
Tri County Lexus
Little Falls, NJ
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LIARS I went to the Dealership on 08/19/2016 for looking at some options and after a test drive and initial discussion I was qouted $40 K (before taxes etc I went to the Dealership on 08/19/2016 for looking at some options and after a test drive and initial discussion I was qouted $40 K (before taxes etc) for VIN JTHBW1GG8G2116866 by George, MSRP 49,813 and they were willing to give $10K discount. I was not in the mood to purchase rightaway so I took the qoute and went home, I did realize that this is an amazing deal so I went back next day. Now the dealership refused for this price and the manager said that we can tell our customers anything we want just to get them back to the dealership. Basically admitting that he lied to us the day before and he cannot honor this price at all. I was extremely upset and walked out. However, this to me is a horrible experience, never, in my life I have seen such a dishonest person and liar on my face. I did end up buying another ES 300h from lexus of route 10 which by the way gave me a pleasant experience. More
HIDDEN FEES BEWARE! The biggest crooks in the world. They have SO MANY hidden fees. They were rude and obnoxious. I will never go back to them ever again. Buying a lux The biggest crooks in the world. They have SO MANY hidden fees. They were rude and obnoxious. I will never go back to them ever again. Buying a luxury car at this place is not worth it. Their advertisements are also FALSE, because of the MANDATORY HIDDEN FEES! More
Awesome Experience I had a great experience there, I talked with George Slider he was extremely helpful and patient. I would recommend TriCounty Lexus and George to my f I had a great experience there, I talked with George Slider he was extremely helpful and patient. I would recommend TriCounty Lexus and George to my family and friends. More
Thank you George! My experience at TriCounty Lexus was amazing! I am a college student who has little to no knowledge regarding cars and George helped me out a lottttt My experience at TriCounty Lexus was amazing! I am a college student who has little to no knowledge regarding cars and George helped me out a lottttt with all of his helpful insight. I was interested in the IS and unfortunately it wasn't in the budget for me but he did everything in his power to try and make it work, which I really appreciated. I will definitely be recommending George and TriCounty Lexus to my family and friends! More
BEWARE Tri County Lexus is beyond a doubt the worse Lexus dealership I have ever had the experience to deal with.....the sales staff are horrible....they lie Tri County Lexus is beyond a doubt the worse Lexus dealership I have ever had the experience to deal with.....the sales staff are horrible....they lie and tell you whatever you want to hear just to sell you a car!! I can't imagine they have any repeat customers!!!! They bring a bad name to LEXUS...poor management and inexperienced sales people are just a few of the faults...do yourself a favor and stay clear of this dealership!!!!!! More
Great experience I stopped in to look at the new cars had no intention of buying. Giovanni showed me 3 different models to suit my needs and made the price reasonable I stopped in to look at the new cars had no intention of buying. Giovanni showed me 3 different models to suit my needs and made the price reasonable I could not pass up the deal. Was all done and on the road with my new IS 300 in about an hour. I would definitely recommend my friend and family. More
Excellent experience, George went out of his way to help us! George was very helpful and made the buying process easy. We will go back to George for our next car. Extremely satisfied with the service and our new George was very helpful and made the buying process easy. We will go back to George for our next car. Extremely satisfied with the service and our new car! More
George was excellent George Slider was an excellent car salesman! He was very patient and upfront with the sales. He took care of all the paperwork and made it easy for my George Slider was an excellent car salesman! He was very patient and upfront with the sales. He took care of all the paperwork and made it easy for my mother to understand without unnecessarily pressuring her into other deals. We got a good price with low financing for a Lexus RX 350, my mother's dream car. I highly recommend him and this dealership! More
Best Dealership Lowest Price and Good Service I have bought new RX350. This dealership and salesman, George who helped me out a lot to make my decision quick offering very competive price and nice I have bought new RX350. This dealership and salesman, George who helped me out a lot to make my decision quick offering very competive price and nice and quick service. I really satisfied for everything so i have decided to write some review. Visit Tri-county lexus. you will love it. More
Buyer beware I purchased a certified preowned 2011 RX 350. Withinn 3 months I needed to re0lace all 4 tires as salesperson assured me the tires were safe and passe I purchased a certified preowned 2011 RX 350. Withinn 3 months I needed to re0lace all 4 tires as salesperson assured me the tires were safe and passed their inspection. Within 6 months, I had to replace the front breaks and rotors and rear rotors needed to be cut. Finally, upon having the car detailed close to 1 year after the purchase, it was revealed to me that a piece of the front bumper was attached to the car with two pieces of copper wire and upon further inspection, the front bumper would need to be replaced for this piece to be accomodated. I could understand one of these problems being overlooked, however, it became obvious to me that I had been taken advantage of. The service department was as unhelpful as possible. I ended up having to pay for all required repairs with tri county offering to pay for half of the break replacement. This is as objective of a report of my experience as I can offer. I will not purchase another lexus. More