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Tri-City Chrysler Dodge Jeep Ram

Somersworth, NH

4.7
296 Reviews
We invite you to visit us and experience our people and the Tri-City difference. We continue to service the Tri-City area comprised of Somersworth, Dover and Rochester and have a vast customer base that stretches from the New Hampshire Seacoast into the Lakes Region and throughout Southern Maine.
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189 Route 108

Somersworth, NH

03878

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Showing 296 reviews

May 13, 2022

I have been going here for over 25 years. Nobody else’s service is like this in the city. If you try someone else, you always come back to TCD! They are very personal and accommodating! Nice j More

by Kimarn1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guilmette
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Tri-City Chrysler Dodge Jeep Ram responded

Thank you for trusting the Tri-City Chrysler Dodge Jeep Ram team with your loyal business! We're truly grateful for all of your support over the past 25 years and we look forward to seeing you at your next visit. Take care!

May 10, 2022

Sales process was phenomenal! !! Service department is great. 6th vehicle purchased here. Brian in sales is no-pressure. More

by Jeff T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Tri-City Chrysler Dodge Jeep Ram responded

Thank you for choosing Tri-City Chrysler Dodge Jeep Ram! We're so happy that Brian helped you find your new vehicle! We look forward to seeing you next time!

April 06, 2022

Tri City Jeep is polite, professional and pricing is fair. We have been extremely pleased with both sales and service! We recommend the entire team at Tri City Dealerships! Thank you! ❤️ More

by DMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal
Apr 06, 2022 -

Tri-City Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We are so excited to hear that Tri-City Chrysler Dodge Jeep Ram could take great care of you.

March 31, 2022

The service i received here was very good. The people were very professional as well as pleasant. Thank you!! More

by lpmc5050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Guilmette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Tri-City Chrysler Dodge Jeep Ram responded

We're glad to hear it! Thank you for choosing Tri-City Chrysler Dodge Jeep Ram as your go-to automotive resource! We'll see you next time!

March 21, 2022

Service was completed in a timely manner. Staff was friendly and professional. Staff provided explanation of work completed and what would be required in the next service. More

by Charles Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Mar 22, 2022 -

Tri-City Chrysler Dodge Jeep Ram responded

Charles, we are so proud to hear that you had such a great time working with our team at Tri-City Chrysler Dodge Jeep Ram! Thank you so much for your kind words!

March 10, 2022

There service department is outstanding. Great communication and prompt service. Always professional and great attention to detail. More

by Dhoody1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal
Mar 11, 2022 -

Tri-City Chrysler Dodge Jeep Ram responded

We are so pleased to hear that you had such a great time working with our team at Tri-City Chrysler Dodge Jeep Ram! Thank you!

February 04, 2022

Very happy with the service no matter the issue. Always accommodating to the customer needs. More

by Dmrydle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oil change personal
Feb 07, 2022 -

Tri-City Chrysler Dodge Jeep Ram responded

Thank you for being a Tri-City Chrysler Dodge Jeep Ram customer! We appreciate your continued support and look forward to your next visit!

January 28, 2022

Very satisfied with the service I was given was a five Very satisfied with the service I was given was a five star service I will definitely see you again More

by dixon308
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave ,customer service team
Jan 31, 2022 -

Tri-City Chrysler Dodge Jeep Ram responded

We're so happy to hear our team provided you with five-star service! Thanks for visiting Tri-City Chrysler Dodge Jeep Ram. We look forward to seeing you again in the future!

January 16, 2022

I have bought 3 new trucks from Tri City, all services done there as well. Brought my 2018 in because the transmission is acting up, service advisor Krystal said they couldn’t find anything wrong but will More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Krystal
Jan 19, 2022 -

Tri-City Chrysler Dodge Jeep Ram responded

Hi Dave - our records show that your initial visit resulted in a test drive with no duplication of your concerns - no lights and no stored failure codes to go by. Based on the truck's mileage, a transmission fluid flush & filter is recommended maintenance and a starting point for an intermittent shifting concern. Our Service wait times have been longer than typical. Like many businesses, we are in challenging times and doing the best we can. The wait time was compounded because you indicated you needed a loaner vehicle, which are also in short supply from both our in-house fleet and from our third-party affiliates. Krystal did her best to stay calm with you during your exchange at the service desk while trying to explain the situation. We look forward to seeing you at your appointment on Monday 1/24 for further diagnosis. Thanks again.

Jan 19, 2022 -

DP responded

Thanks for the response. The recommended service for the truck transmission according to Ram is 60000 miles and I have never heard of routine fluid changes to be a fix for transmission shifting problems. Not to mention when I was able to find another dealership who wasn’t as busy since they got me in within 4 days of me telling them what my truck was doing. They confirmed the truck indeed needs a new transmission without trying to charge me for a fluid change, cabin filter or a tire rotation. I understand things can be missed, opportunities to do the right thing aren’t followed through. Don’t come back with some company line of covid. Own your mistake, learn from it and I’ll see you when I’m ready to trade this truck for a new one.

January 15, 2022

Ken was very helpful while my last visit for my Cherokee to be inspected. He made it a very pleasant experience, didn't have to wait very long and a reasonable price. More

by Katz777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Jan 18, 2022 -

Tri-City Chrysler Dodge Jeep Ram responded

Thank you for leaving Ken and the Tri-City Chrysler Dodge Jeep Ram team your five-star review! We're so happy you enjoyed your experience!

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