City doing research to trade in my car for something better for the NH winters, so I expected A certain amount of pressure walking in the door because of the fact I was only researching. They appraised my trade right where all my resources had placed its value, and I asked them to run numbers on a new vehicle. Dennis was Awesome! Not one did I feel like I was being pressured into a car or that he was just trying to get a sale. He accessed my needs and told me everything I needed to know about the Vehicle I was looking at. I left that day feeling more confident with my decision to purchase a Chrysler 200c. With the experience I had with John R. through email and Dennis L. in the showroom,I went back to the dealership the next day to put a deposit on the car. Long story short I highly recommend Tri City because these folks TRULY care and they want you driving off the lot in the best car for you not the car that they can pocket more money on. I felt comfortable the whole time through all putting a deposit, getting the payoff on my trade and financing my new car, I felt like I wasn't being pressured and I wasn't worried. I recommend Tri City to anyone who is looking a for a hassle free car buying experience and lasting relationships with these folks. they even call you to make sure you still like and are happy with your vehicle and any complaint regarding the vehicle is addressed quickly and with no hassle. Very Happy Customer! I am not only looking forward to buying my next vehicle from Tri City but also going in for all my maintenance there is no one better to trust your vehicle with than tri city! More

2015 Chrysler 200 We recently purchased a new Chrysler 200. This was the first time we have purchased a vehicle from this dealership. It was a pleasure to work with Chu We recently purchased a new Chrysler 200. This was the first time we have purchased a vehicle from this dealership. It was a pleasure to work with Chuck Straw who went above and beyond to satisfy our needs. His experience, honestly and friendliness is rare these days and he is truly a excellent salesman. We will certainly recommend Chuck and Tri-City to anyone looking for a new or used vehicle. More

They did it when others couldn't I had been looking for a new Wrangler Unlimited for my wife for six months. I had spoken with many other dealers...a couple who are a Jeep dealer and I had been looking for a new Wrangler Unlimited for my wife for six months. I had spoken with many other dealers...a couple who are a Jeep dealer and that I have worked with recently. None of them could help me, or wanted to. I started looking for used Jeeps them decided I would give Tri-City a shot. They were very friendly and set me up with Jimmie. He looked at my trade and was able to make things work. He went out of his way for me when others wouldn't even talk to me. You know everything is great when your wife gives the salesman a thank you HUG! I will recommend him to anyone looking. More

Don't go there Two things. They don't run the loan for the amount agreed upon, I can see a grand over but not almost 10 over. Once I found that out I understood why Two things. They don't run the loan for the amount agreed upon, I can see a grand over but not almost 10 over. Once I found that out I understood why I had a hard time getting a loan. Second thing. They looked at my car for a trade in. The next day I started hearing a rattle that I had never heard before. I'll be taking it to my trusted car repair guy to figure out what they did to my car. More

I will never go anywhere else for a car I HATE shopping for cars; just the thought of doing it makes me break out in hives. I contacted about 10 dealers before going to Tri-City beause they I HATE shopping for cars; just the thought of doing it makes me break out in hives. I contacted about 10 dealers before going to Tri-City beause they beat everyone's price by a few thousand dollars. So, I went into the dealership expecting "The big reveal", we've all been there; the dealer gets you in and then reveals that the price is different than you agreed upon. Not at Tri-City, I went in looking at a Jeep Latitude and walked out with the Grand Cheerokee. This was not due to pushy sales people, I saw this other car and asked Anne, my sales women, to run the numbers for me, which she did and the price she gave me was the price I paid. John, Internet Sales Manager, was terrific and didn't promise me anything that he couldn't deliver. I will be doing all my business at Tri-City due to their excellent customer service More

Lack of customer service and very unprofessional Was pre-approved for up to $30,000, this should have been an easy sale. Used the USAA car buying service program. There was a difference on the MSRP b Was pre-approved for up to $30,000, this should have been an easy sale. Used the USAA car buying service program. There was a difference on the MSRP between USAA and Tri-City Dodge of about $1200 on a 2015 Jeep Cherokee, which Tri City said they would not meet that price. I offered to meet them half-way with the cost difference and they refused our business. I was their first customer using the program and I can understand some issues being the first person to use the program and I was willing to work with them. However the Sales Manager came in and rudely said he was not going to participate in the program any longer and that they could not make money participating in the program. My wife has been bringing her Chrysler Pacifica there for servicing for 8 years. The treatment was so bad, never going back there again for service or sales. I work in MD, went back on USAA found a dealer in MD that said they honor the program and got a much better equipped Jeep at the price that Tri-City refused to honor. More

Fast, Fabulous, and Fair! I had the pleasure of working with Chuck Straw who made my first-time experience with Tri-City very comfortable and regret free; his professionalism, I had the pleasure of working with Chuck Straw who made my first-time experience with Tri-City very comfortable and regret free; his professionalism, friendliness, honesty & sincerity are the reasons I'll be referring to Tri-City. Ahoy Captain, wishing you calm waters in October.... More