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Tri County Lexus

Little Falls, NJ

4.5
1,301 Reviews

700 Route 46 West

Little Falls, NJ

07424

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Showing 1,301 reviews

November 13, 2023

Vincent Antignani exhibited exceptional professionalism and provided thorough, informative answers to all of our questions with great patience. Vincent played a crucial role in facilitating the purchase of More

by Rodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Stumpf, Ted Renka, Riverside Partners
Nov 20, 2023 -

Tri County Lexus responded

Thank you for the review! We hope to see you again in the future.

October 28, 2023

If i could score a 0 i would. This delership lies promises 2000 over kelly book on line. False. Promis 1000 return customer loyality. False. Car must b active. Promises 0 apr on More

by gamkel22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Liz
Oct 30, 2023 -

Tri County Lexus responded

We are sorry to hear about your negative experience at Tri-County Lexus. We would like to discuss your situation in further detail. Please call our Customer Relations Manager at 973 890 5900 ext. 6259 at your next availability. Thank you.

Oct 30, 2023 -

gamkel22 responded

Individuals where polite but they still did not honor their kelly book book advertisement

October 26, 2023

If I could put zero stars, I would. The sales department is atrocious. They lie and provide false promises to allow you to think you're getting a good deal. I bought my Lexus IS300 in 2 More

by slezaja
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ted Renka
Oct 30, 2023 -

Tri County Lexus responded

We are sorry to hear about your negative experience at Tri-County Lexus. We would like to discuss your situation in further detail. Please call our Customer Relations Manager at 973 890 5900 ext. 6259 at your next availability. Thank you.

October 21, 2023

We had Sanjay and he was very rude, he rushed us through the whole process. He was frustrated that we didnt want to purchase the car on the day of. Everytime we would ask a question, he would get annoyed an More

by Carl
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sanjay
Oct 23, 2023 -

Tri County Lexus responded

We are sorry to hear about your negative experience at Tri-County Lexus. We would like to discuss your situation in further detail. Please call our Customer Relations Manager at 973 890 5900 ext. 6259 at your next availability. Thank you.

September 26, 2023

Thankyou to Vincenzo Antignani for helping me get into the car I’ve been wanting. Very professional and made the process so much easier than usual. I’m Very satisfied with my purchase and business with Vi More

by John Armz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo Antignani
Sep 28, 2023 -

Tri County Lexus responded

Thank you for the great review! We appreciate your kind words and look forward to seeing you again.

August 28, 2023

I would not recommend this dealership. ..at all. Horrible experience from start to finish. I'm on my third car from them and it will be my last. Didn't get what I was supposed to, everythin More

by gott15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tarek, Ed
Aug 28, 2023 -

Tri County Lexus responded

We are sorry to hear about your negative experience at Tri-County Lexus. We would like to discuss your situation in further detail. Please call our Customer Relations Manager at 973 890 5900 ext. 6259 at your next availability. Thank you.

August 25, 2023

I previously bought a vehicle here so I had high hopes which were quickly dashed. Mike continually talked over me and tried to upsell me even when I clearly explain what I was looking for. He even boldl More

by cnortega1
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mike
Aug 28, 2023 -

Tri County Lexus responded

We are sorry to hear about your negative experience at Tri-County Lexus. We would like to discuss your situation in further detail. Please call our Customer Relations Manager at 973 890 5900 ext. 6259 at your next availability. Thank you.

August 21, 2023

I'm grateful to elicelly for helping me find and buy my perfect car with ease. More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elicelly melendez
Aug 21, 2023 -

Tri County Lexus responded

Thank you for choosing Tri-County Lexus! We look forward to serving you in the future and being a part of your automotive journey. Wishing you many fantastic miles ahead in your new car!

August 21, 2023

I am extremely grateful to elicelly for their assistance in helping me find and purchase the perfect car, making the process smooth and stress free. More

by matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elicelly Melendez
Aug 21, 2023 -

Tri County Lexus responded

We wanted to take a moment to express our sincere gratitude for choosing Tri-County Lexus. for your recent car purchase. We are thrilled to hear that you had a wonderful experience, and we truly appreciate your kind words.

August 21, 2023

World class service here! Justin Ike was so wonderful it was a pleasure to have him as our Rep! More

by Martin U.
Recommend Dealer
Yes
Employees Worked With
Justine Ike, Paul Stumpf, Ted Renka, Riverside Partners, Rene Cruz
Aug 21, 2023 -

Tri County Lexus responded

We wanted to take a moment to express our sincere gratitude for choosing Tri-County Lexus. for your recent car purchase. We are thrilled to hear that you had a wonderful experience, and we truly appreciate your kind words.

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