Tri-City Subaru

Great dealership I recently bought a new car and I love my purchase. The salesman (Matt dugal) was very knowledgable and helpful. I even had a question after I broug I recently bought a new car and I love my purchase. The salesman (Matt dugal) was very knowledgable and helpful. I even had a question after I brought it home and he called me with the answer on his day off. I would definitely recommend this dealership and make sure you ask for Matt dugal. W More

Great deal nice people I have never ever owned anything but a Ford. It was time to move on, Shopped all around and landed at TriCity. Great Job Ben Allen on selling me on I have never ever owned anything but a Ford. It was time to move on, Shopped all around and landed at TriCity. Great Job Ben Allen on selling me on the 2014 Subaru. More

Great Price, Fair trade-ins, Zero Pressure! I cannot say enough good things about Our salesman Joe Bova. He worked with us to find the perfect car for our needs, and budget. My wife and I coul I cannot say enough good things about Our salesman Joe Bova. He worked with us to find the perfect car for our needs, and budget. My wife and I could not be happier with our Outback. I highly recommend this dealership! More

Great, no pressure and fair dealer! I seriously shopped around to make sure that I was going to get the best deal on a new impreza. I contacted 5 area subaru dealerships.There was no tou I seriously shopped around to make sure that I was going to get the best deal on a new impreza. I contacted 5 area subaru dealerships.There was no tough sell or shell games! In the end, Tri-city was the clear winner. I only regret all that time lost dealing with the other places - Tri-city offers you the best deal the first time. Other dealerships matched their price on the car yet offered me 3000 below KBB value on my trade... Tri-city's first offer on the trade was spot on - and they still came up 500 dollars on the trade to make me happy. Customer for life! More

nice team, reasonably priced, and fast service I needed a car stat, since my previous one failed inspection miserably. I knew what I wanted since I had been expecting this situation for some time a I needed a car stat, since my previous one failed inspection miserably. I knew what I wanted since I had been expecting this situation for some time and had started my research months earlier. So when the day came, I searched local dealers, and found two used Subaru's that almost met all my criteria, both of which were at Tri CIty. We arrived at the dealership around 9:30 AM on a Saturday. Andy had reps on the floor and within about 15 mins I was out on a test drive in car number one. By 12:30pm I was approved for financing and I was signing papers. We still had plenty of time to enjoy the day and my new to me car. I said the price was good vs great, because it was, but I also didn't negotiate at all since the price was both near my target and I knew that their price wasn't far off from the kelly blue book. Also, the sticker was higher than what was listed on the web, but they honored the web price, which was a significant discount as it was. I also wanted to be in and out, no offense to the sales crew, I just like to enjoy my weekends as much as possible. TL;DR: Fantastic service, great car, will return next when I'm ready for the next one. More

Great service led to new car purchase I stopped by Tri City Motors on the way back from a business meeting with some time to kill. Marty and Andy were knowledgeable and friendly with abso I stopped by Tri City Motors on the way back from a business meeting with some time to kill. Marty and Andy were knowledgeable and friendly with absolutely no pressure. Upon my request, they worked so hard to get to where I needed to be financially, that I had no problem purchasing the vehicle on the spot. A first for me. Of course, I also liked the vehicle, which Marty was more than happy to let me drive several mile to get a true feel for it, while we talked about football. I would also like to mention Mike Arthur, their Subaru specialist and how well he explained everything about the car when I picked it up. Pointing out several cool features that I wasn't even aware of. I buy a new car every three years because of the amount of driving I do. I never purchase a vehicle to day I test drive it. Always feel I need to sleep on it first. The fact that I bought this car basically during a drive by test drive says everything about what a terrific dealership this is. I can promise you, when I'm ready for a new vehicle in a few years, I'm going straight to Tri City motors again. Sincerely, Steve Savoy More

Sales & Service I just purchased my 5th new Subaru from Tri City Subaru. I have been dealing with this dealership since the early 70's and have not found another deal I just purchased my 5th new Subaru from Tri City Subaru. I have been dealing with this dealership since the early 70's and have not found another dealership that compares to the Sales & Service provided at Tri City Subaru. I would recommend this dealership to all of my friends, family and aquaintences. I also find the service to be exceptional and the sales department to be outstanding. They go out of their way to make sure you are 100% satisfied in both areas of the dealership. I give this dealership an A+ rating! More

I first checked out Tri-City Subaru on the advice of a I first checked out Tri-City Subaru on the advice of a friend. I got on the web site and checked the vehicles. I was looking for either a Forest I first checked out Tri-City Subaru on the advice of a friend. I got on the web site and checked the vehicles. I was looking for either a Forester or Rav 4. Low and behold I found a used Rav 4 and a Forester I was interested in. I spoke to Salesman Joe Bova. He was very courteous and answered all my questions. He had no idea if I was coming in or not, but he still took his time with me and made sure I had all the information I was looking for. We spoke for almost 20 minutes. At the end of the call I thanked him and he said that if I had any further questions please do not hesitate to call. I did indeed call the next day and set up an appointment to see both cars. When I got to the dealership and met Joe, I was equally pleased (and surprised) that he wasn't like the "typical" car salesman. I was still indecisive on vehicles and he took the time to show me the benefits and advantages of each car compared to the other. He helped me match the correct car for me current needs. I was really impressed by the no pressure approach to purchasing a vehicle. After all was said and done I ended up purchasing the Rav 4. The reason I came down to the dealership was because of the way Joe was on the phone to me. I'm sure that dealers get calls like mine all the time and nothing comes of it and then they feel like they are wasting their time so they are short on discussion and pressure the next buyer because of the same old same old. After meeting Joe and dealing with him, I was just very impressed and knew that I really had an honest dealer. ( not many left) Joe's attitude, knowledge and behavior towards me was the reason I bought this vehicle from Tri-City, as well as researching the dealership. Joe is an asset to your company. As a matter of fact everyone who worked there that I ran into greeted me. What a great atmosphere!!! Other dealerships I called I would not even go to and check out the vehicle because of the way I was spoken to on the phone, because I couldn't guarantee them a visit or test drive. Overall I had a fantastic experience purchasing the vehicle and will have no problem recommending this dealership to others. Please feel free to use any of my statement. If you have further questions please don't hesitate to call me, 520-8158. Thanks again for a great experience and restoring the faith in buying a car!!!!!!!!!!!!!!! Sincerely, Richard Penney More

Searched vehicles on internet and set up appointment to meet with Marcus. Made appointment for Saturday asked Marcus if I was to ask for him and he replied YES stated he would have selected cars ready and meet with Marcus. Made appointment for Saturday asked Marcus if I was to ask for him and he replied YES stated he would have selected cars ready and waiting for me. Also stated no issues with financing good credit numbers. Arrived on time and asked for Marcus. Steve advised that he doesn't work on Saturdays.....Odd why make appointment? No cars were ready for me to test. Steve did find my file and got cars to test. Ultimately left with no car due to financing issues? Thought it was all set or at least that's what I was told? Drove down the street to Kia of Somersworth found a more expensive SUV with 5.9% financing. Tri-city Subaru the key to a good reputation and return sales is deliver what you tell people, don't BS them through the door. But on a good note kudos to Steve a pleasure to deal with. More

They treated my friend and I like criminals. About a month ago we came in to test drive a BRZ, it's not like they were the only dealer that had one either. We came in with a 370z, so its not like we did month ago we came in to test drive a BRZ, it's not like they were the only dealer that had one either. We came in with a 370z, so its not like we didn't have the funds or know what we were doing. That shouldn't matter anyway, everyone should be treated like a serious buyer and this dealer treated me like a joke. I went to another dealer the same day, and purchased the same day. Unbelievable the difference in customer service that I got. Not to mention TriCity is just a poor dealership, but the chairs are just sooo uncomfortable. Please invest on something I can sit on, not that I'll be back anytime soon after that experience. More