Tri County Lexus

If you go to this dealership, you need to ask for Ivan. You wanna talk about patience, professionalism, knowledge, honesty, and personality? This guy has it all. It’s refreshing to work with a salesman tha You wanna talk about patience, professionalism, knowledge, honesty, and personality? This guy has it all. It’s refreshing to work with a salesman that’s actually a nice guy. Go there and ask for Ivan, you won’t regret it. More

Shady as sin!! The old switch and bait to get you there and then lie and change the car to u want to see and the price Do not ever buy a car from this place! The most ignorant shady dealership I have and then lie and change the car to u want to see and the price Do not ever buy a car from this place! The most ignorant shady dealership I have ever been too More

best experience ever I will DEFINITELY be back for my next car! Great experience, great place, and great people!!! Vini was very helpful and kind during the long process. I will DEFINITELY be back for my next car! Great experience, great place, and great people!!! Vini was very helpful and kind during the long process. He helped me pick out the best car for me. Great guy! More

Great experience I worked with Ivan Nunez in new sales and he was awesome. He was patient, knowledge, and was able to deliver. Best experience at Tri County. I worked with Ivan Nunez in new sales and he was awesome. He was patient, knowledge, and was able to deliver. Best experience at Tri County. More

Horrible experience If I could give more than a one start I would . Now I went here the night before looking for a Camaro the manger in the used sales agreeded to 14k bit If I could give more than a one start I would . Now I went here the night before looking for a Camaro the manger in the used sales agreeded to 14k bit I declined . My husband called the next day and asked if that deal was still good , the gentleman said yes . We get there and this man named Orlando comes and says I can’t let the car go for that price . Now I’m pissed because I drove 2 hours to come back. I asked for the name of the owner and no one knew who they worked for . So I spoke to steve he did nothing . Said I can let ur go for 15k . I declined . I’m looking to report this dealership cause I feel discriminated on . I walk in and there offering customers to but them lunch but I didn’t even receive a “ I’m sorry for the inconvenience. More

Absolutely disgusted, frustrated and saddened by service. Discovered A/C condensate leaking into the passenger floor. It's a brand new Lexus RX 350 Sport that my wife was so excited to have. Figured she'd sim Discovered A/C condensate leaking into the passenger floor. It's a brand new Lexus RX 350 Sport that my wife was so excited to have. Figured she'd simply bring it in for service to resolve a disconnected or clogged drain tube. My wife called me distraught... "bugs" were clogging the filter, tube or reservoir... AND it's going to cost $8,700. to repair! This is an environmental issue and not covered by warranty... You need to file an insurance claim! Our Insurance claims that's ridiculous (understandably) and that Lexus should be responsible. 1 1/2 weeks later after many frustrating conversations with dealer, my wife picked-up the car with absolutely nothing resolved... Except for the car sitting that long in the parking lot with windows closed and wet carpet most likely developing mold. This has been our 4th Lexus and have been loyal customers of this Dealership. Lexus should have simply been honorable and corrected this obvious design flaw. I've found many of the same issues on Lexus Forums that I've now been wasting my time on! To their credit... They did provide a loaner car which is why I gave them 1 star! Oh, and just had the car in for it's first complimentary service... a 27 point inspection. I guess that wasn't one of the inspection points? More

Danielle and Hassan have been nothing short of amazing with helping me get into my 2020 NX 300. Danielle helped me secure the deal I wanted and Hassan helped me become comfortable driving and using my new with helping me get into my 2020 NX 300. Danielle helped me secure the deal I wanted and Hassan helped me become comfortable driving and using my new car. They truly have taken care of me and made me feel completely comfortable and happy with my purchase More

Small print Crazy how in this day and age with social media being what it is that a dealer would still pull some of the BS that I encountered with my in-laws toda Crazy how in this day and age with social media being what it is that a dealer would still pull some of the BS that I encountered with my in-laws today. They advertised a car on auto trader for 29500 but low and behold after a 90 minute drive did we discover that the true price was 4200 more than what they showed on AutoTrader. I will be contacting auto trader to complain also. To throw salt on the wound they offered 2K for a 2009 73K mileage BMW 328 x drive in excellent condition. If I could give them zero stars I would. I did learn a new phrase today, here we negotiate up not down, I swear to God that is what they said to me. I almost pissed my pants when the manager said that to me. Then the old bait and switch. We do have a lower priced model with a different color scheme other than what we wanted, 10K more miles and also a accident on the CarFax. How do these guys still operate like this. Buyer beware. More

Muy bueno! Ivan helped me pick a car that best works for my lifestyle. My new car is so great, and thanks to Ivan being so patient with me I understand all of th Ivan helped me pick a car that best works for my lifestyle. My new car is so great, and thanks to Ivan being so patient with me I understand all of the technology in it. If you need a new Lexus, ask for Ivan. More

Outstanding I went to check a few cars out and get pricing, Ivan was more than willing to answer all of my questions in a very professional manner. I didn't buy a I went to check a few cars out and get pricing, Ivan was more than willing to answer all of my questions in a very professional manner. I didn't buy a car yet, but I'm only working with Ivan when I can actually make a move on a new car. I suggest you do the same, he's very nice. More