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Tri State Ford

Maryville, MO

Overview
Reviews
Vehicles
4.8
675 Reviews
Call Dealership (660) 582-3677
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2117 S Main St

Maryville, MO

64468

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Showing 675 reviews

January 31, 2024

I am always pleased with the ease of making appointments. Always satisfied with Quick Lane. More

by ekbrownrn
Recommend Dealer
Yes
Employees Worked With
Matthew Huey, Matthew Huey
Report | Print
Jan 31, 2024 -

Tri State Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew and our team, and we look forward to working with you again.

Helpful
January 28, 2024

I know for a fact the car had a low coolant when I dropped it off. The coolant light was on. They checked it green as in it was full. Drove car 7 miles from More

by Isaac43alarcon
Recommend Dealer
No
Employees Worked With
Matthew Huey, Matthew Huey
Report | Print
Feb 01, 2024 -

Tri State Ford responded

Thank you for bringing this to our attention, Isaac, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Helpful
January 27, 2024

Good experience. I had no problems. I'm very happy with the sales man and the dealership. More

by dboat63
Recommend Dealer
Yes
Employees Worked With
Austin Ward, Austin Ward
Report | Print
Jan 27, 2024 -

Tri State Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Rick Moss Sales Manager

Helpful
January 17, 2024

Service was friendly and helpful. Got my car fixed with no complications. Was easy and efficient. More

by zzwickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macias
Report | Print
Jan 18, 2024 -

Tri State Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tri State Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
January 16, 2024

The price was fair. The mechanics did great work. I just don't understand why the service manager will never return phone calls. It is insulting. More

by jerrymat79
Recommend Dealer
No
Employees Worked With
Michael Macias, Michael Macias
Report | Print
Jan 18, 2024 -

Tri State Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Helpful
January 15, 2024

Easy, straightforward, friendly and helpful Thank you, appreciate the great service, I would recommend you to someone looking for a new car or truck More

by Jeff.ament
Recommend Dealer
Yes
Employees Worked With
Austin Ward, Austin Ward
Report | Print
Jan 16, 2024 -

Tri State Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jeff, and look forward to your next visit. Rick Moss Sales Manager

Helpful
January 15, 2024

We love are new vehicle and we loved having them help us out It was a awesome experience More

by lagermorgan3
Recommend Dealer
Yes
Employees Worked With
Austin Ward, Austin Ward
Report | Print
Jan 16, 2024 -

Tri State Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rick Moss Sales Manager

Helpful
January 14, 2024

Mike was great in getting my vehicle in quickly to get it repaired. The repair team worked quickly to get me back on the road. It was an all around great More

by James Feick
Recommend Dealer
Yes
Employees Worked With
Michael Macias, Michael Macias
Report | Print
Jan 15, 2024 -

Tri State Ford responded

James, we are very happy to hear that Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
January 14, 2024

Had issues with turbo and some leaks. Extended warranty covered, all issues fixed in a timely matter More

by Sbaumgart
Recommend Dealer
Yes
Employees Worked With
Matthew Huey, Matthew Huey
Report | Print
Jan 15, 2024 -

Tri State Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
January 13, 2024

Great experience, friendly and knowledgeable service Everything went quickly and efficiently, we were treated very well More

by dougnewventures
Recommend Dealer
Yes
Employees Worked With
Austin Ward, Austin Ward
Report | Print
Jan 15, 2024 -

Tri State Ford responded

Thank you so much, Doug, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Congratulations on your new vehicle and please don't hesitate to reach out if you need anything else. Rick Moss Sales Manager

Helpful
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