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Trinity Cadillac
Englewood Cliffs, NJ
694 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 694 reviews
May 27, 2024
Dealership was the worst. They add on 4,000 per car for unusable extras. Then they found someone willing to pay more for the car and told me they could no longer sell it to me They add on 4,000 per car for unusable extras. Then they found someone willing to pay more for the car and told me they could no longer sell it to me because it had defects. Real crooks. More
by Bkelley
Employees Worked With
Helpful May 26, 2024
I had a very positive and easy experience. Would highly recommend this dealership to others. Would highly recommend this dealership to others. More
by Jkizhner
Employees Worked With
May 25, 2024
Jefferson was so helpful and understanding throughout the whole 2 day process of purchasing my dodge charger scat pack! Without him I wouldn’t have been so happy with my purchase! whole 2 day process of purchasing my dodge charger scat pack! Without him I wouldn’t have been so happy with my purchase! More
by Raheemmcintyre
Employees Worked With
Jefferson
May 24, 2024
I felt like you genuinely cared about finding the best car for me, not just making a sale. car for me, not just making a sale. More
by justinosei
Employees Worked With
May 22, 2024
They were patient and very hard working. I appreciate the ease of getting a deal done and being honest and transparent. Would absolutely come back to buy another vehicle. I appreciate the ease of getting a deal done and being honest and transparent. Would absolutely come back to buy another vehicle. More
by kamau.selby
Verified CustomerMay 22, 2024
The Dealer Ship was in pristine condition and the service was excellent, I would recommend anyone to check them out in future. The customer service was excellent and the time spent was well worth the wait. L was excellent, I would recommend anyone to check them out in future. The customer service was excellent and the time spent was well worth the wait. Less than 2hours. More
by Dlburks523
Employees Worked With
May 19, 2024
Very pleasant no pressure buying experience. I will also give the dealership a five star review pending follow up on things needed to be done I will also give the dealership a five star review pending follow up on things needed to be done More
by KaBowden63
May 18, 2024
I have been at Cadillac owner for several years now. This was my first purchase of an Electric Vehicle. Trinity Cadillac made me feel at home and part of their family. Cristina Palacio (Sales Representa This was my first purchase of an Electric Vehicle. Trinity Cadillac made me feel at home and part of their family. Cristina Palacio (Sales Representative) was phenomenal and understood all my needs. She was exemplary ! I will be returning once my wife is ready to purchase her next vehicle and will look forward to working with her again. More
by luisr5900
May 15, 2024
Vehicle was sold with a faulty factory leaky sunroof which became a health concern due to mold after several months of it going undetected and repairs to no avail by the dealership. which became a health concern due to mold after several months of it going undetected and repairs to no avail by the dealership. More
by Not a happy camper
May 14, 2024
Friendly but the wait for your oil change is extremely long. An oil change is quick however you spend a minimum of 2 hours there long. An oil change is quick however you spend a minimum of 2 hours there More
by CYNTHIAFULLER23
