Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Tri State Nissan - Service Center

Winchester, VA

4.7
272 Reviews
Call Service Center (540) 667-6800

272 Reviews of Tri State Nissan - Service Center

Sort by
May 09, 2024

Quick, professional service with no issues. Kept me informed the entire time. My go to for auto repair. More

by THOMASMBACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 05, 2024

Just as when we first bought the car in December, everyone there is professional and kind. More

by julielewis163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Tri State Nissan responded

Thank you for your continued support, julielewis163! We're thrilled to hear that you've had positive experiences with us, both during your car purchase and during your recent visit. Our team takes pride in providing professional and courteous service to all our customers. We appreciate your feedback and look forward to serving you again in the future!

Helpful
May 04, 2024

I took car in for 5k service. The service was performed quickly snd the service advisor was very professional in the recommendations he made. Could not get them done this time b More

by bjshuman33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Tri State Nissan responded

Thank you for sharing your experience, bjshuman33! It's great to hear that your 5k service was performed quickly and that you had a professional interaction with the service advisor. Planning for future maintenance is always a good idea, and it's wonderful that you found the experience both pleasurable and timely. If you have any further questions or need assistance in the future, don't hesitate to reach out.

Helpful
May 04, 2024

Did not call complete the service I asked for BUT they did recommend many other services to pad the bill. Just not a good experience as per usual. More

by BRAD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Tri State Nissan responded

We appreciate you sharing your feedback, BRAD87. It's disappointing to hear that the service you requested wasn't completed as expected. Your experience is important to us, and we apologize for any inconvenience caused. We'll take your comments into consideration to improve our service quality and ensure better communication in the future. If you have any further concerns or if there's anything we can do to assist you, please don't hesitate to reach out.

Helpful
April 27, 2024

The people in the Service Center were kind and very professional. Enjoyed coffee while waiting for my car. More

by jasjptr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Tri State Nissan responded

Thanks, Sounds like they treated you like royalty! Who knew getting your car serviced could feel like a spa day? Keep enjoying that top-notch treatment!

Helpful
April 26, 2024

Tristate Nissan is awesome! I drive over an hour to have my car serviced. It's well worth the trip because they always do their job very well! More

by lynne25dave25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Tri State Nissan responded

Thanks, Your dedication to Tri-State Nissan speaks volumes about the exceptional service we provide. Thank you for making the trek to ensure your car receives the best care possible. Your loyalty is truly appreciated, and we are grateful Here's to many more worry-free miles on the road ahead! 🚗https://www.dealerrater.com/dp/20953/reviews?StartDate=02%2F29%2F2024&EndDate=04%2F29%2F2024&ReviewSource=All&Filter=AllReviews&ReviewResponseStatus=NoResponseEntered&SearchTerm=#💨

Helpful
April 26, 2024

Service manager was extremely kind and too the point helping with anything she could. Thank you! More

by thedoctor91205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cierra Forman
Report | Print
Apr 29, 2024 -

Tri State Nissan responded

We're delighted to hear about your positive experience with our service manager at Tri-State Nissan! Providing excellent service and addressing our customers' needs promptly is always our top priority. Thank you for choosing us, and we look forward to serving you again in the future!

Helpful
April 19, 2024

Tri State Nissan always gives me top notch service. They are my preferred dealer and I am always satisfied with my service there More

by MNSULLIVAN1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Tri State Nissan responded

We're so glad to be your preferred dealer, and we appreciate your loyalty! Thank you for choosing Tri-State Nissan for your automotive needs. We're here whenever you need us!

Helpful
April 17, 2024

Everyone was cordial and professional. The environment was clean. The car was serviced promptly and professional. More

by harperpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Tri State Nissan responded

Harper, thank you for sharing your positive experience with us! We're thrilled to hear that our team provided you with cordial and professional service in a clean environment. Prompt and professional car service is what we strive for, and we're glad we could meet your expectations. Your satisfaction is important to us, and we appreciate your feedback!

Helpful
April 14, 2024

VERY GOOD AND CLLEAN AND FAST WILL ALWAYS GO THERE DO NOT CARE FOR SURVEYS More

by CHERYL_FRATERR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Tri State Nissan responded

It's great to hear that you had a positive experience at the dealership, Cheryl! Your feedback is valuable, and I'm glad to hear that you're satisfied with the service. If there's anything else we can assist you with, feel free to let us know.

Helpful
1
2
...
28