Tri County Lexus
Little Falls, NJ
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I was at tri county LEXUS and Noah helped me. He was a exceptional part of our service when we were there and will be coming to him when we purchase He was a exceptional part of our service when we were there and will be coming to him when we purchase More
I own a Lexus RZ and Lexus TX. I reserved a car for Lexus RZ reservation program through this dealership's reservation program about 4 to 5 weeks ago and received a confirmation. T I reserved a car for Lexus RZ reservation program through this dealership's reservation program about 4 to 5 weeks ago and received a confirmation. Today, they called to tell me that the vehicle had actually been reserved by someone else before me, claiming Lexus made a mistake by allowing my reservation. I contacted Lexus customer support, and they told me the reservation program is managed by the dealership, not Lexus corporate. Meanwhile, the dealership blamed Lexus. Unfortunately, no one was willing to take responsibility. This has been a very disappointing experience. It has completely eroded my confidence in this dealership, and honestly, it has also made me reconsider purchasing a Lexus in the future. More
My entire shopping experience was easy and stress-free. I really appreciated how patient and attentive OC was, it felt like he truly cared about finding the right car for me I really appreciated how patient and attentive OC was, it felt like he truly cared about finding the right car for me More
Amazing customer service provided by Tri-County Lexus! I had a great experience with my sales consultant Azul. She really took the time to understand my needs & budget concerns. Glad I stopped by. I had a great experience with my sales consultant Azul. She really took the time to understand my needs & budget concerns. Glad I stopped by. More
Victor was great from start to finish. Made it an easy process and didn’t rush me. He was very professional and respectful and he knows a lot about the cars and was able to guide me throug Made it an easy process and didn’t rush me. He was very professional and respectful and he knows a lot about the cars and was able to guide me through them. More



