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Trophy Nissan

Mesquite, TX

4.6
2,519 Reviews
About Trophy Nissan in Mesquite Texas If you grew up in Dallas in the '80s, you might know us from our hit rap song, "Trophy-Trophy-Trophy Nissan!" While our rap-star days are behind us, people still know our name today, not only because of this catchy song, but also because we've become known far and wide for our outstanding deals, customer treatment and community service. When you visit Trophy Nissan in the Dallas-Fort Worth metro area, you'll have a Grammy-worthy shopping experience. Our Nissan Certified associates put people first, interacting in a pleasant, professional and upbeat manner that our customers love. Plus, they have a vast knowledge of our products, which enables them to provide you with all the info you need to make a smart purchase. To further enhance the sales experience, our dealership is designed in a fashion that's conducive to the shopping process. A newly renovated showroom puts popular Nissans on display, using a clutter-free and modern layout that truly highlights individual models, so you can really get to know each of our vehicles. There's also a children's play area, so you can keep your kids busy but in close proximity while viewing cars in the showroom. For service and collision customers, our facility includes high-tech repair equipment and ASE-Certified Nissan mechanics. At any given time, we have up to six Master Technicians and 20 additional manufacturer-taught technicians at the helm. Additionally, Trophy's service center and independent body shop cover sizeable areas, meaning that our skilled mechanics can work on many vehicles at once. Along with our work at the dealership, we also go to work for our community, helping to fight hunger and poverty in Mesquite and the Dallas area by supporting Share the Blessings, a venerable organization that disperses funds to charities like the North Texas Food Bank, North Texas Habitat for Humanity and other nonprofits. Along with this, we're known for our fun truck giveaways and New Owners Dinners, where Trophy's new car buyers get delicious free meals and handy information about their vehicles. If you're in the market for a new or new-to-you car, or if you're looking for a mechanic you can trust, visit Trophy-Trophy-Trophy Nissan in Dallas County, a business where people and community come first! Read more @ TrophyNissan.com.
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5031 N Galloway Ave

Mesquite, TX

75150

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Showing 2,519 reviews

October 11, 2021

ALLEN is the best salesman I have ever worked with and the only salesmn I want to work with from here on out. THANKS Allen you are amazing More

by ashleymadkins882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen P., Charles Traylor
Oct 12, 2021 -

Trophy Nissan responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 03, 2021

Everyone was great from the moment we arrived. No pressure. Everyone was all hands on deck. Would be a pleasure to do business with again. More

by conwaydaniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone
Oct 04, 2021 -

Trophy Nissan responded

Thank you for your positive feedback, from all of us here at Trophy Nissan!

October 02, 2021

The scandalous behavior of Trophy Nissan is good reason that no single Nissan owner should frequent this business. They stole my money and did not take responsibility for the inferior quality work they did More

by Carlos Aguilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Slatinsky
Oct 04, 2021 -

Trophy Nissan responded

Carlos, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. As our Service Manager explained to you during your visit, the alignment on your vehicle was not properly aligned, which caused the wear on your tires. Despite our dealership’s commitment to accommodate customer needs and requests as much as possible, there are limits to what we can do. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. We empathize with your situation and hope that you are able to find resolution for your needs.

Oct 05, 2021 -

Carlos Aguilar responded

Your manager never mentioned that, however I knew that the cause of the worn was due to a bad job for the alignment you guys did in the first place. Not only that, he said that I drive too rough and that's reason for the alignment to go bad. I had this vehicle for almost 3 years, I never had an issue before, until now that I let your technicians put their hands in it. I felt pretty offended by the behavior of your manager Daniel Slatinsky not only rude and unwilling to help.

October 01, 2021

This was my third purchase and each time I’m blessed with a great salesman. My salesman was very knowledgeable about the inventory that I was shown and helped make this purchase stress free. Great customer s More

by brookssheryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brown; William Page; and Malik Joseph, Charles Traylor
Oct 04, 2021 -

Trophy Nissan responded

Thank you for your positive feedback!

September 29, 2021

We will buy all of our vehicles from trophy Nissan. The sales department is great More

by marlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James brown, Charles Traylor
Sep 30, 2021 -

Trophy Nissan responded

Thank you for your positive review!

September 28, 2021

Always great service. Ray and ms carol make you feel comfortable. The maxima suits my needs quite well More

by docshaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray , Charles Traylor
Sep 29, 2021 -

Trophy Nissan responded

Thank you for your positive feedback, from all of us here at Trophy Nissan!

September 26, 2021

Thank you management,. Salespeople an finance department. Dept. Trophy Nissisan is always 5 starts to me. More

by romccall60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray M., William Page, Charles Traylor
Sep 28, 2021 -

Trophy Nissan responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

September 26, 2021

Simple and easy this is the only dealership I trust and the only dealership who would get my business More

by Mark.meza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Traylor
Sep 27, 2021 -

Trophy Nissan responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

September 22, 2021

My mother experience was so stress free Thank you Ms Tia for bringing the vehicle to my mother , she now wants to get out of the house more because she loves her vehicle 👏🏼👏🏼👏🏼👏🏼 More

by Bdjenkins1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia Taylor
Sep 24, 2021 -

Trophy Nissan responded

Thank you for your positive feedback, from all of us here at Trophy Nissan!

September 19, 2021

I had a great experience here! It was an informative, smooth and fast car buying process. My salesman was William Page he did an awesome job explaining the processes & features and got me in and out with More

by Lindsay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Page
Sep 20, 2021 -

Trophy Nissan responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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