I was shopping to buy a car for my son for college that will just get him from point A to point B without stranding him or being a sinkhole for repairs. Being his first car, we were not looking for this to be agreat car, but just something to make it a few years till he graduates.
We looked at several other cars that day and were aware that for the 3000-3500 we had budgeted, the pickings were slim. So we were not expecting to find a perfect car.
When we arrived we were helped rather quickly as no one else was shopping in the 105 plus degree heat. We looked at several cars and almost every one had some significant body issuesm like cracked windshields or body work that was half completed. One car the key would not even work in the drivers side door.
We finally settled on a Toyota Camry that appeared to be in good shape. When I asked to take a test drive, the salesman asked if I planned to buy the car. I told him we were definitely buying a car within the next two weeks, because that is when he goes to school, but that I would not be buying today until I had a mechanic look at the car.
At that point he balked at even letting me test drive the car. I had driven all the way from Frisco to Fort Worth with 4 stops beofore that all over DFW and I had just been rear ended by a car around the corner in my car. I could not believe he was refusing a test drive. He explained that he was the only one there. The truth of the matter was that he did not want to have to move the cars out of the way to get to the Camry that was blocked in by three different cars.
After much discussion he allowed me to take the car off the lot for a drive. While driving it, I noticed a burning smell of oil. When we got back to the lot my son noticed smoking out of the hood. It would appear that they simply take these cars as is from the buyer and don't even give them a once over to correct defects that may even by easy to fix, but will deter a buyer.
I considered getting a car fax check for them, but after reading these reviews, I am chiding myslef for not doing my homework on the dealer before driving out there. I will not be going back as I am not going to support this type of customer service. It is amazing they have been in business for 35 years treating people this way. In this economy if you have people wanting to buy cars, you need to treat them well so you can EARN there business. the prices were reasonable, but I simply don't trust them.