
Tri County Lexus
Little Falls, NJ
Filter Reviews by Keyword
By Type
Showing 1,298 reviews
Excellent Service for my 2006 Lexus I want to thank Kamil for the quality service I received at Tri County Service Center. He is a real professional and very knowledgeable. If you need a I want to thank Kamil for the quality service I received at Tri County Service Center. He is a real professional and very knowledgeable. If you need a good diagnostic specialist request Kamil. You and your car will be in good hands. More
Best quality service ever I have to admit George Slider of Tri County Lexus was an awesome salesman. He helped me through the entire process with ease and I felt very comforta I have to admit George Slider of Tri County Lexus was an awesome salesman. He helped me through the entire process with ease and I felt very comfortable in the leasing of my new vehicle and even got a few extras out the deal. So I would definitely recommend George and the dealerhsip to anyone looking to lease or buy a car. The level of service was awesome!!! More
Just have your credit checked at the door - noses in the air I actually forgot about this dealership until it came up recently. That's how great of an experience I had there. I saw a few reviews about the manage I actually forgot about this dealership until it came up recently. That's how great of an experience I had there. I saw a few reviews about the manager so I thought I'd chime in too. I was looking for various F sports and the sales person, Oscar was great. After I had a discussion with my wife and she liked the ES while I also wanted the GS-F, I was able to leave work early and see if we can get the deal going. Unfortunately, when I came back it was Oscar's day off so somebody else was there to answer my remaining questions (he was courteous too). He bought me into the manager's office to begin the deal. This is where things went downhill. I didn't appreciate the manager and the hardball stance he tried to impress me with. They wouldn't even talk price until they ran checks on me. I actually wasted my breath arguing about that so I walked. Bought a new Maserati Granturismo S-MC right after that and then a new Acura for my wife months later. Both Maserati Manhattan and DCH Acura in Montclair freely discussed anything I asked and treated me like a paying customer from the get go. The credit check didn't come until after we set the deal BTW. Their managers didn't try to gauge me before negotiating. I still remember that smug face when he leaned back in his chair and told me that "Lexus's policy is to run credit checks before negotiating because these aren't cheap cars". He sure showed me LOL. Never looked back. That left a bad view of Lexus on me all around. For the record, I sure as xxxx am enjoying my Maserati, my wife loves her Acura still and I am looking to replace our aging SUV for my growing family and maybe getting rid of my impractical 2 seater for another sedan. I know where not to go. In all fairness, I rated the CS as average because the receptionist and the other salesmen on the floor were polite enough. Quality of work, well, the facility is nice and the information I wanted (brochures etc.) were readily available but that's as far as I got thus the rating for price and friendliness pertaining to the main person. More
NEW LEXUS F450h is ours. we purchased Lexus F450h. Jackie is our sales person. The process was long, we had done our home work well. it was a fun day. we purchased Lexus F450h. Jackie is our sales person. The process was long, we had done our home work well. it was a fun day. More
Great experience with this dealership I dealt with Giovanni when i was looking to buy a new Lexus RX. He was very knowledgable and i never felt pressured at any time. I decided on buying m I dealt with Giovanni when i was looking to buy a new Lexus RX. He was very knowledgable and i never felt pressured at any time. I decided on buying my new SUV that same day and i am very satisfied with the whole experience! I would highly recommend this dealership. More
Great Experience! I honestly didn't think I could afford a Lexus and after reading other reviews I was worried about coming here but I had a great experience. Hassan G. I honestly didn't think I could afford a Lexus and after reading other reviews I was worried about coming here but I had a great experience. Hassan G. helped me pick out which car I liked and could afford. I was a little nervous being a girl and going to a dealership by myself but I really got a great deal and I'm happy. More
Nice place to deal with Made an appointment with Robert. I came in and met him and he introduced me to mike decandia. From there i was ahown a few cars that interested me. I Made an appointment with Robert. I came in and met him and he introduced me to mike decandia. From there i was ahown a few cars that interested me. I picked the best one for my family. I went through the process, and it was great. I was expecting it to take much longer for than it did. Car bought was a 2016 Lexus rx350. More
Best LEXUS dealership in the area! I was trying to decide between getting an Acura or a Lexus IS, so i walked into Tri-County without an appointment, was greeted imediatly by a friendly I was trying to decide between getting an Acura or a Lexus IS, so i walked into Tri-County without an appointment, was greeted imediatly by a friendly salesman Giovanni. He guided me to the right vehicles, thankfuly they had the color that i wanted in stock. After i test drove it i was hooked, car looks and feels amazing. In the end i got the price that i wanted. I had my new car the same day and loving it. More
Honest sales professional! My lease on my BMW was up in 4 months I started doing my shopping or so I thought. When I walked in I was greeted with a smile by a sales person named My lease on my BMW was up in 4 months I started doing my shopping or so I thought. When I walked in I was greeted with a smile by a sales person named Giovanni. He answered every question I had he also spent 2 hours with me because I was undecided as to what I wanted another sedan or an suv. I decided on the 2016 RX350. Thought I was going to have to wait untill my lease was up but he made it easy for me to leave my old car there and take my new car home! More
New family crusier I had contacted mike decandia my salesman to set up my first oil change with his service department for the enxt time i am in the area. I took a tour I had contacted mike decandia my salesman to set up my first oil change with his service department for the enxt time i am in the area. I took a tour of the service dpartment and it looks official!! I also met the advisors, seem like nice people More