Tri County Lexus

great sales help Mike DeCandia did a great job reviewig my options with the 300ES Hybrid, getting me a test drive, a good price and quick delivery. everything i asked Mike DeCandia did a great job reviewig my options with the 300ES Hybrid, getting me a test drive, a good price and quick delivery. everything i asked for. tim More

professional and well priced I was recommended to Tricounty Lexus by my Uncle. He had told me to see his salesman who had helped him. So I called and spoke to him. His name is Mik I was recommended to Tricounty Lexus by my Uncle. He had told me to see his salesman who had helped him. So I called and spoke to him. His name is Mike DeCandia in the new car dept. I called made an appointment. Mike accommodated me for when I was available. I pulled up to the dealership and parked in the parking lot, when i walked in i was greeted by a friendly smile from the front desk. The girl behind the desk paged Mike and there he came, with an amazing smile and groomed real well. Very friendly and knowledgeable guy. Mike knew I was pressed for time so he already had the exact vehicle ready for me to look at and drive. Before the drive, Mike gave me all the info on the car and told me about all the great features. My first drive I was hooked. I loved it. We then made it back to the dealer and we sat at Mike's desk. I told him what I wanted to pay and he went to work for me. Shortly after we came to an agreement and I was very happy with the numbers!!!! I had also mentioned my credit was a little rocky, Mike assured me they will do there best to keep me at a good tier. So I was greeted by the finance manager who s name is also Mike. Another friendly gentleman. In just a short time, Mike got me at the teir I needed to be at!!! In the end by the time I was out of the office my car was waiting all shined up!!!! Mike"salesman" and there Technology specialist went over the features in the car to ensure my delivery went perfect!!!! The overall experience is a 10!!!! Thank you and keep up the great work !!! More

My experience Tri-County Lexus is what a true profersional dealer ship means. Walked in there to just "SEE" the new ES350 where I was greeted by I believe who is th Tri-County Lexus is what a true profersional dealer ship means. Walked in there to just "SEE" the new ES350 where I was greeted by I believe who is the general sales manager Rene Cruz who started to show me the car in the show room until he got a sales person to show me the rest and go on a test drive. I felt I was dealing with friends not a sales person who tries to pressure you to buy the car at the spot. After the test drive which I loved I sat down with the salesperson where we went over numbers on a lease. Everything was explained to me and I knew where every penny was going. I was surprised but I got the car the same day. After I was done with the finance manger who was very friendly and funny, Rene came back to me with 2 coffee mugs one for me one for my wife. I really appreciated that. My experience with Tri-County was absolutely great from the manager, sales person, finance manger, to the delivery specialist who went threw the whole car and made sure I understood the car. I really felt appericated with everyone smiling and welcoming me. What a great team!! Defiantly going to recommend this dealer to friends and family members. You guys rock! More

Miscommunication There was a miscommunication between the dealership and myself. Renee Cruz made the agreement of getting me the car as soon as it arrives and I am goi There was a miscommunication between the dealership and myself. Renee Cruz made the agreement of getting me the car as soon as it arrives and I am going to take his words for it. I hope everything works out from today forward. More

Excellent Customer serivce grear price, I visited 7 different Lexus dealerships in NY and NJ most of them offered me higher interest rate and expensive vehicle, at the end i went to Try Coun I visited 7 different Lexus dealerships in NY and NJ most of them offered me higher interest rate and expensive vehicle, at the end i went to Try County Lexus they gave me the best deal and bought the truck right away!! Kolsum AMJAD More

Lexus dealer People were very friendly and reasonable while negotiating. David took a good care of my and the whole dept. was really easy to work with and funny. People were very friendly and reasonable while negotiating. David took a good care of my and the whole dept. was really easy to work with and funny. More

Car buying experience Mario was an amazing salesman. He was friendly and very accommodating to both myself and my mother. My mom will even be looking to get in a Lexus afte Mario was an amazing salesman. He was friendly and very accommodating to both myself and my mother. My mom will even be looking to get in a Lexus after our experience with Mario and Lem. Thank you ! More

Disappointed for the last time Tricounty advertises and they confirmed when I made telephone appointments that they could refill a recently repaired tire with nitrogen. Only after Tricounty advertises and they confirmed when I made telephone appointments that they could refill a recently repaired tire with nitrogen. Only after completing the other services to my car, I was told that the machine for filling the tires with nitrogen was not working. This was the second time this happened. When I bought the car, the salesperson assured me that they can maintain the tires with nitrogen and I should always refill the tires with nitrogen. Do I guess ALL my tires have been contaminated when they check the pressure in the tires! So "SO LONG TRICOUNTY" there are too many Lexus dealers to accept this treatment. More

Good dealer Leased a Lexus. In and out within 2 hours or so. Drove the car home that night. Abe our sales person was a nice guy. Leased a Lexus. In and out within 2 hours or so. Drove the car home that night. Abe our sales person was a nice guy. More

William McKenna Jamaal sold me the car and my experience with him was exceptional. I looked at several dealership for cares and Jamaal was by for the most cordial and Jamaal sold me the car and my experience with him was exceptional. I looked at several dealership for cares and Jamaal was by for the most cordial and pleasant. The kind of person you want to work with Cesar took me through how to handle the new car and was very patient, thorough, and courteous. He reflects very well on the dealership. Wm. McKenna More