Tri-City Chrysler Dodge Jeep Ram - Service Center

They were great. Technician identified the problem right away.and provided me with details on how and why the problem started and how to rectify the problem. However, Technician identified the problem right away.and provided me with details on how and why the problem started and how to rectify the problem. However, I plan on working with Dodge to fix the problem. Dodge has been a good company to work with. More

I can always count on Tri-City to take care of all my car's service needs, and to get me in and out quickly and efficiently. car's service needs, and to get me in and out quickly and efficiently. More

I was very greatfull that you guys do walk in oil changes on the weekends. the new facility looked great. the service advisor was very nice and got me in that day for an oil change and tire rotation.. the on the weekends. the new facility looked great. the service advisor was very nice and got me in that day for an oil change and tire rotation.. the only concern I had is even though the paperwork specifically stated that they had "adjusted air pressure in tires, and reprogrammed location of the tire TPM sensor, they did neither. when I got into my work van the dashboard said "low tire pressure rear tires" I didn't think much of it because I have a compressor at home and was very appreciative that they got my van in without a appointment. but once I got home and went to add air to the rear tires I found that they had not been reprogrammed and the rears (which were now in the front) were 20 pounds under the specified amounts (tire states 80 psi and they were set to 60psi). again not a huge deal because I have a compressor, but I reached out to ask about how to properly program them and about the discrepancy of PSI (for a moment I got concerned that maybe they intentionally have different psi on front versus rear) so I reached out to the service advisor I had been dealing with and his response was "let me check with my tech" that was 2 weeks ago. I was a service advisor 25+ years ago, and I get it, they are busy and people are constantly rude to them, which is something I would never do to someone, however I kind of expected some acknowledgement to the situation and an offer to reprogram it for me (I would have turned it down and said wait till next visit because I have 4 company vehicles and swinging back in for programming isn't something I would have done at this time, I would have waited). but it is what it is. I WILL definitely return for future work since it is very convenient to have these services on the weekend, and I was NOT mistreated by any stretch of the means, I just was surprised that it became my problem to deal with. More

Just had to replace the transmission in my Ram 2500. Service department did an excellent job! Service department did an excellent job! More

Only place I go for service since I bought my PT Cruise from your dealership in 2007. from your dealership in 2007. More

I ordered a new key which they did not cut until I picked it up, they inspected vehicle but neglected to put sticker in window, the had the the vehicle for several weeks and over charged me poo poor service it up, they inspected vehicle but neglected to put sticker in window, the had the the vehicle for several weeks and over charged me poo poor service More

Excellent service very much like the new drive in to drop of your car for service. of your car for service. More

Great experience, went in for inspection sticker and was out within 25 minutes. Great service from David Smith who greeted me to when my vehicle was ready. David has been at the front desk for years, he i out within 25 minutes. Great service from David Smith who greeted me to when my vehicle was ready. David has been at the front desk for years, he is so pleasant and friendly. I would recommend this dealership to anyone. More

It was the first oil change. It was nice not to have to wait weeks for an appointment It was nice not to have to wait weeks for an appointment More

The wait for appointment was a two week wait. They diagnosed the truck and then was able to complete the said work in two days. They diagnosed the truck and then was able to complete the said work in two days. More