Tri-City Subaru

I must say, it was a pleasure to have worked with Ryan Gendron from TriCity Subaru. Trying to buy anything over the phone, from another state, can be a little stressful...especially when it's a new car of Gendron from TriCity Subaru. Trying to buy anything over the phone, from another state, can be a little stressful...especially when it's a new car of this quality/expense. Ryan personally impressed me with his friendly personality and his drive (no pun intended), to make this deal happen TO BENEFIT ME, THE CUSTOMER. That really meant a lot. He didn't pressure me and understood that I was trying to provide my loved one with the best possible solution for her needs (we run a private self-financed dog rescue with 10 dogs currently). During this genuinely painful economic climate, where I'm trying to save every possible penny so as to afford our staggering vet bills, he truly went shockingly above and beyond by going $200 BELOW the other guy's "rock bottom" price (which they in turn felt obligated to match thanks solely to TriCity). Had it been my car, my decision, and my money I would've purchased from TriCity based on principle alone. However, I was the guy to facilitate the deal, not pull the trigger. I realize it's easy for me to say I would've purchased from you, my preferred dealership, when I don't have to worry about the travel distance when looking to establish a relationship for future routine services. In the end, it was the convenience of locality that was the deciding factor. I want to let Ryan, his sales manager Jason, and the entire TriCity Subaru family know that he showed outstanding customer service, initiative, and efficiency in trying to make this deal happen. I thank him for his time, patience, and professionalism. If I know of anyone looking for a Subaru I will absolutely recommend TriCity and most especially, Ryan Gendron. My sincere thanks, John from MA More