Tri County Lexus

bought UX from them. such a pleasure to work with! will recommend them all. Jin and Ahmad were fun to work with such a pleasure to work with! will recommend them all. Jin and Ahmad were fun to work with More

I bought a used car on May 17 th. I reached out to various people various times... they were sick on vacation or whatever else and never called back. They showed me the car dirty mak I reached out to various people various times... they were sick on vacation or whatever else and never called back. They showed me the car dirty making the million scratches invisible and with the white carpet protectors which covered the whole in the driver side carpet. No second key was ever located. Looks like the car was in an accident even though the carfax didn't reveal that. One of the tires looks like it needs to be replaced. Lastly I never received any of the documents I signed...I know it was late in the evening but it was kind of a xxxx show. No one knew how to work the machine to run my debit card for the deposit so they made a copy. The manager Carlos Inoa called me almost a week later to ask for the debit card info bc they apparently lost the copy. I addressed the issues with him and every since then haven't been able to contact him or anyone else. Every time I call they take a message and no one calls me back. I also submitted 2 customer service complaints online and still no one had called me back. Save yourself a headache and go somewhere else. More

Advertised price for used cars is not the real price, it is a tactic used to bring buyers to dealership. Add 4 K to the used car advertised price on top of tax, tag and registration which they will say dea is a tactic used to bring buyers to dealership. Add 4 K to the used car advertised price on top of tax, tag and registration which they will say dealer charges or market adjustment. Don't be fooled by the advertised price. More

Waste of time. After emailing back and forth, I was ghosted out of the blue by the Internet Sales manager Camila for 3 days before I went elsewhere. Reading some After emailing back and forth, I was ghosted out of the blue by the Internet Sales manager Camila for 3 days before I went elsewhere. Reading some of these reviews here, I see I’m not the only who had difficulty with this store. My time is valuable and it’s bad enough the way these stores try to cash in on you, they forget we have family and friends … and long memories. More

It was such a pleasant experience to have sales rep Melvin taking care of us, best experience SUV shopping thus far. He got straight to the point (found our dream SUV) and was extremely knowledgeable a Melvin taking care of us, best experience SUV shopping thus far. He got straight to the point (found our dream SUV) and was extremely knowledgeable about the vehicle features. And even though we’ve had some credit challenges, he didn’t treat us like we only had one SUV to choose from. Thanks for your patience, and closing the deal smoothly. Me and my hubby will be back soon to get our second vehicle.. More

Louis the salesperson at Tri-County was friendly and efficient. I was able to trade in my used car and get a beautiful, new ES 350. efficient. I was able to trade in my used car and get a beautiful, new ES 350. More

Jim Nicoletti the Salesperson at Tri-County Lexus went above & beyond — locating a specific vehicle for me during a car shortage. Jim is trustworthy, professional and extremely polite. Jim listened to m above & beyond — locating a specific vehicle for me during a car shortage. Jim is trustworthy, professional and extremely polite. Jim listened to me and made what could be very stressful process quick and painless — the dealership made the process easy and with clear communication, no games final price was exactly as negotiated (no last-minute surprises). This is my 3rd Lexus purchased at Tri-County and it’s sales associates like Jim Nicoletti that keep me a loyal Lexus customer. I’ve recommended Jim to many of my friends and they also couldn’t be happier. I would like to recognize him for an outstanding job, Thank you!!! More

I tired to buy a car here. Their internet sales team had contacted me about a car I inquired about and we organized a test drive the following day at lunch. That AM, they eve Their internet sales team had contacted me about a car I inquired about and we organized a test drive the following day at lunch. That AM, they even called to reassure I was still coming. But I got there and the sales team at the site had NO idea who I was, and THE CAR WAS SOLD the day earlier. Complete waste of my time. I think I can happily say I will never use this dealership ever again. More

They were friendly and efficient. I needed a car quickly and they made it happen. I needed a car quickly and they made it happen. More