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Tri-City Chrysler Dodge Jeep Ram - Service Center

Somersworth, NH

4.8
110 Reviews

110 Reviews of Tri-City Chrysler Dodge Jeep Ram - Service Center

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October 16, 2024

The staff was professional, friendly, and polite. The facility is new and clean. Easy in and out. More

by jbmatheson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Guilmette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Schofie
Oct 17, 2024 -

Tri-City Chrysler Dodge Jeep Ram responded

We appreciate the kind words and five-star rating! Our team will see you next time! - Tri-City Chrysler Dodge Jeep Ram

September 15, 2024

Excellent service from Tri-City on short notice. Will be using this dealership for all work on my 2016 Ram from now on. More

by Frank Gravener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Ray
Sep 16, 2024 -

Tri-City Chrysler Dodge Jeep Ram responded

Frank, we're delighted to hear you had a great experience with Tri-City Chrysler Dodge Jeep Ram! We look forward to continuing to serve you & your RAM in the future!

September 05, 2024

They were great. Technician identified the problem right away.and provided me with details on how and why the problem started and how to rectify the problem. However, More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know technician’s name
Sep 06, 2024 -

Tri-City Chrysler Dodge Jeep Ram responded

Alice, we're glad to hear our technician was able to identify the issue and provide detailed information. Thanks for choosing Tri-City Chrysler Dodge Jeep Ram!

August 20, 2024

I can always count on Tri-City to take care of all my car's service needs, and to get me in and out quickly and efficiently. More

by lgray122511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guilmette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Dufresne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise
Aug 21, 2024 -

Tri-City Chrysler Dodge Jeep Ram responded

We're delighted to hear that Tri-City Chrysler Dodge Jeep Ram consistently meets your service needs efficiently. Thanks for trusting us with your vehicle!

August 10, 2024

I was very greatfull that you guys do walk in oil changes on the weekends. the new facility looked great. the service advisor was very nice and got me in that day for an oil change and tire rotation.. the More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Aug 12, 2024 -

Tri-City Chrysler Dodge Jeep Ram responded

Tom, thanks for sharing your detailed feedback. We're glad you found our weekend walk-in service convenient and appreciated the new facility at Tri-City Chrysler Dodge Jeep Ram. We apologize for the oversight with your tire pressure and TPM sensor; we'll make sure to address this internally to improve future experiences. Looking forward to serving you again!

July 19, 2024

Just had to replace the transmission in my Ram 2500. Service department did an excellent job! More

by p.s.reid57
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guilmette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas
Jul 22, 2024 -

Tri-City Chrysler Dodge Jeep Ram responded

Thank you for the awesome review! We look forward to serving you again at your next appointment! - Tri-City Chrysler Dodge Jeep Ram

July 03, 2024

Only place I go for service since I bought my PT Cruise from your dealership in 2007. More

by joy robbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Tri-City Chrysler Dodge Jeep Ram responded

Hi Joy! Thank you for your continued trust in Tri-City Chrysler Dodge Jeep Ram since your purchase of the PT Cruiser in 2007! We truly appreciate your loyalty and are glad to hear that you chose us for your service needs. If there's anything more we can do to assist you, please don't hesitate to let us know.

June 13, 2024

I ordered a new key which they did not cut until I picked it up, they inspected vehicle but neglected to put sticker in window, the had the the vehicle for several weeks and over charged me poo poor service More

by Michaellagree96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Jun 17, 2024 -

Tri-City Chrysler Dodge Jeep Ram responded

Michael, I'm sorry to hear about your experience. We strive for timely and thorough service, so it's disappointing to know we fell short. We want to make this right; please reach out when you can. Thank you, Greg Guilmette, Service Manager 603-742-9262

June 11, 2024

Great experience, went in for inspection sticker and was out within 25 minutes. Great service from David Smith who greeted me to when my vehicle was ready. David has been at the front desk for years, he i More

by cindycouture65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith
Jun 11, 2024 -

Tri-City Chrysler Dodge Jeep Ram responded

We're delighted to hear that David and the Tri-City Chrysler Dodge Jeep Ram team provided such efficient service! Thanks for recommending us, we appreciate your support.

June 11, 2024

Excellent service very much like the new drive in to drop of your car for service. More

by Donaldfaulkner202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Tri-City Chrysler Dodge Jeep Ram responded

Thank you for the awesome feedback, Donald! We appreciate your support and look forward to your next visit with us here at Tri-City Chrysler Dodge Jeep Ram!

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