Tri-City Subaru

I purchased a pre owned certified 2019 Outback Touring last September. All four tires had defective valve stems and continually leaked air from the day I drove it off the lot. Also, the DCM data communica last September. All four tires had defective valve stems and continually leaked air from the day I drove it off the lot. Also, the DCM data communication module is defective resulting in two significant battery failures. Since the car only had 27,640 miles on it when I purchased it I was not told of any outstanding service notices or extended warranty that might apply to the vehicle even though I specifically asked for the information. I can say the vehicle is nice but going into an airport parking garage after a trip and having to get a jump to start the car after three hours is not what I would expect from a certified vehicle. More

Recently ran the "Lucky Triple Diamonds Game" campaign whose sole purpose was to deceive people into thinking they won a large cash prize, only for the person to show up and be told they instead only won whose sole purpose was to deceive people into thinking they won a large cash prize, only for the person to show up and be told they instead only won $5. Nothing but a sleight of hand marketing campaign to get unsuspecting people in the door to sell them a car nobody wants. If you can't trust a simple marketing campaign of theirs, why would you ever trust them with a significant financial decision like purchasing a car. If you're in the market for a car, you're much better off shopping elsewhere! More

My husband and I had our 2024 Subaru Forester towed in on Saturday July 19 2025. Our car would not start and steering wheel was locked up. Ringo was the service guy we dealt with and was very pleased with ho Saturday July 19 2025. Our car would not start and steering wheel was locked up. Ringo was the service guy we dealt with and was very pleased with how professional he was with us. . I would recommend tricity Subaru to anyone. Jessica Miller More

Mike Arthur helped me lease my 5th Subaru from Tri City Subaru. He is very pleasant, knowledgeable, and made the experience very easy. Thank you so much! Subaru. He is very pleasant, knowledgeable, and made the experience very easy. Thank you so much! More

I love my Crosstrek! Sending appreciation to the Tri-City Subaru Service Dept. and to Bret, who took the time and care to work with the insurance co. of my Extended Warra Sending appreciation to the Tri-City Subaru Service Dept. and to Bret, who took the time and care to work with the insurance co. of my Extended Warranty for necessary repairs: Thank You! More

Terrible, unknowledgeable and unprofessional staff. I brought my Subaru I had purchased from them in because a check engine light was on. I had checked the code reading before bringing it in and knew w I brought my Subaru I had purchased from them in because a check engine light was on. I had checked the code reading before bringing it in and knew what was wrong with it, I told them when I dropped it off. They then proceeded to keep it for over a week, I called often and on the occasions that anyone picked up they didn’t have any updates. When they finally told me to come back in to pick it up they told me what was wrong with it, which was the same thing I had already told them the week prior, and then they try to charge me nearly $200 in a diagnostic fee. When I argued this they became very unprofessional and told me to never come back there again. AVOID THIS STEALERSHIP AT ALL COST. More

Mike Arthur and Matt Dugal provided excellent customer service and professionalism. They both made the process of purchasing my 2023 Crosstrek effortless. All questions and concerns were answered, and b service and professionalism. They both made the process of purchasing my 2023 Crosstrek effortless. All questions and concerns were answered, and because of their attention to details the process was seamless. Thanks again for all your help. More

Had a very pleasant experience with Michael Arthur. Went in to look at a used Forester and left with it several hours later. Matt in Finance made the experience smooth and pleasant. Nice dealership co Went in to look at a used Forester and left with it several hours later. Matt in Finance made the experience smooth and pleasant. Nice dealership compared to others I have visited in the Seacoast area. More