
Tri County Lexus
Little Falls, NJ
Filter Reviews by Keyword
By Type
Showing 1,302 reviews
I received a letter in the mail from Tri County on a promotion, then I was introduced to the salesman Mike Grossberg, after showing me all my options in detail, I got the vehicle I wanted at a great pri promotion, then I was introduced to the salesman Mike Grossberg, after showing me all my options in detail, I got the vehicle I wanted at a great price in a timely fashion. Mike and Joe were very pleasant to deal with and Mike knew the vehicle inside and out. I will tell my friends about this great experience at Tri County! More
I recently visited Tri County Lexus, just to get some info on a certified lexus IS 250. I was introduced to Justin Salomone. I told him upfront that I wasn't purchasing a vehical today. He informed me info on a certified lexus IS 250. I was introduced to Justin Salomone. I told him upfront that I wasn't purchasing a vehical today. He informed me that wouldn't be a problem and infact stated most people don't on their first visit. He told me his goal was to just give me all the information I needed to make an educated decision and to answer all my questions. I was like "WOW", I wasn't expecting that. He was very interested in what I had to say and ask. After test driving the IS 250, I wanted to go over some numbers. He made it so easy! I loved the car, he made the numbers not only make sense but even got the payments to fit my budget! I went from just going to get information to actually buying the car! It was Great! Justin was courteous, informative and very polite. I was glad to give him my business! I would recommend Justin to anybody in the market for a preowned Lexus. More
I came in for my first 5,000 mile service for my LS 460 and as soon as I came into the service drive I was greeted by Gene who was polite and answered questions I had about what is included in the service and as soon as I came into the service drive I was greeted by Gene who was polite and answered questions I had about what is included in the service and detail, I was then taken to Cesar Ruiz who was my service advisor who was a laid back down to earth guy and had answers to all my questions and even gave me a discount on getting my car detailed as well as the regular service on the same day! I couldn't believe the deal I got! I was then put into a loaner and went about my day. A few hours later I got a call that my car was ready and came back to see it in the service drive looking like it was a brand new showroom car! I love it! Service and workers there were great. I also spoke with the service director Al Frizalone and the detail manager Ernie and expressed my gratitude with how things went with my service and detail. Will definitly come here all the time and recommend that everyone does as well! -J.M. More
I live close to 2 hours from Tri County Lexus, for me it's been worth the drive every time . I worked with Mike when I purchased 2 vehicles. I was treated like royalty and very satisfied with both purcha it's been worth the drive every time . I worked with Mike when I purchased 2 vehicles. I was treated like royalty and very satisfied with both purchases. I have also been happy with the quality of care I get at their service department. If your ever in the area and looking for a Lexus, drop by Tri County for good service and a nice used car selection. More
Brian was very friendly, patient, informative, and made the whole car buying experience less intimidating. My boyfriend in California has a Lexus, and I was somewhat familiar with the brand, but not which the whole car buying experience less intimidating. My boyfriend in California has a Lexus, and I was somewhat familiar with the brand, but not which one would best suit my needs. I left the dealership well informed and will recommend the dealership, and Brian to my friends and family. More
Brain was extremely courteous, knowledgeable and willing Brain was extremely courteous, knowledgeable and willing to answer all questions. He was tolerant of repetitive questions and I found him very acc Brain was extremely courteous, knowledgeable and willing to answer all questions. He was tolerant of repetitive questions and I found him very accommodating.He seemed genuinely committed to the brand. More
Brian was very helpful and patient. I had many questions, and he made sure I had all the information I needed. He was not demeaning, as some other car dealers are to women. and he made sure I had all the information I needed. He was not demeaning, as some other car dealers are to women. More
I went into tri county lexus to look for a used auto and was treated with the most respect by there receptionist Dulce and salesman Eddie M. this guys really made me feel right at home, in a very good and c was treated with the most respect by there receptionist Dulce and salesman Eddie M. this guys really made me feel right at home, in a very good and comfortable environment.Im really recomending this dealer to a family or friend... More
Brian brings back the "true Lexus experience"! I personally thought this dealership was going down hill and didn't even want walk in, but I'm glad I did. Because of Brian Tri-County has my busines I personally thought this dealership was going down hill and didn't even want walk in, but I'm glad I did. Because of Brian Tri-County has my business once again. Brian conducts business the old school Lexus way. This is what drew me to Lexus 10 years ago and I thought that was all over, until I met Brian. Took delivery yesterday of my new RX450h and I can't tell you how happy I was to see I was taking delivery of my vechicle on the "delivery bridge" like I did 10 years ago (the other cars that I took delivery of from Tri-County was just in the parking lot). He even had a big bow on it like the Lexus Decemeber to Remember commericals, which my wife loved! As they say "The Devil is in the details!" More
We enjoyed our experience at Tri County Lexus Thanks to We enjoyed our experience at Tri County Lexus Thanks to Michael Grossberg, his patience and Courtesy and as well as his sense of humor And honesty We enjoyed our experience at Tri County Lexus Thanks to Michael Grossberg, his patience and Courtesy and as well as his sense of humor And honesty made our choice a simple one. This is our 1st Lexus and yes we did have a Lexus Experience that we have already shared with others. More