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Tri County Lexus

Little Falls, NJ

4.6
1,299 Reviews

700 Route 46 West

Little Falls, NJ

07424

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Showing 1,299 reviews

March 10, 2015

Go with Abe! Abe has proved to be the best possible salesman a customer can ask for. Not only does one feel completely comfortable with his friendly demeanor, but More

by rashedal6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe H.
Mar 12, 2015 -

Tri County Lexus responded

Buying a car is a big step, and our team does their best to make sure that all of our customers are comfortable and confident in their decisions to purchase or lease. Thank you so much for letting us know that that's exactly how you felt! We are lucky to have a great customer like you as part of our Tri-County Lexus family!

March 07, 2015

Highly Recommend and tremendous service with Abe Me and my wife were a little hesitant to go into the dealer because we didn't want to be taken advantage of or deal with the back and forth that most More

by Eli Cohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe H.
Mar 10, 2015 -

Tri County Lexus responded

We are ecstatic to read your review! We hope all of our customers come away from Tri-County Lexus feeling the way you do! Thank you for taking the time to give us such great feedback about Abe! We are happy to add a wonderful customer like you to our Tri-County Lexus family!

March 07, 2015

Efficient and experienced The thought of negotiating with professional negotiators is intimidating I never thought about buying a new car until I needed one walking into Lexus More

by FASTASLIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe
Mar 10, 2015 -

Tri County Lexus responded

We truly appreciate your wonderful comments about your experience with Abe! Buying a car should never be an intimidating process, and we are glad that Abe made your experience a positive one! Thank you for choosing Tri-County Lexus! Please come back and see if us you need anything else!

March 04, 2015

Excellent experience Jean! Jean! Jean! He is by far the best salesperson I have ever met... And I have bought numerous cars over the course of my life. Jean was extremely More

by Champs9900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean B.
Mar 05, 2015 -

Tri County Lexus responded

We are so pleased you found Jean to be the best salesperson you have ever met! We truly appreciate your wonderful feedback and will work with our finance team to improve our overall service. Thank you for sharing your experience with us! We hope to serve you again in the future!

March 02, 2015

Never again Found a car on your web site. Stated it was a CPO. Called and spoke to Brian was told car was detailed and ready to look at it. Went last Tuesday t More

by Dirtyjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose
Mar 03, 2015 -

Tri County Lexus responded

We sincerely apologize for you negative experience with Tri-County Lexus. Our salespeople are generally very good at preparing vehicles for customers to look at, but sometimes situations happen, causing things not to turn out the way we hope. We, at Tri-County Lexus, understand the level of quality and service that our customers are looking for, especially because of our brand. We will work harder to ensure that our cars are meeting the criteria that's expected, and increase our pursuit of perfection. Thank you for providing us with this feedback.

February 24, 2015

Top of line with Edward Dandry! So for the longest time I had been interested in purchasing a new vehicle. No matter where I went I didn't find the car that I was crazy about. When I More

by Stavros Siskos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Dandry
Feb 24, 2015 -

Tri County Lexus responded

We are so happy to hear that you love the newest addition to our Lexus lineup as much as we do! It makes us happy to know that you had an amazing experience and that Edward was so helpful in finding you the car of your dreams! We know you won't be disappointed! Knowing that you are happy with your purchase makes our day! Thank you for sharing your feedback with us!

February 18, 2015

Mike DeCandia...Lexus!!! I met Mike on accident at the grocery store, I overheard him speaking about the great lease deals, that they were offering to a employee and as he han More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael DeCandia
Feb 20, 2015 -

Tri County Lexus responded

Kelly, sometimes the best things happen in the most unexpected ways! We are so pleased that everything worked out for you and that you were able to drive away in a new CT200h! Great choice! Thank you so much for giving us such wonderful feedback about Mike! We are glad you enjoyed your experience and hope we can help you again in the future! Remember, your purchase is only the beginning; we are here for you whenever you need us!

February 15, 2015

Superior Experience This is my second lease at Tri County. The only reason I went back and did not look at other delers was becuase of Mario in Sales and Scott in Service More

by Joe Zac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Passafume, Scott Neale
Feb 17, 2015 -

Tri County Lexus responded

We greatly appreciate your wonderful rating and feedback regarding Mario and Scott. We are so pleased to know that two of our best guys have made your experiences so positive. Thank you so much for your continued business. We are very lucky to have such loyal customers like you!

February 09, 2015

Ask for Edward Dandry My wife and I were shopping around for a Lexus SUV and came to TriCounty Lexus Dealership. We had searched their website for a Certified Pre-Owned ve More

by jsnthms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Dandry
Feb 10, 2015 -

Tri County Lexus responded

We are so happy to hear that Edward was able to help you find a great car for a great price. We appreciate your feedback but not as much as we appreciate having customers like you! Thank you for choosing Tri-County Lexus.

February 09, 2015

Certified pre owned Had the pleasure of working with Ed. Very professional and easy to work with. Will recommend him to our friends and family and we already have. More

by Sheelu02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward dandry
Feb 13, 2015 -

Tri County Lexus responded

We greatly appreciate your wonderful review and recommendation! Our team at Tri-County is committed to making sure that all of our customers are satisfied from start to finish. Your purchase is just the beginning of a beautiful friendship. Please feel free to reach out to us if there's anything else we can help you with. Thank you for choosing Tri-County Lexus!

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