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Tri County Toyota
Royersford, PA
1,349 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,349 Reviews of Tri County Toyota
July 03, 2012
First of all, we were told the car was done, then when the service people checked it again, it wasn't fixed. We were told it would take 2-3 days to get the part. It took 3 days and then 2 more days to in the service people checked it again, it wasn't fixed. We were told it would take 2-3 days to get the part. It took 3 days and then 2 more days to install it. (Tri-county is a toyota dealer and they don't overnight their parts?) When I called to be sure it was done, the service technician transferred me to the operator, who transferred me to the cashier, who never answered the phone. I had to call back and the operator stated,"They are very busy,they probably couldn't answer the phone." When I called back,I was given a total for the work. I aksed my husband to call because this was not the quoted price. He was given a different total. He determined I was charged twice for the part on my bill. We determined this ourselves only because the total was more than the quoted price. Someone else had signed my invoice when I went to pick up the car. I had another car to service and did not know about the drop off policy of the drive-in service. I had parked this car in a space and was told that would not be acceptable, even though I knew the number of the space. The car had to be driven in by me. After all the other hassle, this is good customer service? More
by kkbc
Employees Worked With
do not know, not given names
July 02, 2012
Rick was fantastic to deal with while purchasing my new car. He was vey pleasant to work with and not high pressure. He made me want to buy the Toyota Highlander! I will definitely recommend Rick and Tri C car. He was vey pleasant to work with and not high pressure. He made me want to buy the Toyota Highlander! I will definitely recommend Rick and Tri County to all of my friends and to anyone who ask about my beautiful new car. More
by cnjstaples
July 02, 2012
I bought a car through Mark Robertson. He was polite, knowledgeable. accommodating and a pleasure to work with. I would highly recommend him and Tricounty Toyota in general. knowledgeable. accommodating and a pleasure to work with. I would highly recommend him and Tricounty Toyota in general. More
by mdralr
Employees Worked With
Mark Robertson, Mark Robertson
July 02, 2012
I appreciate a sales person who gives you clear information and is helpful, but allows you to take your time to decide rather than pushing too hard. Rich received an A in my estimation. information and is helpful, but allows you to take your time to decide rather than pushing too hard. Rich received an A in my estimation. More
by ellenmatthews
July 02, 2012
Great sales experience this is our second Camry and third Toyota from Tri County Toyota. Jim made everything very easy and did not pressure us into making a hasty decision. They are very easy to deal with an Toyota from Tri County Toyota. Jim made everything very easy and did not pressure us into making a hasty decision. They are very easy to deal with and will continue to earn our business. Thank you again and our New Camry is fantastic. More
by billduncan0401
Employees Worked With
Jim "JD" Daly
July 02, 2012
Well I have been waiting for the new Scion FR-S for quite some time now. From the time I placed the order for my car to the time I picked it up, Rich kept me well informed on the status of my car. When my some time now. From the time I placed the order for my car to the time I picked it up, Rich kept me well informed on the status of my car. When my car arrived in the port of Newark,NJ Rich had the dealership call and have my car put on the hot list so I could get it quicker, something he did not need to do, but did anyway. It was a pleasant buying experience, and everyone at the dealership was friendly. I am extremely happy with my new car! More
by Laserguy1986
June 29, 2012
When I decided to return to leasing a Toyota 3 years ago after 10 years in a Honda, I was delighted to be dealing with Fred Whitehawk. He came up with a great deal which is why I went back to see Fred las after 10 years in a Honda, I was delighted to be dealing with Fred Whitehawk. He came up with a great deal which is why I went back to see Fred last week to lease another Camry. Not only are the cars wonderful - the people in the dealership are incredible. Everyone is so consumer oriented, it is a pleasure if you are just calling with a question or taking your car in for service. I also would like to thank Ken and John who were part of the process of getting me into my new car. More
by louisepetro
Employees Worked With
Fred Whitehawk, John Gerber
June 29, 2012
When I went into the dealer ship I was looking to get some figures for a purchase i was planning on making in the next few months. I already knew that I wanted to buy a tundra and which model I was looki some figures for a purchase i was planning on making in the next few months. I already knew that I wanted to buy a tundra and which model I was looking for. Rich took all the information I gave him and located a truck that fit my criteria. I was going to wait till they went on sale (year end) he in formed my wife and I that it was that time already. We didn't want to spend but a certain amount each month and between Rich and Bob they were able to work out a finance plan that worked for Us. In the week that followed Rich called me a few times to let me know how the search for my truck was going and when it came in it was the exact one I wanted. If it wasn't for Rich informing me of how leases work these days and how Toyota works with their leases I more than likely would have waited and when my time came to buy wouldn't be in the truck I wanted but the ones they had left. I never felt pressured by him or Bob that day only excited that they could make it work for me before I had planned. More
by schaefster
Employees Worked With
Bob Bozarth
June 25, 2012
I've always been pleased with my visits to Tri-County Toyota, and this time was no exception. The usual friendly, attentive greeting by the service staff. Don Kreger quickly but carefully wrote up the se Toyota, and this time was no exception. The usual friendly, attentive greeting by the service staff. Don Kreger quickly but carefully wrote up the service needed. A little while later, I had only just set up my laptop in the business center section (where TCT offers complimentary hi-speed WiFi Internet access) of the waiting room and responded to a few emails, when Lynda Algarin returned with my car keys to report that the service was completed. In record time I should say. And the service performed on this particular occasion was absolutely free! I higly recommend Tri-County Toyota, where we purchased and service our Toyotas. More
by higbytoys
Employees Worked With
Don Kreger and Lynda Algarin, Lynda Algarin
June 22, 2012
I was going to an appt. for service (oil/filter), when in the heat of the day(6/21/12)the A/C unit quit. I called that evening hoping I could get in the next day and was assured that it could be done.( I bou the heat of the day(6/21/12)the A/C unit quit. I called that evening hoping I could get in the next day and was assured that it could be done.( I bought a 2010 Camry for the the wife new but the vehicle in question was our 2004 Ford Van.) I am very thankful for the expertise and repair of the A/C. The pricing in my estimation was very competitive. Thank you all involved for the great experience. More
by ejdriza
Employees Worked With
brad huhn, Craig Johnson
