
Tri County Lexus
Little Falls, NJ
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Best car buying I was in the market for a new Lexus after some research I stopped in met with Gio. The whole transaction went smooth great price and was done in an ho I was in the market for a new Lexus after some research I stopped in met with Gio. The whole transaction went smooth great price and was done in an hour. More
They Get From Giving I have been dealing with Tri County Lexus for about the past 12 yrs. I have purchased in that time, 5 new cars and 3 used cars from them. So you can s I have been dealing with Tri County Lexus for about the past 12 yrs. I have purchased in that time, 5 new cars and 3 used cars from them. So you can say im a repeat customer.. In about the past 5 years, I have been dealing with a Salesman by the name of Justin Salomone. This young man goes above and beyond anyone I have ever dealt with in the auto industry. I have personally purchased 3 new cars from him and 2 used cars. I have sent at least 8 people over the past few yrs to see Justin and they have all purchased cars from him and ALL have had the same results and response as me. They have told me they were treated with care, respect and got the best deals on cars and i know they have shopped around to compare, as I did. I have gone with friends and family members to look at and purchase other makes at different dealerships. I must say, not one salesperson treated and cared for the client as does Justin Salomone. Lexus is a great product and Justin Salomone is a great asset to the dealership. Even when having minor issues with the cars purchased, Id call Justin and he would have it taken care of immediately with no worries..Tri County is the go to place, but Justin Salomone is the GO TO GUY..... More
Outstanding service I just bought my first Lexus and could not be happier. I had the pleasure of working with Christopher Rosado who made the purchase professional and en I just bought my first Lexus and could not be happier. I had the pleasure of working with Christopher Rosado who made the purchase professional and enjoyable. He listened to what I wanted and took the time to find the right fit for me. His follow up after the sale was outstanding...making sure I was satisfied. I will not hesitate to call him again. :) More
Thank You Hassan I used to go to the Lexus right by my old house for all mine and my wife's vehicles but last time I leased from there I didn't have a great experience I used to go to the Lexus right by my old house for all mine and my wife's vehicles but last time I leased from there I didn't have a great experience. Since I moved close to this lexus dealership, I decided to go here and I am glad I did. My salesman Hassan was very nice and patient with the whole process and all my questions. He helped us through everything and made sure we got the exact car we wanted and at a great price. You should go here if you would like a great experience. More
Thanks George Well started my day with Acura tlx test drive and went to this show room to just do a test drive of ES 350. But the sales person George Slider, I like Well started my day with Acura tlx test drive and went to this show room to just do a test drive of ES 350. But the sales person George Slider, I liked the way he explained the car, I liked the way he settled the deal and I ended up in buying a great car with a great price. I'll definitely recommend to the friends. Thanks George! More
ask for george What a pleasure! First, their showroom was very nice and accommodating. The receptionist lead me to George Slider who was extremely helpful and pleasa What a pleasure! First, their showroom was very nice and accommodating. The receptionist lead me to George Slider who was extremely helpful and pleasant. He did everything in his power to give me the best deal on my new Lexus. I referred one of my friends to him who also ended up buying. I most definitely recommend George and his dealership to anyone. More
Remote start setup Kamil Calgary from Tricounty Lexus was extremely helpful in setting up the remote start in my Lexus. I will certainly recommend anyone to this dealer. Kamil Calgary from Tricounty Lexus was extremely helpful in setting up the remote start in my Lexus. I will certainly recommend anyone to this dealer. More
Reception doesn't know how to route telephone calls. I bought my new Lexus RCF one week ago. The sales associate gave a very quick technology overview because: 1) the sales process took so much time; 2) I bought my new Lexus RCF one week ago. The sales associate gave a very quick technology overview because: 1) the sales process took so much time; 2) the amount of technology is vast. When I called the dealership for some assistance they kept routing my calls to my sales associate instead of service. My sales associate never returned my 4 calls. I read online that every Lexus dealership has a technology specialist, but was told that Tri County Lexus did not have one. Eventually I asked for the service department and quickly and easily made an appointment to go over technology. This was done brilliantly by Kamil Calka, Diagnostic Specialist. He answered and explained all technology related questions very well and was well spoken and very pleasant to work with. He redeemed Tri County Lexus. I feel that I got off to a shaky beginning with Tri County Lexus and was regretting my brand choice. More
125,000 mile inspection Did you know your service department was run like THIS - Someone in the service department wrote "Dave said to only sell one product to this customer. Did you know your service department was run like THIS - Someone in the service department wrote "Dave said to only sell one product to this customer. It took a lot just to get her to come in for an inspection and she has been doing her oil changes at a gas station to save money". This was written on my service papers. I have a picture of the written note. Guess I won't be bringing my car there for service anymore or buy or lease a new car from this dealership anymore. I want the General Manager made aware of this as well. More
Personalized Service Our salesman George was very professional and helped us to get the best deal. We are very happy with our car and appreciate George going out of his wa Our salesman George was very professional and helped us to get the best deal. We are very happy with our car and appreciate George going out of his way for us. More