Tri County Toyota

Quality Employees I went in to dealership only to test drive an FJ Cruiser. I loved the SUV. George Lasko in sales was well versed in the car and could handle my onslau I went in to dealership only to test drive an FJ Cruiser. I loved the SUV. George Lasko in sales was well versed in the car and could handle my onslaught of questions. It was a very comfortable experience and I was as sold on George as I was on the FJ Cruiser. There was no pressure to buy which is a pet leave of mine at dealerships. George sold me on Toyota. Toyota gave me a fair deal on my trade in. Melissa breezed through the settlement process efficiently and professionally. Generally the staff were very pleasant and helpful. Also, the new waiting area was warm and comfortable. Oh yeah, The complementary coffee was good which is a necessity on a Saturday morning. More

Awesome experience! Went in to check out a used car, the employees were friendly, attentive and helpful. Michael Moffa, who worked with us, went out of his way to make u Went in to check out a used car, the employees were friendly, attentive and helpful. Michael Moffa, who worked with us, went out of his way to make us feel comfortable and worked with us to get the best deal possible. I felt that our concerns or what we were looking for were fully met. He helped us start to finish and tried to make sure everything went smoothly. I will definitely be back in the future for any purchases or service. I would also highly recommend this dealership to any of my friends or family. More

Easy Pleasant experience Dalton met us at the door and made buying our new car extremely easy. I enjoyed buying a car from him and will return in the future. Thanks Dalton Dalton met us at the door and made buying our new car extremely easy. I enjoyed buying a car from him and will return in the future. Thanks Dalton More

Bruce Bransfield is an exceptonal sales man! My title for this review pretty much says it all! Bruce is unlike any sales person I've ever met! This is my second time leasing from tri county with My title for this review pretty much says it all! Bruce is unlike any sales person I've ever met! This is my second time leasing from tri county with the help of Bruce and I couldn't imagine going any where else! Bruce is so great that my mom and my husband both use Bruce and all 3 of us couldn't be happier! Most sales men are overly nice because they want to sell you a car but Bruce generally cares for his customers. The last time I leased my vehicle I needed a co-signer but this time when my credit check came back, I didn't! Needless to say I was so happy(that's a nice accomplishment) and instead of thinking I was crazy, Bruce was just as excited as I was! He never made me feel pressured into buying or leasing a vehicle and he def tries to help you out whenever he can! I would recommend Bruce to anyone who is looking for a car! More

Purchase of new Toyota Sienna The purchase of the new van went very smoothly. Matthew reviewed all the lease and purchase options with us to make sure we understood what was avail The purchase of the new van went very smoothly. Matthew reviewed all the lease and purchase options with us to make sure we understood what was available. Both Matthew and John were very helpful and friendly. As we were shopping with children in tow (this was not a planned purchase) this could have been a stressful process but wasn't. We are very pleased with the new Sierra and will definitely return to this dealership for our next purchase. More

Certified Toyota Michael, Nick and Melissa were helpful and pleasant to work with. It was as good as a car buying experience can be and we love the car. Thanks! Michael, Nick and Melissa were helpful and pleasant to work with. It was as good as a car buying experience can be and we love the car. Thanks! More

Service Department High Prices I recently had my Toyota Rav4 serviced in the month of October 2014. The service rep (Jack) who works at the dealership was unable to answer most of m I recently had my Toyota Rav4 serviced in the month of October 2014. The service rep (Jack) who works at the dealership was unable to answer most of my questions and continued to explain that he has only been there for 2 months, instead of trying to get answers. My main complaint is that they are not completely honest about the prices and charge higher prices as compared to other service centers. Specifically, replacement of front brake pads and rotors cost 393 (including 140 for labor), and 285 to replace the rear brake pads and resurface rotors (200 for labor), and 129 to flush power brake fluid, for a grand total of 807. To put this into perspective, I found out that Toyota Ardmore dealership is currently offering a 99.95 Front or Rear brake special (this includes brakes and labor). This may not include rotors, but is still cheaper. I noticed that they easily manipulate their prices, and not all customers pay the same prices for labor. I also noticed that they have a high rate of turnover, which usually indicates there are issues. I also noticed that the shuttle service no longer offers their Drivers the use of cell phones, so they have to blow their horn loudly for pickups and there is no way to get a hold of the driver if need be. I am disappointed with Tricounty Toyota located in Limerick. More

Outstanding Customer Service With customer service lacking at most places these days I can not say enough positive things about the team at Tri County Toyota! Mark is the best! With customer service lacking at most places these days I can not say enough positive things about the team at Tri County Toyota! Mark is the best! He made what is normally an anxiety laden process so painless! Everyone here seems so sincere and driving away knowing that we received a fantastic product at a great value is the icing on the cake. More

Excellent service at TriCounty I had a problem with a Rav 4 being serviced at another dealership. I reached out to TriCounty, since I purchased my car from them. Within 20 minutes I had a problem with a Rav 4 being serviced at another dealership. I reached out to TriCounty, since I purchased my car from them. Within 20 minutes I had a call back, and a speedy resolution to my problem. Sales Manger Bob Bozarth and Mark Robertson, had everything set up for me on getting into a new vehicle. TriCounty has been the best to work with! More

Excellent Service Manager - John Rutherford I purchased my vehicle new from this dealership and have had it serviced regularly by Tri County Toyota Scion primarily because it was the closest dea I purchased my vehicle new from this dealership and have had it serviced regularly by Tri County Toyota Scion primarily because it was the closest dealership to my house. In the past, I have not been overly impressed with the sales department or the service department because the level of customer service/quality of service was inconsistent depending on who you deal with at the dealership. Recently, I went in to have 4 tires replaced and unfortunately, the tech had rushed and scratched 3 of 4 alloy wheels that were in perfect condition prior to the service. I immediately spoke to John Rutherford (service manager) regarding my issue and he rectified it to my 100% complete satisfaction. I was really impressed with his level of professionalism and his prompt attention to make it right. I will keep coming to TriCounty for sales and service because of individuals like John Rutherford. More