Tri State Nissan - Service Center

Repairs were completed timely, but most important, a loaner car was available and waiting for me when I arrived. This is the most important issue because it is VERY difficult to get time off in order t loaner car was available and waiting for me when I arrived. This is the most important issue because it is VERY difficult to get time off in order to service my vehicle. More

I have a handicapped son who has a new Versa and he had a horrible grinding noise coming from the drive train when driving slowly across the parking lot. I took the car to the dealership and they took me in horrible grinding noise coming from the drive train when driving slowly across the parking lot. I took the car to the dealership and they took me in right away and handled the problem They could not have been any nicer or more co-operative. More

I purchased a used Nissan Murano from Tri-State in April of 2007. Even though it's been almost 4 years, I remember feeling very comfortable and not pushed at all when I was in the process of purchasing. R of 2007. Even though it's been almost 4 years, I remember feeling very comfortable and not pushed at all when I was in the process of purchasing. Rusty was helpful and really made the deal so easy. But the reason I am writing is because their service department ROCKS! I always feel like I'm a customer they know and are eager to help. I've never had a car that I've kept returning to the dealership for service - it's always been just too expensive and unpleasant to keep taking your business there. Not at Tri-State! Their service is top-notch and the cost is comparable to other local automobile shops. I can honestly say that it is a pleasure to do business with them! More

We have owned several types of Nissan's for over 20 years. Over the last 5 we have driven the Armada and LOVE IT!!! Every time we have to take it to be serviced we are always greeted with friendly he years. Over the last 5 we have driven the Armada and LOVE IT!!! Every time we have to take it to be serviced we are always greeted with friendly hello's and smiles. The service department is a team and they take great care of their customers. We are on a first name basis and its so nice to be treated with care and respect. Over the last few weeks we have had a nail in our tire and the batteries went out on our key. When we were waiting we were telling the service dept. how happy we are with Tri-State Nissan and they always exceed our expectations. They were very appreciative of our compliments and we asked if there was a customer review we could fill out on their behalf and we were given this. Tri-State Nissan will have the business of the West family for many years to come and want to thank the entire staff for all they do for us. From Jeremy in sales to The service dept. to Rodney in parts and to whomever takes our payments, the entire team is fantastic! I highly recommend this team to everyone I see! Happy Driving! Jonna and James West Winchester, VA More