Tri County Lexus

Reniel was amazing. I didn’t expect him to take the time to go over all my options and numbers thoroughly his patience did not go unnoticed. He was honest and understanding. I was set on a preowned but he m to go over all my options and numbers thoroughly his patience did not go unnoticed. He was honest and understanding. I was set on a preowned but he made the number work for a new 2020 IS300 F sport. Reniel treated me like family and made my buying experience great. I would recommend him and his team. THANK YOU RENIEL!!! More

Disrespectful and demeaning This has been one of the worst experiences at a dealership and was out right disrespectful and degrading. After spending three hours at the dealership This has been one of the worst experiences at a dealership and was out right disrespectful and degrading. After spending three hours at the dealership, the sales manager did not agree to the price we wanted after which said "You need to buy this somewhere else" and got up and walked away saying "waste of my ***** time." I replied at his comment saying "you should get into another business if this is a waste of your time." After which others started cursing at us while we were walking out. On our way out, we realized we have forgot our credit card inside. Walking back to the office, one of the other xxxxx started yelling "whoa whoa whoa take it outside." I replied saying I wanted my credit card back after which many other people got involved and things got heated. The sales manager then threw the card on the floor and said "pick it up and get the ***** out." The main manager, the sales manager as well as the sales man were involved and extremely disrespectful. I could not believe how disrespectful they were. It was not even about the money for the car at that point. The sales man was Hassan Ghamlouch. More

Don’t waste your time. After communicating what I wanted over the phone, was lured in. They tried to persuade me to consider other cars and after 2 hours they admitted the car I wanted had been sold. over the phone, was lured in. They tried to persuade me to consider other cars and after 2 hours they admitted the car I wanted had been sold. More

BUYER BEWARE!As others have said about this place, the BUYER BEWARE! As others have said about this place, the old bait and switch. A 2014 Lexus CT200H is advertised as $15,983. I corresponded with Lilian BUYER BEWARE! As others have said about this place, the old bait and switch. A 2014 Lexus CT200H is advertised as $15,983. I corresponded with Lilian, the online manager, about the availability and price. Drove two and a half hours to not be waited on by Lilian, but another kind gentleman. Test drove the car. Started the buying procedure only to slam on the breaks once the ACTUAL price of the car was revealed. With all the upselling and hidden fees, the car came roughly to $19,800 and $22,000 with tax! Everyone acted shocked when I questioned the $4000 price hike. A negotiation was then opened. I was close to a deal, roughly $18,450. After the manager, Lee, came to the desk and upped the price back to $19,000 I found out the tune of this gypsy band. I had to come back for my credit card, another tactic, only to be shouted at in the parking lot by Lee trying to convince me the the price is correct. This would have been my 9th car purchase in 18 years. BY FAR, THIS IS THE MOST DISHONEST AND DISRESPECTFUL DEALERSHIP I HAVE EVER DEALT WITH. More

Ivan helped me get in and out very quickly and showed me the new 2020 RX 350 and all its features. I have no complaints, he’s a good guy, I’ll come back and see him. the new 2020 RX 350 and all its features. I have no complaints, he’s a good guy, I’ll come back and see him. More

BEST DEALERSHIP! I took my sister and father to purchase cars and we were lucky to have Hassan as our salesman. He is knowledgable in all the cars we asked him about. I took my sister and father to purchase cars and we were lucky to have Hassan as our salesman. He is knowledgable in all the cars we asked him about. From start to finish, he made sure we were satisfied with every step in the process of buying both cars. I have helped many friends and family purchase cars and I am not an easy customer but he never made me feel like he couldn't accommodate or answer any questions I had. Thank you Hassan for making this happen for my sister and father. I appreciate your time and efforts and I hope I can send more customers your way! By far, you win as the best salesman I have dealt with! Tri-County Lexus is smart for having you! More

Hassan helped me buy a used Toyota Corolla last week. A+ Service, so helpful and very patient with me. The rest of the employees were excellent, always smiling and very friendly. The amenities there are als Service, so helpful and very patient with me. The rest of the employees were excellent, always smiling and very friendly. The amenities there are also incredible! Brand new chairs, snacks, TVs, full vending machine of drinks and a coffee machine. Best place to buy a car! Thanks for making the car buying process less stressful than it usually is. More

I’m so happy that I stopped by Tri-county Lexus because I met an amazing young salesman by the name of Ivan and he really got me the best deal I’ve ever gotten on a new car. Thanks Ivan! I love my new GX! I’ met an amazing young salesman by the name of Ivan and he really got me the best deal I’ve ever gotten on a new car. Thanks Ivan! I love my new GX! I’m sending my friends your way! More

Ivan made it so easy to lease a car, I just sat there eating popcorn and drinking soda. He got insurance for me, set up my remote start, and even connected my Bluetooth. Ask for Ivan when you visit Tri-c eating popcorn and drinking soda. He got insurance for me, set up my remote start, and even connected my Bluetooth. Ask for Ivan when you visit Tri-county Lexus, best salesman ever. More

Danielle was extremely helpful with the lease of my 2019 IS 300. I initially went in there just to drive the car. We kept in touch and a few weeks later, she helped me get the car I’ve always wanted. She ma IS 300. I initially went in there just to drive the car. We kept in touch and a few weeks later, she helped me get the car I’ve always wanted. She made is nice and easy for me and didn’t make me feel pressured or uncomfortable. It’s refreshing to get a car from someone who isn’t a cheesy car salesperson! Thank you to Danielle and her manager for everything! I love my new car! More