Tri County Toyota

I brought my 2004 Scion Xa in for inspection. Got a call stating that a light bulb was out on the left rear and that it had to be replaced. They replaced the bulb and when I picked up the car, both my left stating that a light bulb was out on the left rear and that it had to be replaced. They replaced the bulb and when I picked up the car, both my left rear turn signal light and reverse lights were inoperable. These worked fine when I originally took it in. It was after 6pm when I picked it up, so service was already closed for the day. Called them up and told them that I had found that not only was my reverse light and turn signal not working the way they should, but that my turn signal lamp would light when the car was put in reverse and that I needed the car and wouldn't be able to get it back in until the next weekend. The next weekend comes and I put it in the shop again. Got a call back from Brad stating that the circuit board to my back left lights was faulty and that it needed to be replaced. The part cost $160 and with labor it would be $240 to fix. I got very upset at this point and explained to him that this was all working fine until they changed the blown out bulb the weekend before. He said that the testing showed that the circuit board was faulty and that the part would take a week to come in. He then stated that it must have been a coincidence, but that I could wait until Wednesday to talk to the Green Team since they were the ones that worked on my car originally. I told him that I would just pick up my car and wait to talk to the Green Team on Wednesday. I picked up my car and took it home and decided to look at it myself. I flipped the break light bulb housing around to connect the housing circuits to the opposite bulbs and what do you know, everything began working as it should. This is complete incompetence. One mechanic installs the bulb incorrectly to create the problem and then another mechanic fails to diagnose the actual problem leaving me to figure it out on my own. I have taken my cars here for regular maintenance and everything has been fine, but of the three times I have brought my car here for mechanical issues outside of regular maintenance, they have wrongly diagnosed the issue and wanted to charge me for things that didn't need to be fixed. The first time I had an issue with the gas cap sealing properly on my Camry that I used to have and they fixed some valve in the fuel injection system that didn't need to be replaced. Then when the check engine light came back on, they tried to say it was a different problem again until we complained to someone higher up who admitted that it was the same error and refunded out money. They did however fix an engine coil problem in the Scion correctly, but that is 1 out of 3. Not a very good record. This place is ok for regular maintenance, but I don't think I will be taking my car back here for mechanical issues. More

I went in for an oil change and was informed that I could have my PA inspection done at the same time. I had planned to wait on the car and was told that it would take an hour and a half for the service. have my PA inspection done at the same time. I had planned to wait on the car and was told that it would take an hour and a half for the service. It didn't take that long and I was on my way earlier than expected. Lynda was helpful in letting me know that my tires were going to have to be replaced in the next couple of months so I should probably look around for a sale on tires. I really appreciated that advice. I also liked that fact that I didn't have to wait as long as previously expected. More

I purchased a new Camry yesterday. Everyone was very courteous and pleasant. No pressure whatsoever. Mario and Rick were very knowledgeable and helped me make my decision in my own time, no pushing or courteous and pleasant. No pressure whatsoever. Mario and Rick were very knowledgeable and helped me make my decision in my own time, no pushing or rushing. A very good experience and I love the car. More

Appointment for service accommodating, pleasant, very satisfactory. Rich's manner upon getting my Toyota at the serice area was most pleasant and very much desiring to get the work done to my complete satisfactory. Rich's manner upon getting my Toyota at the serice area was most pleasant and very much desiring to get the work done to my complete satisfaction and timeliness. It was apparent he knew what I needed and was more than ready to fulfill getting my vehicle inspected and back on the road without delay. I would recommend him to all of my friends. More

We purchased our Sienna from this dealership with no hassles and a relatively easy transaction. We have since had it serviced there a few times and the customer service is excellent. Very friendly and hassles and a relatively easy transaction. We have since had it serviced there a few times and the customer service is excellent. Very friendly and accomodating staff. We will continue to use this dealer for service. More

Cost for service is high compared to other dealerships in the area. They will not honor or match other Toyota dealerships service specials in the area. They say their cost for material and labor exceeds the the area. They will not honor or match other Toyota dealerships service specials in the area. They say their cost for material and labor exceeds the other dealerships special prices. You know there is such a thing as loss leaders in marketing to attrack coustomers. More

I actually went to the dealer looking for a 3 series Prius and although they didn't have any stock, one of the sales reps supplied me with quite a few brochures. They also took time to explain some thi Prius and although they didn't have any stock, one of the sales reps supplied me with quite a few brochures. They also took time to explain some things about the car. On my way out, I decided to look at the other Prius models and based on the MSRP, I thought I would be able to work out a deal for a bigger Prius for a comparably priced Honda Insight. Pete Mistichelli took a great amount of time to explain all the features of the car and also did a comparison of the Prius and Insight. We worked out a fair price and within 3 days I had my car. I certainly recommend Tri County Toyota to anyone looking for a great deal and quality service. More

The service at this dealership is consistently of the highest quality. Although there is a Toyota service center closer to my home, I intentionally chose to go to Tri-County because of the great staff a highest quality. Although there is a Toyota service center closer to my home, I intentionally chose to go to Tri-County because of the great staff and service. More

Nick Fisher was friendly, not pushy, extremely helpful, and very knowledgeable. He took his time to show what was available and within budget. There was great vehicle selection available on the lot. I am and very knowledgeable. He took his time to show what was available and within budget. There was great vehicle selection available on the lot. I am looking forward to a long relationship with Nick and the Tri County team of professionals. I would definitely recommend Nick and Tri County Toyota to others. Very positive experience overall and I'm thrilled with my new set of wheels! More

Izzy was very fine. Laid back, friendly, gave us the information we needed and was very helpful. Because of his fine attitude he sold us two cars. information we needed and was very helpful. Because of his fine attitude he sold us two cars. More