Tri County Lexus
Little Falls, NJ
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Salesman Omar was very professional and extremely knowledgeable. Specialists Ceasar was very helpful and provided me with all I needed to know about my vehicle. knowledgeable. Specialists Ceasar was very helpful and provided me with all I needed to know about my vehicle. More
Great sales experience. They worked with me on both the new car and my trade in to get me a very fair net price. The car delivery experience was also great - very knowledgeable people who answered all of new car and my trade in to get me a very fair net price. The car delivery experience was also great - very knowledgeable people who answered all of my questions about my new car. THis is the second car I've bought from this dealer and would definitely go back again. More
Great Experience The this team of people did a very good job of treating me fair, selling me a quality product and being very ptmroffesional when I purchased my 2008 l The this team of people did a very good job of treating me fair, selling me a quality product and being very ptmroffesional when I purchased my 2008 ls 460. A 5 star orginzation! More
A great place for service Very friendly place to go to. Prompt check in and they provide free Wi-Fi, PC's to use for internet, coffee, water, snacks. My service was routine Very friendly place to go to. Prompt check in and they provide free Wi-Fi, PC's to use for internet, coffee, water, snacks. My service was routine so it was free so I cant comment on price but it was done in great time with no problems. More
Extremely satisfied I had such a great experience at this dealership. I worked with Alex and he was attentive and helpful. He gave a great deal. The finance manager Lemue I had such a great experience at this dealership. I worked with Alex and he was attentive and helpful. He gave a great deal. The finance manager Lemuel was very nice and helpful too. I highly recommend this Lexus dealership!! More
I showed up a day early for a 240,000 mile service on my Lexus RS 350. I worked with Andrew in the service dept. He explained the service package and got me a loaner. He called later in the day to tell me s Lexus RS 350. I worked with Andrew in the service dept. He explained the service package and got me a loaner. He called later in the day to tell me some additional work needed to be done and asked for my authorization. He called the following day to let me know my car was ready. I have been bringing my Lexus to Tri County for 7 years and found there organization to be helpful, accommodating and professional. More
Hi I find this site confusing. But I wanted to take a Hi I find this site confusing. But I wanted to take a minute to express how happy I am with the service of Tom Gilsonen. I damaged the undercarria Hi I find this site confusing. But I wanted to take a minute to express how happy I am with the service of Tom Gilsonen. I damaged the undercarriage in an ice strorm. He got me back on track at a reasonable cost. I will be back! Tom Mullarney More
Great Experience What a great dealership! I am just Great Experience What a great dealership! I am just making my move up to a luxury brand, and TriCounty Lexus stood out from the pack of dealershi Great Experience What a great dealership! I am just making my move up to a luxury brand, and TriCounty Lexus stood out from the pack of dealerships trying to earn my business. My journey began with an internet inquiry which was handled with professionalism and honesty (Yes, I said "honesty" when speaking about a car dealer!). When I came into the showroom the sales staff picked up right where the internet department left off. I was shown respect and given the time to explore my options as to buy/lease, length of term, down payment, trim level -- all enabling me to make this exciting acquisition work within my budget constraints. I was never pushed to spend more than what made me comfortable, and I appreciate that. Thank you to John for coming out to welcome me as a new customer. I was also introduced to the service department and will definitely return there for my servicing. The staff was friendly, welcoming and accommodating. Oh, and I love my new Lexus! More
I'm pleased with my sales experience at Tri-County I'm pleased with my sales experience at Tri-County Lexus. I was greeted by the receptionist upon my arrival. The waiting area had comfy couches, t I'm pleased with my sales experience at Tri-County Lexus. I was greeted by the receptionist upon my arrival. The waiting area had comfy couches, tv and freshly made POPCORN, as well as snacks, and refreshments, which I enjoyed! The sales person took his time in learning my budget and interests. Answered all my questions and made me feel comfortable with my purchase. Thanks guys! Will be coming back for my first service in 10,000 miles! More
Happy with my purchase, Sean Donnelly helped me and had the patience to explain everything to me. I was new to buying a car. I did my research and tried more than 10 Lexus dealers. No one had a better sale the patience to explain everything to me. I was new to buying a car. I did my research and tried more than 10 Lexus dealers. No one had a better sales person who can tell me more about the car. I had a few last minute requests such as sharing the car service history, help selecting the right insurance, maintenance tips, etc. While my previous visit to other dealers they were not willing to share everything I asked for. Tri county lexus had nothing to keep from me, they even shared the amount for which they bought the car. They informed me about their profit margin in the process of sales. I was explained everything I wanted to know before I wanted to buy the car which I selected. There were dealers who said the price on the internet is not the actual amount since there is certification cost, etc. etc. I never heard about any hidden cost with this dealer. Totally to buy my dream car was a pleasant experience. I drove more tens of mils to this place and never regret the visit. The most important thing is the honesty and straight forward approach the sales team follows. More




