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Tri-City Subaru

Somersworth, NH

4.7
381 Reviews
The Tri-City operations in Somersworth NH originated back in 1965 by Rene Plante. The Subaru franchise was acquired in 1977 and was one of the original Subaru dealers in New England. Rene's sons Roger, Ken, and Steve Plante were involved in the operations from a young age and eventually took over as the second generation of ownership. Representing the third generation of family management is Jordan Plante who joined the operations in 2015 and progressed thru the dealerships to his current role as General Manager. Rene and family always wanted to be more than just a car dealer. They operated the business with many long-term employees, a high level of integrity and community involvement. Rene believed that it was the community that fueled the success of the business and that it was only right to return that with goodwill with community involvement and Tri-City continues to operate with those original philosophies today.
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195 Route 108

Somersworth, NH

03878

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Showing 381 reviews

September 01, 2023

Overall satisfied with purchase of Forester, Touring. Noticed slight rattle on test drive which they said they tried to find. Removed license plate screws from glove compartment and said that worked. Pur More

by RM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Arthur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ringo Odell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Sep 05, 2023 -

Tri-City Subaru responded

We appreciate your feedback and are glad to know you're enjoying the comfort of your new Subaru Forester thanks to Mike's expert service. We apologize for any inconvenience caused by the rattle, but rest assured our service team will do their best to resolve it during your upcoming appointment. Your suggestion about phone ID is noted - thanks for bringing this up!

August 15, 2023

Anthony the salesman was very kind and knowledgeable. Good people all around at the dealership. More

by Freedogr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dugal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lanciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Arthur
Aug 16, 2023 -

Tri-City Subaru responded

Thank you for sharing your appreication for Anthony and the rest of the Tri-City Subaru Team! Safe travels!

August 03, 2023

Al always my service experience was great. Everyone is friendly and helpful. My car is always finished on time, and it's always fixed right the first time. More

by dplante222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Champagne
Aug 04, 2023 -

Tri-City Subaru responded

We're so glad to know that you had a great service experience with us at Tri-City Subaru! Our team always aims to provide friendly and efficient help. Thanks for the positive feedback, we appreciate it!

July 29, 2023

Allison, who I worked with throughout was excellent. She communicated things promptly, was professional, and and was excellent all around. My issue is that I brought my vehicle in, got several thousan More

by Bc2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allison
Aug 01, 2023 -

Tri-City Subaru responded

Greetings—happy to hear Allison and the Service team were excellent. We certainly understand your frustration with the additional wait. We honor the work we do and hope we did so in this scenario. I can certainly look into this further if you reach out to me and provide your name and information. Jordan Plante - GM - Tri-City Subaru

July 28, 2023

Seven year customer last experience never going back terrible service rude disrespectful manager rate poor More

by trina.ann.butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ringo Odell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan last unknown
Aug 02, 2023 -

Tri-City Subaru responded

I'm really sorry for any inconvenience however, we appreciate you talking with us and working to resolve your concerns. We look forward to you coming in next week for a follow-up appointment. Jordan Plante - General Manager - 603-742-3647

July 25, 2023

This dealership has always done a great job for me. I have no plans to go anywhere else. I will always recommend Tri City. any of my friends. More

by plcurrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Champagne
Jul 26, 2023 -

Tri-City Subaru responded

We're delighted to know that you've had consistently great experiences with us at Tri-City Subaru. Your recommendation means a lot! We look forward to providing excellent service to you for many years to come!

July 23, 2023

Cody is a great sales representative, very helpful and knowledgeable, very kind. . Tri-City Subaru Sommersworth is the best dealership in NH , great service . Amazing people . More

by mariaW1460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dugal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Davenport
Jul 24, 2023 -

Tri-City Subaru responded

Thank you for the kind words! We're glad to hear that Cody provided excellent service and made your experience at Tri-City Subaru a great one. We appreciate your support and hope to see you again in the future!

July 05, 2023

Lindsey is attentive and always makes sure everything is carried out perfectly. She always handles my vehicle’s service. More

by STabory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Stengele
Jul 05, 2023 -

Tri-City Subaru responded

Thank you for the five-star review! We're glad to hear that Lindsey provides attentive and perfect service for your vehicle. We appreciate your support and look forward to assisting you in the future at Tri-City Subaru!

June 30, 2023

Very respectful and accommodating and easy to work with. A great place to be .Happy to be there! More

by jam9
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Dugal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Arsenault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ringo Odell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lanciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ally Champagne, Bill Perkins, Lindsey Stengele
Jun 30, 2023 -

Tri-City Subaru responded

Thank you for working with the Tri-City Subaru team. We appreciate your kind words!

June 14, 2023

Allison is a great representative of Subaru quality. Car service was excellent as was customer service. Thank you. More

by JumiCapeCod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Cutler
Jun 15, 2023 -

Tri-City Subaru responded

It's wonderful to hear that you had an excellent experience with both our Subaru quality and customer service! We appreciate your kind words about Allison and the great car service she provided. Thank you for choosing Tri-City Subaru. Drive safely!

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