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Tri-City Subaru

Somersworth, NH

4.6
385 Reviews
The Tri-City operations in Somersworth NH originated back in 1965 by Rene Plante. The Subaru franchise was acquired in 1977 and was one of the original Subaru dealers in New England. Rene's sons Roger, Ken, and Steve Plante were involved in the operations from a young age and eventually took over as the second generation of ownership. Representing the third generation of family management is Jordan Plante who joined the operations in 2015 and progressed thru the dealerships to his current role as General Manager. Rene and family always wanted to be more than just a car dealer. They operated the business with many long-term employees, a high level of integrity and community involvement. Rene believed that it was the community that fueled the success of the business and that it was only right to return that with goodwill with community involvement and Tri-City continues to operate with those original philosophies today.
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195 Route 108

Somersworth, NH

03878

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Showing 385 reviews

February 06, 2024

An exemplary dealership, friendly, timely, accessible superior work, and great help when you needed it More

by Tery Rumsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Arsenault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ringo Odell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ally Champagne, Bill Perkins, Lindsey Stengele
Feb 07, 2024 -

Tri-City Subaru responded

Tery, we're delighted to know you had such a positive experience at Tri-City Subaru. Thanks for the kind words about our team and service!

February 03, 2024

I was curious about a car’s availability and had the pleasure of speaking with Patty. She was extremely helpful and truly genuine. I had spoken with other dealers as I was car searching and she stood ou More

by Jonathan
Recommend Dealer
Yes
Employees Worked With
Patty McSharry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Tri-City Subaru responded

Jonathan, it's great to know that Patty was able to assist you effectively during your car search at Tri-City Subaru. We appreciate the kind words and are glad we could provide a top-notch experience for you!

February 01, 2024

I have used Tricity Subaru for many years and several different cars. The Sales and Service departments give great service. More

by Anne.melvin60
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Russ Griffin. 5 Stars!
Feb 01, 2024 -

Tri-City Subaru responded

We're so glad to know you've had consistently great experiences with our Sales and Service departments at Tri-City Subaru, Anne. Thank you for your continued support over the years!

January 27, 2024

Friendly/Knowledgeable Staff Best Pricing Quality Product High trade value More than met my expectations More

by pkmcsharry4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dugal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Cyr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Enslin
Jan 27, 2024 -

Tri-City Subaru responded

We're so glad to know that our team at Tri-City Subaru exceeded your expectations and provided you with a quality experience. Thank you for acknowledging our efforts in offering the best pricing and high trade value! Safe travels ahead!

January 26, 2024

Simple experience and easy to work with group of staff members from point of entry to exit and all the steps in between. More

by Carshopper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
S. Gorman I think
Jan 26, 2024 -

Tri-City Subaru responded

We're glad to know you found our process at Tri-City Subaru simple and easy! Our team strives for a seamless experience from start to finish. Thanks for the review!

December 13, 2023

The salesgirl promised a $25 discount for installation of a remote start- she lied when I had the service done; said she never said it. In two service appointment's I have experienced: They said I could h More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison
Dec 20, 2023 -

Tri-City Subaru responded

Lee, I'm sorry to hear about your experience. We strive to provide top-notch service for our guests, and it is concerning that we left the wrong impression. I apologize for the issues you encountered working with my team and for any mistakes made on our end. I would appreciate another chance to speak with you to see what more I can do to improve your visit. Please reach out so we can discuss this further. Best, Jordan Plante - General Manager - 603-742-3647

November 27, 2023

Excellent customer service. Russ was awesome throughout the entire process from start to finish. Finance was excellent and very clear as to what documents they needed to finis More

by ogre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dugal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Tri-City Subaru responded

We're so glad to know that Russ and our finance team provided excellent service throughout your sales process here at Tri-City Subaru. We appreciate the feedback, and look forward to assisting you with future purchases! Take care!

November 22, 2023

Russ was great. Through and knowledgeable He enjoys his job Would recommend him to anyone More

by aryork01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dugal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patty McSharry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Tri-City Subaru responded

It was our pleasure to assist you. Thank you from all of us here at Tri-City Subaru!

November 11, 2023

The dealership has met my customer needs both in sales and service with ease of my concerns More

by engine4truck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ringo Odell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ally Champagne, Lindsey Stengele
Nov 13, 2023 -

Tri-City Subaru responded

We are glad to hear that our team has met your needs in both sales and service. Thank you for trusting Tri-City Subaru with all of your automotive needs.

October 31, 2023

Highly recommend this dealership. Big shout out to Madison A. the sales person/lady who have help me to choose the vehicle I wanted. She is very knowledgeable, attentive, and pleasant More

by nerzm07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patty McSharry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Enslin, Ally Champagne
Oct 31, 2023 -

Tri-City Subaru responded

We're so glad to know you had a great experience with Madison and Scott at Tri-City Subaru! Our team is always here to help make the car-buying process as smooth as possible. Thanks for recommending us, and enjoy the ride!

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