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Tri State Chrysler Dodge Jeep RAM

Maryville, MO

4.8
111 Reviews

2017 South Main St.

Maryville, MO

64468

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Showing 111 reviews

October 06, 2022

No body will contact me here when the work is complete on my car. It took two weeks to hear back from them about a problem. After they fixed a problem with my my car that they said needed fixed during an ins More

by Dabun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know who I’ve worked with here.
Oct 09, 2022 -

Tri State Chrysler Dodge Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 05, 2022

Easy to make an appt and they got my work done in a timely manner to get me on the road. More

by cowgirlalyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Hanna
Oct 06, 2022 -

Tri State Chrysler Dodge Jeep RAM responded

We are very happy to hear Kenny provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 04, 2022

Service department is always courteous and accommodating. Work is done quickly and they don't leave dirt and oil all over your vehicle. More

by msphyl62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Hanna
Oct 05, 2022 -

Tri State Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 21, 2022

This is my third car purchased from this dealership and I have always had good experiences. More

by gene381
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim White
Sep 23, 2022 -

Tri State Chrysler Dodge Jeep RAM responded

Here at Tri State Chrysler Dodge Jeep RAM, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Lee Richman Sales Manager lrichman.tristate@gmail.com

September 19, 2022

As soon as the Jeep forums said that the hydro blue Jeep Grand Cherokee could be ordered, I contacted Tim White at Tristate CDJR to place our order. This is the 3rd vehicle that we have purchased from Tim. More

by Ryan Losh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Hill, Tim White, Sharon Brannan
Sep 20, 2022 -

Tri State Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words, Ryan, and for taking the time to leave us this wonderful feedback! Lee Richman Sales Manager lrichman.tristate@gmail.com

September 14, 2022

Service is great. If you have questions they answer and seem very knowledgeable. They addressed issues we had in a quick and professional manner. More

by orileymichael
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Brannan, Kenny Hanna
Sep 14, 2022 -

Tri State Chrysler Dodge Jeep RAM responded

Michael, Thank you for choosing Tri State Chrysler Dodge Jeep RAM, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 13, 2022

Tri State Jeep employees were great to work with. Tim, Lee, and Ashley are the best. While purchasing from Tim, Lee and Ashley assisted in anyway possible to keep the wait time to a minimum. More

by bmitchell,12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlie Wagner, Tim White
Sep 14, 2022 -

Tri State Chrysler Dodge Jeep RAM responded

It's fantastic to hear that Tim, Lee, Ashlie, and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Tri State Chrysler Dodge Jeep RAM! Lee Richman Sales Manager lrichman.tristate@gmail.com

August 31, 2022

Not my 1st choice for service. My Jetta had a oil spill and they did not have the correct oil in stock. They lied to me and said no one in town had the correct oil. Two days lat More

by Mr. Joseph
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sharon Brannan
Sep 01, 2022 -

Tri State Chrysler Dodge Jeep RAM responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 28, 2022

We received an excellent personalized experience with Tri State Chrysler Dodge Jeep RAM. Thank you, More

by janiceneffkarr
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dakota Johnson
Aug 30, 2022 -

Tri State Chrysler Dodge Jeep RAM responded

Thank you, Janice! Here at Tri State Chrysler Dodge Jeep RAM, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Lee Richman Sales Manager lrichman.tristate@gmail.com

August 24, 2022

They’re very friendly and great to work with. They’re very accommodating. Usually get my vehicle in within a day of calling!! More

by amanda_sue_22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Brannan, Kenny Hanna
Aug 25, 2022 -

Tri State Chrysler Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tri State Chrysler Dodge Jeep RAM!

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