Tri County Lexus

Ask for Osayd! !! I came to Tri-County Lexus knowing exactly what I wanted — an IS350 AWD. I showed interest, came back with a counter the next day, and negotiate !! I came to Tri-County Lexus knowing exactly what I wanted — an IS350 AWD. I showed interest, came back with a counter the next day, and negotiated on it. Osayd met me with respect the whole way and helped lock in a deal that made sense on both sides. There was never any pressure. He gave me space to think, broke everything down transparently, and made sure the process felt fair and intentional — not rushed or shady like you get at other places. More

I had a great experience working with osayd at the Lexus dealership. He was very pleasant to work with—friendly, professional, and patient throughout the entire process. dealership. He was very pleasant to work with—friendly, professional, and patient throughout the entire process. More

Just leased a Lexus NX350 with osayd He was extremely knowledgeable and answered all my questions. If you are looking for a kind salesman with patience look no further! knowledgeable and answered all my questions. If you are looking for a kind salesman with patience look no further! More

We had a great experience working withosayd! From the moment we arrived, osayd took the time to answer all our questions and made sure we understood every option available. From the moment we arrived, osayd took the time to answer all our questions and made sure we understood every option available. More

Anthony was great very helpful I would recommend him thank you for your help and he has a beautiful smile. Love my new car! thank you for your help and he has a beautiful smile. Love my new car! More

Anthony was pleasant and helpful. He answered all of our concerns Thank you again for all your help! He answered all of our concerns Thank you again for all your help! More

A big Thank you to Anthony for the great experience and smooth process from beginning to end. He was helpful and pleasant and went above and beyond for us! Highly recommend. smooth process from beginning to end. He was helpful and pleasant and went above and beyond for us! Highly recommend. More

We are so grateful to meet a nice and professional person like Azul Ramos.She gave us all attention necessary to complete my wife dream. A new 2025 Lexus RX 350. like Azul Ramos.She gave us all attention necessary to complete my wife dream. A new 2025 Lexus RX 350. More

Misleading CPO Advertising & Dishonest Sales Tactics I came to Tri County Lexus only after confirming in writing a $37,000 out-the-door (OTD) price and that the vehicle was L/Certified, as clearly adverti came to Tri County Lexus only after confirming in writing a $37,000 out-the-door (OTD) price and that the vehicle was L/Certified, as clearly advertised on Tri County’s own site, CarGurus, and Lexus’ official L/Certified inventory. When I arrived, the price had jumped to over $42,000 OTD — a complete bait and switch. When I questioned the increase, the Pre-owned manager, Mohammad Alhiari, showed me an “adjusted MMR” to justify the price — but I later realized it was based on Certified Pre-Owned (CPO) values, even though they hadn’t actually included the certification. He then told me the car had “passed the Lexus certified inspection,” but to actually receive the L/Certified warranty, I’d have to pay an additional $2,900 to $3,900 — despite every listing saying the vehicle was already certified. He also pressured me to use their financing, quoting me a 13% APR to “get the internet price”, and admitted they don’t get kickbacks unless the rate is above 7.99% — an obvious red flag. All of this after I stated clearly I was preapproved through a credit union and came in based on a written price commitment. I ended up walking away, frustrated and disappointed. It was a complete waste of time, built on false advertising, broken written price agreements, and high-pressure financing tactics. Because of the serious misrepresentation around the CPO status, I also reported this to Lexus Corporate, who has now opened a formal file: Case #250623003433 ⸻ Bottom Line: If you value transparency, respect for your time, and truthful advertising, avoid Tri County Lexus. I gave them every chance to deal in good faith, and they failed at every step. More

Great establishment here! Cristian was an amazing dealer to work with and easy to understand! Cristian was an amazing dealer to work with and easy to understand! More