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Tri-State Ford
Amarillo, TX
471 Reviews
If you live in the greater Texas Panhandle region and want to purchase a new or pre-owned Ford vehicle or need to service your current ride, visit Tri-State Ford. We're conveniently located in mid-Amarillo near the intersection of I-27 and I-40. When you visit our dealership, our sales staff is committed to getting you into your ideal new or pre-owned Ford vehicle. We want to see you drive home in a newer model or assist you as quickly as possible with any maintenance or repairs so you'll return to the road in your existing vehicle before you know it.
Our patient sales staff, finance specialists, and maintenance technicians will work together to provide you with the highest quality customer service, no matter your needs. If you're here to purchase a vehicle, begin your search by checking out our informational vehicle videos. Then browse our online showroom to select a few vehicles that interest you. Then, our sales staff will help you narrow your choices to arrive at the right vehicle for your needs and budget and arrange a test drive. Afterward, our finance experts will help you find a lease or financing package. Throughout the life of your vehicle, whether you need standard maintenance services, need a new part, or have had an unforeseen auto accident and need major body work, our factory-trained technicians will ensure your vehicle meets the manufacturer's specifications and your satisfaction when you drive away.
When you shop at Tri-State Ford in Amarillo, TX, our highly trained technicians and sales staff will be committed to providing you with exemplary customer service. Contact us or visit our dealership today.
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Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 PM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 471 reviews
February 11, 2011
My 1998 Ford Windstar Van, which we purchased in 1999, literally broke down on the road next to the dealership. Mark showed into the offices, made sure I received a phone book to call a tow truck, then of literally broke down on the road next to the dealership. Mark showed into the offices, made sure I received a phone book to call a tow truck, then offered to tow my van on to the dealer lot so it would not block traffic. He mentioned the option of having your service deptartment look into it and possibly looking at replacement vehicle on your lot. Because he made a bad situation for me as comfortable and pleasant as it could have possibly been, I asked that he take the van to the service bay for me instead of calling for a tow truck to take to a dealer across town for service. He was sincere, helpful and courteous, we could not even consider purchasing a new vehicle from another dealership. I might mention we have purchased 4 Ford vehicles in the last 21 years from Gene Messer Ford in Amarillo, (Messer also has serviced our vehicles over the years) and would have gone back to them if Mark had not been so helpful and courteous. Tri-Star Ford take note: He is a valuable asset to your business. His sincere, freindly, helpful, courteous and service oriented personality in a rare find in world where consumers rarely experience these quailities from most businesses. The overall buying experience was by far the very best experience my husband and I have ever had. Besides how great and knowledgeable Mark was during this experience, Eric Luette was also very sincere, courteous and knowledgeable, his expertise with the paperwork was also a big factor in creating a really great car buying experience. Working with him and Mark through this process really seemed more like dealing with friends than "dealership guys", truly a first for us in the car buying process. More
by snicklefritz
Employees Worked With
Mark Patterson/Eric Luette
