
Trophy Nissan
Mesquite, TX
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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ALLEN is the best salesman I have ever worked with and the only salesmn I want to work with from here on out. THANKS Allen you are amazing the only salesmn I want to work with from here on out. THANKS Allen you are amazing More
The scandalous behavior of Trophy Nissan is good reason that no single Nissan owner should frequent this business. They stole my money and did not take responsibility for the inferior quality work they did that no single Nissan owner should frequent this business. They stole my money and did not take responsibility for the inferior quality work they did which has costed me over $1000 in out of pocket costs. An honorable business would have acknowledged their error and compensated me for their mistakes. Here is what happened: Before I left for my summer vacation to South Carolina (road trip) I went to Trophy Nissan and got engine oil change, transmission oil change and 1 brand new tire (covered by insurance) for my Armada also paid for an alignment with a 1-year warranty. Once I reached South Carolina, I realized that the tires were wearing off like crazy. I called Trophy Nissan and they asked me to bring it over their shop, yeah right, I was in south Carolina. That meant that I had to buy 2 extra tires to return home. So when I got back, these 2 new tires were completely bald and I took it to Trophy Nissan. They hemmed and hawed and redid the alignment and made me pay for one of the tires again. After another 800 miles, the tires wore out again. I took it back and this time they really found the root of the problem – during the alignment, they had to replace a Bolt link, Dice Eccentric and Eccentric Bolt/Washer – which they had not done properly in the first instance. Now that the problem is fixed they are refusing to replace the 2 tires that were damaged by their (second) poor alignment workmanship. Right now my car needs another 2 new tires to replace the ones that have been damaged. This is a company that everyone should stay away from. They do not honor their word or the quality of their service work. The shockingly poor quality of their work is one thing. Acknowledging their responsibility for costing me 4 new tires is unforgiveable. Trophy Nissan and their Assistant Service Manager Slatinsky should be boycotted by every single Nissan owner. Such behavior should not be rewarded – in fact it should be punished. There are multiple honorable Nissan dealerships in town that you should frequent instead. More
This was my third purchase and each time I’m blessed with a great salesman. My salesman was very knowledgeable about the inventory that I was shown and helped make this purchase stress free. Great customer s a great salesman. My salesman was very knowledgeable about the inventory that I was shown and helped make this purchase stress free. Great customer service in all departments. More
My mother experience was so stress free Thank you Ms Tia for bringing the vehicle to my mother , she now wants to get out of the house more because she loves her vehicle 👏🏼👏🏼👏🏼👏🏼 for bringing the vehicle to my mother , she now wants to get out of the house more because she loves her vehicle 👏🏼👏🏼👏🏼👏🏼 More
I had a great experience here! It was an informative, smooth and fast car buying process. My salesman was William Page he did an awesome job explaining the processes & features and got me in and out with smooth and fast car buying process. My salesman was William Page he did an awesome job explaining the processes & features and got me in and out with the car I wanted. William was very helpful as well. Great place! More